Jobs in the United States

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Added 1 min ago
Data Center Technician
Amazon Data Services, Inc.
Berwick, PA
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
Added 1 min ago
Data Center Technician
Amazon Data Services, Inc.
Berwick, PA
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
Added 1 min ago
Data Center Technician
Amazon Data Services, Inc.
Berwick, PA
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
Added 1 min ago
Associate Director - Program Manager (Government)
AT&T Technical Services Company, Inc.
Remote, United States
The employee must live in the National Capital Region
Added 1 min ago
Associate Principal, Business Analysis
The Options Clearing Corporation
United States
A hybrid work environment, up to 2 days per week of remote work
Added 1 min ago
Associate Director, Integrated Business Planning - Network Planning - (Food/ Burt's)
Clorox Services Company
Alpharetta, GA · Durham, NC
The IBP Associate Director is a critical leadership role within the Integrated Business Planning (IBP) organization, responsible for owning the end-to-end supply, and production planning…
Added 1 min ago
SF
Retail Sales Associate PT
Smart Foodservice Stores LLC
Bellevue, WA
- $20.5 USD / hour
We’re excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success.
Added 1 min ago
UF
Production Associate
US Foods, Inc.
United States
- $19 to $22.23 USD / hour
We’re excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success.
Added 2 mins ago
Retail Sales Associate
Best Buy
Northridge, CA
As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right…
Added 2 mins ago
Retail Sales Leader, Walmart - NEW ENGLAND
Mars
Boston, MA
· Effectively execute Great Line Management responsibilities inclusive of ongoing performance management and associate development.
Added 2 mins ago
M
Ethel M Chocolates - Glendale Galleria - Full Time Retail Associate
Mars
Glendale, CA
- From $20 USD / hour
- Full-time
Must have authorization to work in the U.S
Added 2 mins ago
Q&FS and Sensory Technologist
Mars
Chattanooga, TN
Lead site-based Conformance and Online Sensory Programs, including associate recruitment, training, calibration, and program execution. Ensure compliance with established best practices and…
Added 2 mins ago
Retail Sales Leader, Walmart - NYC
Mars
Newark, NJ
· Effectively execute Great Line Management responsibilities inclusive of ongoing performance management and associate development.
Added 2 mins ago
Retail Sales Leader, Grocery - CINCINNATI
Mars
Cincinnati, OH
· Effectively execute Great Line Management responsibilities inclusive of ongoing performance management and associate development.
Added 2 mins ago
Production Lead
Mars
Chattanooga, TN
…safety, quality, continuous improvement, performance management, associate development, team engagement and operating results for their assigned area through shift-based leadership of a…
Added 2 mins ago
Retail Sales Leader, Walmart - SALT LAKE CITY
Mars
Salt Lake City, UT
· Effectively execute Great Line Management responsibilities inclusive of ongoing performance management and associate development.
Added 2 mins ago
Retail Sales Leader, Grocery - ATLANTA
Mars
Atlanta, GA
· Effectively execute Great Line Management responsibilities inclusive of ongoing performance management and associate development.
Added 2 mins ago
Billing Services Coordinator
City of Boulder
Boulder, CO
Participates in professional training and development.
Added 2 mins ago
Billing Services Coordinator
City of Boulder
Boulder, CO
Participates in professional training and development.
Added 3 mins ago
WI
Emerging Store Manager - SC
Walmart Inc.
Redding, CA
- $85,000 to $120,000 USD / year
and providing resolutions according to company policies and procedures. Proactively seeks out associate comments and concerns by meeting with
Added 3 mins ago
WS
Front End Coach
Wal-Mart Stores East, LP
Salem, NH
- $65,000 to $100,000 USD / year
Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate…
Added 3 mins ago
WS
(USA) Stocking 2 Coach
Wal-Mart Stores East, LP
TN
- $65,000 to $100,000 USD / year
Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate…
Added 3 mins ago
WS
Food & Consumables Coach
Wal-Mart Stores East, LP
NY
- $65,000 to $100,000 USD / year
Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate…
Added 3 mins ago
WI
Overnight Stocking Coach
Walmart Inc.
NV
- $65,000 to $100,000 USD / year
Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate…
Added 3 mins ago
WS
(USA) Asset Protection Operations Coach
Wal-Mart Stores East, LP
Leeds, AL
- $65,000 to $100,000 USD / year
Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate…

PetSmart

Retail Operations Lead

Germantown, MD, United States

Apply on careers.petsmart.com About employer

Applications open in a new tab.

Job details

Experience: 2+ years of retail supervisory experience in a customer-focused environment.
Posting language: English
Posted: Sep 27, 2024

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you

Paid Weekly
Health & Wellness Benefits
401k Plan with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards.
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
Delegate and validate completion of daily tasks.
Leads and directs associates when acting as the leader on duty.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.

Store Operations and Overall Store Experience:

Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups.
Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns.
Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies.
Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Completes monthly live cycle counts, addresses discrepancies.
Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets.
Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store.
Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period.

Qualifications

2+ years of retail supervisory experience in a customer-focused environment.
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Supervisory responsibility

No direct reports, however, are expected to guide and support the development of other associates.
Provides feedback on associate performance to direct supervisor.
Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.

Essential physical demands and worn environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/us/ Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

Apply on careers.petsmart.com About employer

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Jobs in the United States