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AB
Full-Time Assistant Store Manager
ALDI Brand
College Park, MD
- $27.5 USD / hour
- Full-time
The assistant store manager plays a vital role in supporting the effective and efficient operation of an ALDI store. Reporting directly to the store manager, the assistant store manager…
Added 1 min ago
LB
Sales Lead, Countryside Marketplace
Lane Bryant Brands Opco LLC
Store 4636-Countryside Mktpl-LaneBryant-Menifee, CA
- $16.9 to $17.4 USD / hour
As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate…
Added 1 min ago
Sales Lead, The Shops at Rockvale
Lane Bryant Brands Opco LLC
Store 4118-Rockvale Sqr Outlet-LaneBryant-Lancaster, PA
As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate…
Added 1 min ago
Assistant Manager, The Shops at Rockvale
Lane Bryant Brands Opco LLC
Store 4118-Rockvale Sqr Outlet-LaneBryant-Lancaster, PA
As Assistant Manager, you drive daily operational and brand excellence throughout the store. You are responsible for guiding the store team to deliver consistently positive customer…
Added 1 min ago
PB
Sales Lead
Premium Brands Opco LLC
Store 2522-Park Meadows-ANN-Lone Tree, CO
- $16.16 to $20.2 USD / hour
…the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when…
Added 1 min ago
PB
Sales Lead
Premium Brands Opco LLC
Store 1691-The Shoppes at Cross Keys-ANN-Sicklerville, NJ
- $16.92 to $21.15 USD / hour
…the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when…
Added 1 min ago
Manager, Incident Response
KPMG LLP
Orlando, FL
KPMG is currently seeking a Manager, Incident Response to its Advisory ServicesPractice.
Added 1 min ago
C
Project Manager - Utilities Engineering
CivilGrid
Fort Mill, SC · Kansas City, MO
- $100,000 to $150,000 USD / year
As a Project Manager - Utilities Engineering, you will bridge the gap between historical utility data and actionable digital insights. By translating complex subsurface utility records into…
Added 2 mins ago
Senior Program Manager
Crux AI
Palo Alto, CA
…TPU silicon, networking, orchestration software, and ongoing operations as one integrated…
Added 2 mins ago
ME
Senior Account Manager, Service
Mitsubishi Electric US, Inc.
Cypress, CA
- $111,200 to $152,900 USD / year
Work to continually gain technical knowledge on elevator/escalator operations.
Added 3 mins ago
EC
Teller I 1/4 Time
Elevations Credit Union
Broomfield, CO · Westminster, CO
- $19.47 to $24.3 USD / hour
Maintains high-level operational excellence in the completion of daily teller operations including but not limited to, cash balancing, completing opening and closing tasks and/or performing…
Added 3 mins ago
Pre-Clerkship Curriculum Manager
UC Davis Health
CA
The Pre-Clerkship Curriculum Manager provides embedded curricular, operational, and educational project management to the School of Medicine's pre-clerkship course leadership. Working in…
Added 4 mins ago
Material Planner 1
kronesinc
WI
Process exception messages generated by the system
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Planner/Buyer in Construction, Engineering & Storage Procurement
NW Natural
Portland, OR
Candidates must reside within commuting distance of the office or be willing to relocate to the Portland metropolitan area
Added 4 mins ago
NN
Enterprise Architecture Business Analyst
NW Natural
Portland, OR
- $110,250 to $157,100 USD / year
Candidates must reside within commuting distance of the office or be willing to relocate to the Portland metropolitan area
Added 4 mins ago
Pre-Clerkship Curriculum Manager
University of California, Davis
CA
The Pre-Clerkship Curriculum Manager provides embedded curricular, operational, and educational project management to the School of Medicine's pre-clerkship course leadership. Working in…
Added 5 mins ago
PTME CAFM & Investment Efficiency Machining Supervisor
Ford
Dearborn, MI · Dearborn
…will collaborate with PTME commodities, technical specialists, operations, finance, MSAP, and equipment OEMs to deliver CAFM/Investment Efficiency initiatives. The selected candidate will…
Added 5 mins ago
Credit Analyst Internship - Newport Beach
BMO Bank N.A.
Newport Beach, CA
Performs financial analysis and calculations and makes recommendations to Manager.
Added 5 mins ago
Credit Analyst Internship - San Francisco, CA (Summer 2027)
BMO Bank N.A.
San Francisco, CA
Performs financial analysis and calculations and makes recommendations to Manager.
Added 5 mins ago
Inventory Control Manager (Day)
Hyve Solutions Corporation
Fremont, CA
Hyve Solutions is seeking an experienced and results-driven Inventory Control Manager to lead inventory accuracy, warehouse control processes, and material management activities within a…
Added 5 mins ago
Human Resource Specialist
Alsco
Reno, NV · Carson City, NV
…location and region. This position reports directly to the General Manager with a dotted line to the Regional Human Resources Business…
Added 5 mins ago
CL
Cloverkey 169 Gift Shop Sales Associate
Cloverkey LLC
Stockbridge, GA
- $16 USD / hour
…delivering exceptional customer service and supporting the daily operations of the gift shop. This position is responsible for helping customers, achieving store sales goals, maintaining a…
Added 6 mins ago
Partner Marketing Manager | Remote, USA
Optiv Security Inc.
Remote, United States
Must have prior experience with SFDC, Word, and Excel
Added 6 mins ago
Driver CDL/Warehouse Associate
Mondelez Global LLC
Batavia, NY
Must have a CDL-Class A license and have at least one year of proven safe driving experience · FMCSA's Clearinghouse Registration required
Added 6 mins ago
Product Manager, Pharmacy Platform
Bask Health
Remote, United States
…management, helping clinical teams, pharmacy partners, and internal operations teams coordinate the prescription fulfillment…

