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Added 10 mins ago
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Assistant Manager - Store
TravelCenters of America
Tonopah, AZ
- $17 to $19 USD / hour
…Assistant General Manager assists the General Manager with operations and marketing functions of the Travel Store/Convenience Store. Additional responsibilities include staffing, training…
Added 10 mins ago
Supervisory Biomedical Engineer - DETAIL NTE 120 Days
Veterans Affairs, Veterans Health Administration
Prescott, AZ
Added 10 mins ago
Biomedical Technician
Fresenius Medical Care
Goodyear, AZ
…Technician role as well as a leadership path from Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice…
Added 10 mins ago
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PC Associate
Jobgether
Remote, United States
- $26.59 to $46.54 USD / hour
As a PC Associate (Project Controls Associate), you will provide essential administrative and financial support to project control operations, helping ensure accurate documentation and…
Added 10 mins ago
J
Associate Product Manager – AI & Voice Technology
Jobgether
Remote, United States
- $65,000 to $90,000 USD / year
In this role, you will contribute to the development and continuous improvement of innovative AI-powered products, with a particular focus on voice technology and customer interactions.…
Added 10 mins ago
Operations Sales Manager II
TTEC
Tempe, AZ
…barriers, and helping the team accomplish goals while supporting associate growth and career…
Added 10 mins ago
Associate Director OBGYN Clinic
Banner Health
Tucson, AZ
As an Associate Director, you will be responsible for leading operations across our two OB/GYN clinic locations where you will oversee a team of approximately 50 dedicated healthcare…
Added 11 mins ago
APTD_SWA S5 Manufacturing Technician
Intel
Phoenix, AZ
…production lines. You will manage tasks ranging from standard daily operations to complex, nonstandard technical challenges. This position offers a clear path for professional development…
Added 11 mins ago
Registered Nurse- Case Management
Veterans Affairs, Veterans Health Administration
Phoenix, AZ
Added 11 mins ago
Warehouse Supervisor
Terumo Medical Corporation
Phoenix, AZ
…with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo…
Added 11 mins ago
Platform Engineer - Remote
SitusAMC
Phoenix, AZ
Develop and maintain the in-house CI/CD automation pipeline as an individual contributor on the Cloud development platform team.
Added 11 mins ago
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Seasonal Retail Sales Associate - Part Time
Burlington
Phoenix, AZ
- $15.15 USD / hour
- Part-time
…join the Burlington Stores, Inc. as a Seasonal Retail Sales Associate ! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy…
Added 11 mins ago
Sr. Metrology Technician
Trinzic
Phoenix, AZ
…people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added…
Added 11 mins ago
APTD_SWA S5 Manufacturing Technician
Intel Corporation
Phoenix, AZ
…production lines. You will manage tasks ranging from standard daily operations to complex, nonstandard technical challenges. This position offers a clear path for professional development…
Added 16 mins ago
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Shift Lead / Smoothie & Supplement Associate - Pacific Palisades
Earthbar
Pac. Palisades, CA
- $21.5 USD / hour
Self-Sufficiency: A lot of our shifts are independent operations. You need the critical thinking and time management skills to handle a one-person show without needing constant supervision.
Added 16 mins ago
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Barista / Smoothie & Supplement Associate - Pacific Palisades
Earthbar
Pac. Palisades, CA
- $20 USD / hour
Self-Sufficiency: A lot of our shifts are independent operations. You need the critical thinking and time management skills to handle a one-person show without needing constant supervision.
Added 18 mins ago
UR
Biomedical Technician
USA Renal Care Group Inc
Canton, IL
- $18 to $30 USD / hour
…Technician role as well as a leadership path from Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice…
Added 18 mins ago
CO
ITS Network Manager (Senior IT Systems Specialist)- Street Transportation Department
City of Phoenix
AZ
- $99,736 to $133,660.8 USD / year
…complex ITS network infrastructure, which supports traffic signal operations, emergency response systems, and advanced traffic management…
Added 22 mins ago
Logistics Sales Associate (Bilingual Chinese) (EM7210)
Samsung SDS America
Plano, TX
The Logistics Sales Associate is responsible for developing new business opportunities, acquiring customers, and supporting revenue and profitability growth across international freight…
Added 25 mins ago
Community Worker - Austin Homeless Strategies and Operations
City of Austin
United States
Austin Homeless Strategies and Operations (HSO) is dedicated to addressing homelessness comprehensively and compassionately. HSO’s vision is bold: Ensuring everyone has access to stable…
Added 29 mins ago
UG
Cybersecurity Development Program Associate
UnitedHealth Group
Eden Prairie, MN
- $60,200 to $107,400 USD / year
The Cybersecurity Development Program (CsDP) is a global talent development program designed to cultivate enterprise talent in support of the security talent needs. This program includes a…
Added 29 mins ago
UG
Cybersecurity Development Program Internship
UnitedHealth Group
Eden Prairie, MN
- $23 to $33 USD / hour
The Cybersecurity Development Program Associate role is an Office-based position located in Minneapolis, MN
Added 31 mins ago
Associate II, Quality Control Lab - Chemistry
Alcon Research, LLC. Company
Fort Worth, TX
Associate II, Quality Control Lab - Chemistry (Science/Tech/Engineering Path), is primarily responsible for performing complex analytical activities within the Quality Control Laboratory,…
Added 34 mins ago
UR
Floor Supervisor- Full Time
USA-PVH RETAIL STORES LLC
Tucson, AZ
- Full-time
Confidence in leading by example, resolving issues in the moment, and supporting daily operations
Added 34 mins ago
CC
Early Head Start Assistant Teacher *Infant Toddler
Clackamas County Children's Commission
Oregon City, OR
- $21.38 USD / hour
Child Development Associate (CDA); Associates or higher degree in Early Childhood Education or a related field preferred; or an equivalent combination of education and experience.

PetSmart

Retail Operations Lead

Charlottesville, VA, United States

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Job details

Experience: 2+ years of retail supervisory experience in a customer-focused environment.
Posting language: English
Posted: Sep 27, 2024

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you

Paid Weekly
Health & Wellness Benefits
401k Plan with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards.
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
Delegate and validate completion of daily tasks.
Leads and directs associates when acting as the leader on duty.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.

Store Operations and Overall Store Experience:

Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups.
Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns.
Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies.
Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Completes monthly live cycle counts, addresses discrepancies.
Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets.
Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store.
Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period.

Qualifications

2+ years of retail supervisory experience in a customer-focused environment.
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Supervisory responsibility

No direct reports, however, are expected to guide and support the development of other associates.
Provides feedback on associate performance to direct supervisor.
Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.

Essential physical demands and worn environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/us/ Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

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More about this job

Skills

Retail operations
Merchandising
Inventory management
Leadership
Sales
Provide training
Product knowledge
Onboarding
Coaching
Point of sale
Regulatory compliance
Opening and closing procedures
Cleaning
Communication skills
Organizational skills
Attention to detail

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