Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Marketing Manager, U.S. East Coast
vialytics
Remote, United States
As our U.S.Marketing Manager, you’ll be the marketing partner for our U.S.Sales, SDR and Customer Operations teams, driving marketing activities that create measurable impact on pipeline…
Added 2 mins ago
Yard Manager
Safe Harbor
Muskegon, MI
The Yard Manager is responsible for working with the General Manager to oversee the daily marina operations including but not limited to the general operation of the docks, communication…
Added 13 mins ago
BRANCH MANAGER TW
TW Metals
Charlotte, NC
Customer Relationships and Business Development: Build and manage relationships with existing and prospective customers to maximize sales and satisfaction. Win new accounts and expand share…
Added 16 mins ago
Finance Manager - Product
Arthrex
Naples, FL
Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is seeking a Finance Manager – Product to liaise with…
Added 25 mins ago
SB
Associate Director, Fiscal & Audit Services
San Bernardino Community College District
San Bernardino, CA
- $125,616.23 to $145,623.27 USD / year
Participates in the development of goals and objectives as well as policies and procedures to support campus fiscal and business operations; makes recommendations for changes and…
Added 31 mins ago
Sales Enablement Program Manager
Jobgether
Remote, United States
This is a high-impact opportunity to shape the development and performance of go-to-market teams within a growing B2B SaaS environment. You will own sales enablement programs from initial…
Added 31 mins ago
J
Accounting Manager - Inventory & Warehouse
Jobgether
Remote, United States
- $104,200 to $135,000 USD / year
The Accounting Manager - Inventory & Warehouse will oversee the accuracy, valuation, and financial control of device inventory across a distributed network of kiosks, processing centers,…
Added 38 mins ago
BRANCH MANAGER TW
O'Neal Industries
Charlotte, NC
Customer Relationships and Business Development: Build and manage relationships with existing and prospective customers to maximize sales and satisfaction. Win new accounts and expand share…
Added 42 mins ago
Internal Audit & Risk Manager (SOX Focus)
Baker Tilly Advisory Group, LP
United States
If yes, consider joining Baker Tilly (BT) as an Internal Audit & Risk Manager (SOX Focus)! Our Risk Advisory practice provides a full spectrum of services to help our clients assess their…
Added 46 mins ago
General Manager
Hyatt
Charlotte, NC
Grounded in our Purpose to “care for People so they can be their Best,” a Hyatt General Manager is responsible for bringing this Purpose to life through the execution and delivery of the…
Added 56 mins ago
Order Management Representative 1 - Remote Kansas or Remote Missouri
Allegion
Remote, United States
…closely with various internal departments including sales, operations, marketing, IT, and finance to deliver a positive customer experience while meeting our corporate goals and…
Added 56 mins ago
ConvergeHEALTH - Health Care Analytics and AI Senior Product Owner_Products & Platforms
Deloitte
Kansas City, MO
In this role, you will work closely with a Product Manager to translate business priorities into executable product requirements, coordinate delivery with engineering and data teams, and…
Added 56 mins ago
ConvergeHEALTH - Health Care Analytics and AI Senior Product Owner_Products & Platforms
Deloitte
Saint Louis, MO
In this role, you will work closely with a Product Manager to translate business priorities into executable product requirements, coordinate delivery with engineering and data teams, and…
Added 58 mins ago
AI
Part Sales Manager - Full Time
AutoZone, Inc.
Independence, MO
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong…
Added 58 mins ago
AI
Part Sales Manager - Full Time
AutoZone, Inc.
Dexter, MO
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong…
Added 1 hour ago
Senior Manager, Sales Operations - Data Analysis - Revenue Assurance
Jobgether
Remote, United States
The Senior Manager, Sales Operations – Data Analysis – Revenue Assurance will play a strategic role in strengthening sales performance, revenue visibility, and operational efficiency across…
Added 1 hour ago
J
Manager, Experience Cloud Specialists
Jobgether
Remote, United States
- $104,000 to $135,000 USD / year
Lead, coach, and develop a team of Experience Cloud Specialists, Senior Specialists, and Operations Specialists, establishing clear performance expectations, development plans, and career…
Added 1 hour ago
J
EverCommerce - Talent Acquisition Operations Manager
Jobgether
Remote, United States
- $130,000 to $150,000 USD / year
The Talent Acquisition Operations Manager will play a key leadership role in optimizing recruitment operations and strengthening the overall talent acquisition strategy within a…
Added 1 hour ago
Scheduler
CACI, INC.-FEDERAL
Remote, United States
Bachelor's degree in IT, Computer Science, Operations Management, Business Administration, Project Management, Engineering, or related field
Added 1 hour ago
EE
Business Development Manager
EC Electric
Renton, WA
- $165,000 to $185,000 USD / year
The Business Development Manager is responsible for developing and executing business development strategies throughout the Puget Sound region. This role focuses on creating opportunities,…
Added 1 hour ago
EE
Estimating Manager-Design Build/Preconstruction
EC Electric
Portland, OR
- $138,000 to $182,000 USD / year
Collaborate effectively with clients, design teams, operations, subcontractors, and business development partners to achieve successful project outcomes.
Added 1 hour ago
G
KEY ACCOUNT MANAGER - PET SPECIALTY
GPAC
Hinsdale, IL
- $80,000 to $100,000 USD / year
…category and enjoy a combination of relationship management, business development, sales analysis, presentations, forecasting, and account…
Added 1 hour ago
Sr. Director, Analyst – Cybersecurity Executive Product Management
Jobgether
Remote, United States
Demonstrated Profit and Loss (P&L) ownership and strong understanding of business performance, commercial strategy, and go-to-market operations.
Added 1 hour ago
Senior Engineering Manager, DC Buying
Jobgether
Remote, United States
The Senior Engineering Manager will take end-to-end ownership of engineering for the DC Buying product, balancing technical excellence, customer needs, and business priorities. Key…
Added 1 hour ago
Program Manager, AFCAP VI
Jobgether
Remote, United States
The Program Manager will provide senior-level leadership for a major U.S. Air Force mission support contract delivering rapid-response construction, services, and commodities worldwide. As…