PetSmart

Retail Operations Manager

Staten Island, NY, United States

Apply on careers.petsmart.com About employer

Applications open in a new tab.

Job details

Experience: 3+ years of retail leadership or experience in a customer-focused environment.
Working hours: 30 hours per week
Posting language: English
Posted: Sep 27, 2024

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you

Paid Weekly
Health & Wellness Benefits*
401k Plan with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Participates in employment decisions such as recruiting, interviewing, and coaching.
Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
Address and administer associate complaints and grievances.
Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.
Lead and coach associates on proper operational processes to ensure pets in our care are safe and healthy.
Coordinates staffing coverage for process activities in pivotal areas of the store (pet care maintenance, hotel cleaning, salon cleaning, etc.)
Validates completion of assigned operational messages and engagement video compliance.
Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.
Recognizes and celebrates associates driving overall associate engagement.

Overall Store Experience:

Accountable for and provides oversight for the healthcare of store owned pets, including pet care maintenance, receiving new store owned pets, commitment standards (feeding, watering, and cleaning) for all pet habitats (bird, reptile, small animal, cricket, and fish aquariums), and care for sick store-owned pets.
Accountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner.
Evaluates operations and seeks opportunities to continuously improve experiences and services.
Maintains vendor relationships, backroom standards, and communication boards.
Oversight of the processes related to the Buy Online and Pick Up In Store and Ship From Store programs.
Identifies and reacts to sales trends through analysis and merchandising activities.
Responsible for making sound merchandising decisions with respect to discretionary space and discontinued merchandise.
Maintains store standards (compliance and cleanliness) and leads a culture of empowerment by ensuring compliance to our Policies & Procedures (P&Ps) and Code of Ethics.
Ensures a safe environment for our associates, pets, and pet parents.
Responsible for taking immediate action and reporting when a sick/injured pet is identified in store.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise as well as responding to general and escalated pet parent concerns.

Expense Management:

Drives and identifies opportunities to grow the business and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Analyzes inventory management reporting to identify trends, opportunities, and root causes.
Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Leverages Home Office partners and resources to submit and follow up on store related work orders and purchase card allocation.

Qualifications

3+ years of retail leadership or experience in a customer-focused environment.
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Supervisory responsibility

Typically oversees up to three (3) lead associates and up to forty (40) non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.
Responsible for employment decisions and associate development.

Essential physical demands and work environment

Associate is required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well as benefits, as described at https://benefits.petsmart.com/us/ Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law *In accordance with the Affordable Care Act (ACA), associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.

Apply on careers.petsmart.com About employer

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Jobs in the United States