Jobs in the United States

25+ jobs

Save this search

Added just now
A
Part Sales Manager – Full Time
AutoZone
Columbus, OH · New Albany, OH
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 1 min ago
Sales Lead-Shoppes at Hamilton Place
Lane Bryant Brands Opco LLC
Store 4719-Shoppes at Hamilton-LaneBryant-Chattanooga, TN
As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate…
Added 1 min ago
Assistant Manager The Collection at Forsyth
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 3391-The Avenue Forsyth-WHBM-Cumming, GA
As an Assistant Manager, you will assist the Store Manager in leading the team, building community connections, and creating a seamless customer experience. This position helps foster a…
Added 1 min ago
Merchandising Service Associate - Plant Service Lead
Lowe's Home Centers, LLC
Glen Allen, VA
Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs.
Added 4 mins ago
K
DUF Fabricator
Komatsu
Duffield, VA
- $29.79 USD / hour
…any other job-related duties requested by their…
Added 6 mins ago
CH
Store Associate
CVS Health
Lawrence, KS
- $15 to $19 USD / hour
…our team of thousands as we positively impact millions…one customer at a…
Added 7 mins ago
G
Territory Sales Manager
GPAC
Fresno, CA
- $150,000 to $300,000 USD / year
We are seeking a Territory Sales Manager to drive business growth within the commercial construction market for a well-established contractor with over 25 years of industry experience. This…
Added 7 mins ago
G
Territory Sales Manager
GPAC
Bakersfield, CA
- $150,000 to $300,000 USD / year
We are seeking a Territory Sales Manager to drive business growth within the commercial construction market for a well-established contractor with over 25 years of industry experience. This…
Added 7 mins ago
G
Territory Sales Manager
GPAC
San Diego, CA
- $150,000 to $300,000 USD / year
We are seeking a Territory Sales Manager to drive business growth within the commercial construction market for a well-established contractor with over 25 years of industry experience. This…
Added 10 mins ago
Merchandising Service Associate - Plant Service Lead
Lowes
Glen Allen, VA
Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs.
Added 11 mins ago
Global Facilities Manager
Verra Mobility
Mesa, AZ
The Manager, Global Facilities is a hands-on facilities management leader responsible for reliable day-to-day operations across a geographically dispersed portfolio of corporate offices,…
Added 13 mins ago
Restaurant Manager
Dukin
Newfields, NH
Passion for customer satisfaction and team development
Added 15 mins ago
UX Research Manager
The Freeman Company
IL · NV · TX
The User Experience Research Manager is critical to that mission. This role will deliver the customer insights needed to prioritize the most impactful solutions across the exhibitor…
Added 15 mins ago
Sr Client Solutions Manager
The Freeman Company
FL
The Senior Client Solutions Manager serves as a strategic partner and trusted advisor, responsible for leading the delivery and growth of medium-to-large-scale accounts. This role ensures…
Added 16 mins ago
Account Manager, Surety - Houston, TX
American Global LLC
The Woodlands, TX
We are seeking a skilled Account Manager to join our dynamic Surety team in Houston, TX (The Woodlands).
Added 20 mins ago
Seasonal Associate - Famous Footwear
Famous Footwear
Lake Worth, TX
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 22 mins ago
PC
Quality Engineer
Precision Castparts Corp. (PCC)
Wilder, KY
- $7.25 USD / hour
Under the direction of the Quality Manager, is responsible for customer-plant liaison, implementation and improvement of statistical methods, quality cost analysis, specification and…
Added 22 mins ago
Logistics Manager, Ford Energy
Ford Motor Company
Glendale, KY
…on-time service, coordinating provider capacity and staffing with customer demand and production volumes in support of the Sales and Operations Plan…
Added 23 mins ago
Quality Engineer III (QA Systems)
Parker Hannifin Corporation
Lexington, KY
…streams and functional specialties. This position leads the development, deployment, and sustainment of quality systems and procedures, owns Quality Management System (QMS) execution, and…
Added 23 mins ago
Assistant Manager II
Family Dollar
Birmingham, AL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 23 mins ago
CC
Outside Sales Representative
Charter Communications
Louisville, KY
- $7.25 USD / hour
…meaningful connections and contribute to Spectrum's growth and customer…
Added 26 mins ago
B
Senior Project Manager
Boldt
Kansas City, MO
- $124,000 to $165,000 USD / year
Ready to lead a major project and the team behind it? Boldt is looking for an experienced Senior Project Manager to join our team in Kansas City, MO, supporting an exciting automotive…
Added 26 mins ago
B
Safety Manager
Boldt
Kansas City, MO
- $96,000 to $125,000 USD / year
Ready to lead safety where the work is happening? Boldt is looking for an experienced Safety Manager to join our team supporting an exciting project in Kansas City, MO. In this highly…
Added 35 mins ago
Senior Creative Director - Remote
Spiro
Remote, United States
Oversee the narrative and visual development of the idea in collaboration with clients and team members.
Added 35 mins ago
C
Sales Manager (Part Time)
Carter's
Hagerstown, MD
- $18.25 to $22.25 USD / hour
- Part-time

PetSmart

Retail Operations Manager

Garner, NC, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 3+ years of retail leadership or experience in a customer-focused environment.
Working hours: 30 hours per week
Posting language: English
Posted: Sep 27, 2024

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you

Paid Weekly
Health & Wellness Benefits*
401k Plan with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Participates in employment decisions such as recruiting, interviewing, and coaching.
Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
Address and administer associate complaints and grievances.
Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.
Lead and coach associates on proper operational processes to ensure pets in our care are safe and healthy.
Coordinates staffing coverage for process activities in pivotal areas of the store (pet care maintenance, hotel cleaning, salon cleaning, etc.)
Validates completion of assigned operational messages and engagement video compliance.
Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.
Recognizes and celebrates associates driving overall associate engagement.

Overall Store Experience:

Accountable for and provides oversight for the healthcare of store owned pets, including pet care maintenance, receiving new store owned pets, commitment standards (feeding, watering, and cleaning) for all pet habitats (bird, reptile, small animal, cricket, and fish aquariums), and care for sick store-owned pets.
Accountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner.
Evaluates operations and seeks opportunities to continuously improve experiences and services.
Maintains vendor relationships, backroom standards, and communication boards.
Oversight of the processes related to the Buy Online and Pick Up In Store and Ship From Store programs.
Identifies and reacts to sales trends through analysis and merchandising activities.
Responsible for making sound merchandising decisions with respect to discretionary space and discontinued merchandise.
Maintains store standards (compliance and cleanliness) and leads a culture of empowerment by ensuring compliance to our Policies & Procedures (P&Ps) and Code of Ethics.
Ensures a safe environment for our associates, pets, and pet parents.
Responsible for taking immediate action and reporting when a sick/injured pet is identified in store.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise as well as responding to general and escalated pet parent concerns.

Expense Management:

Drives and identifies opportunities to grow the business and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Analyzes inventory management reporting to identify trends, opportunities, and root causes.
Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Leverages Home Office partners and resources to submit and follow up on store related work orders and purchase card allocation.

Qualifications

3+ years of retail leadership or experience in a customer-focused environment.
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Supervisory responsibility

Typically oversees up to three (3) lead associates and up to forty (40) non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.
Responsible for employment decisions and associate development.

Essential physical demands and work environment

Associate is required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well as benefits, as described at https://benefits.petsmart.com/us/ Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law *In accordance with the Affordable Care Act (ACA), associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.

Apply About employer

Report this job