PetSmart

Retail Operations Manager

Frederick, MD, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 3+ years of retail leadership or experience in a customer-focused environment.
Working hours: 30 hours per week
Posting language: English
Posted: Sep 27, 2024

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you

Paid Weekly
Health & Wellness Benefits*
401k Plan with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Participates in employment decisions such as recruiting, interviewing, and coaching.
Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
Address and administer associate complaints and grievances.
Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.
Lead and coach associates on proper operational processes to ensure pets in our care are safe and healthy.
Coordinates staffing coverage for process activities in pivotal areas of the store (pet care maintenance, hotel cleaning, salon cleaning, etc.)
Validates completion of assigned operational messages and engagement video compliance.
Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.
Recognizes and celebrates associates driving overall associate engagement.

Overall Store Experience:

Accountable for and provides oversight for the healthcare of store owned pets, including pet care maintenance, receiving new store owned pets, commitment standards (feeding, watering, and cleaning) for all pet habitats (bird, reptile, small animal, cricket, and fish aquariums), and care for sick store-owned pets.
Accountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner.
Evaluates operations and seeks opportunities to continuously improve experiences and services.
Maintains vendor relationships, backroom standards, and communication boards.
Oversight of the processes related to the Buy Online and Pick Up In Store and Ship From Store programs.
Identifies and reacts to sales trends through analysis and merchandising activities.
Responsible for making sound merchandising decisions with respect to discretionary space and discontinued merchandise.
Maintains store standards (compliance and cleanliness) and leads a culture of empowerment by ensuring compliance to our Policies & Procedures (P&Ps) and Code of Ethics.
Ensures a safe environment for our associates, pets, and pet parents.
Responsible for taking immediate action and reporting when a sick/injured pet is identified in store.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise as well as responding to general and escalated pet parent concerns.

Expense Management:

Drives and identifies opportunities to grow the business and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Analyzes inventory management reporting to identify trends, opportunities, and root causes.
Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Leverages Home Office partners and resources to submit and follow up on store related work orders and purchase card allocation.

Qualifications

3+ years of retail leadership or experience in a customer-focused environment.
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Supervisory responsibility

Typically oversees up to three (3) lead associates and up to forty (40) non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.
Responsible for employment decisions and associate development.

Essential physical demands and work environment

Associate is required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well as benefits, as described at https://benefits.petsmart.com/us/ Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law *In accordance with the Affordable Care Act (ACA), associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.

Apply About employer

Report this job