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GI
Retail Associate - Donation & Sales Floor
GOODWILL IND OF THE CHESAPEAKE INC
Baltimore, MD
- $16 USD / hour
Join Goodwill Industries of the Chesapeake as a Retail Associate, supporting daily store operations while helping advance programs that benefit the local community. Responsibilities include…
Added just now
HG
CMM Operator / Inspector
Hitachi Global
Pleasanton, CA
- $38.46 USD / hour
Hitachi Particle Engineering and Services, Inc. (HPES) provides service and maintenance operations to Particle Therapy systems. Accsys Technologies, a division of HPES designs and…
Added 1 min ago
VI
Retail Sales Associate - Inventory Focused, Part-Time
Vuori, Inc
Tysons, VA
- $19 to $22 USD / hour
- Part-time
The role of a Retail Sales Associate – Inventory Focused at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a…
Added 1 min ago
IC
Prep Cook / Driver
ISS Conversational ATS
SOUTH SAN FRANCISCO, CA
- $26 to $29 USD / hour
The Prep & Delivery Associate supports daily commissary production, catering, and micro market operations. This role prepares hot and cold food items in the commissary kitchen, supports…
Added 1 min ago
Guest Experience Assistant General Manager
Dash In
Charlotte, NC
Operational Leadership: Support 24/7 retail execution and act as Store Manager when needed.
Added 1 min ago
Traffic Control Supervisor
The Patriot Group
Boise, ID
…managing high-risk traffic environments and complex roadway operations. The Traffic Control Supervisor serves as a subject matter expert, providing guidance to field crews, project…
Added 1 min ago
Maintenance Technician – Electrical & Controls
Mariana Minerals
Joaquin, TX
- 12-hour shifts, 6 AM–6 PM · - A night shift option will be added in Spring 2027
Added 2 mins ago
Senior Service Desk Analyst 6598979
Accenture Flex LLC Company
Chicago, IL
Experience with JAMF, remote-support tooling, monitoring integrations, reporting dashboards, scripting, workflow automation, and managed service provider operations.
Added 2 mins ago
KM
Patient Care Connect Specialist - PMOB Access Center - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medicine of USC
Los Angeles, CA - Health Sciences Campus, CA
- $26 to $41.28 USD / hour
- Full-time
…directing patients and caregivers to the appropriate department for support. • Act as a communication hub between patients, healthcare providers, and other departments both internal and…
Added 2 mins ago
Xfinity Mobile Retail Service Associate
Comcast (CC) of Willow Grove
CA
The Mobile Retail Service Associate (Mobile RSA) supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This…
Added 2 mins ago
NY
Senior Analyst
New York Medical College
Valhalla, NY
- $75,000 USD / year
Reviews of current state of request and support needed requirements.
Added 2 mins ago
SA
General Service Technician
Sun Auto Tire and Service
Castle Rock, CO
- $19.5 to $25 USD / hour
…hands-on maintenance, inspection, documentation, safety, and shop operations skills while learning from more experienced technicians. This experience can support growth toward more advanced…
Added 2 mins ago
SA
Automotive Repair Store Manager
Sun Auto Tire and Service
Collinsville, IL
- $80,000 to $160,000 USD / year
…we continue to grow, we’re committed to providing consistent support, clear communication, and to building strong teams so every teammate has the tools, training, and trust to do their best…
Added 2 mins ago
SA
Lube and Tire Technician
Sun Auto Tire and Service
Harrison, AR
- $16 to $19 USD / hour
…hands-on maintenance, inspection, documentation, safety, and shop operations skills while learning from more experienced technicians. This experience can support growth toward more advanced…
Added 2 mins ago
Technical Training Specialist
Textron
New Orleans, LA
A Technical Training Specialist will support Production and Test in training in the New Orleans metro areas with the potential to provide support at other sites.
Added 2 mins ago
Mirror Assembler
CVG Alabama LLC
Piedmont, AL
The Mirror Assembler performs manual assembly operations on CVG products in accordance with work instructions, engineering specifications, and customer quality requirements. This role is…
Added 2 mins ago
BI
Women's Sales Associate - Full Time - The Summit
Belk, Inc.
Birmingham, AL
- Full-time
Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
Added 2 mins ago
BI
Sales Associate - Ladies Shoes - Full Time
Belk, Inc.
Carrollton, GA
- Full-time
Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
Added 3 mins ago
Senior Support Specialist, Field Learning
Edward Jones
Saint Louis, MO
Louis, MO home office locations are expected to work in the office four days per week
Added 3 mins ago
JP
Part Time (30 Hours) Associate Banker, Denville Branch, Denville, NJ
JPMC page
Denville, NJ
- Part-time
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 3 mins ago
Trade Support Associate I
JPMC page
Newark, DE
As a Syndicated Loan Settlements Specialist within our Trading Operations team, you will play a critical role in ensuring the timely and accurate settlement of both par and distressed…
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Loan Trade Operations Associate I
JPMC page
Newark, DE
As a Primary Syndication – Loan Trade Operations Associate in the Primary Syndications team, you will serve as the independent approver in a two-touch trade-booking process. You will review…
Added 3 mins ago
Branch Review Analyst - Consumer & Community Banking - Associate
JPMC page
New Rochelle, NY · Mount Vernon, NY · Bronx, NY
Must possess solid interpersonal, communication, and collaboration skills with a demonstrated ability to interact with senior management · Must have effective PC skills, experience using Outlook, MS Excel, MS PPT, MS Word and SharePoint
Added 3 mins ago
Retail Warehouse Associate
Best Buy
Collegeville, PA
As a Retail Warehouse Associate, you’ll help us create great shopping experiences by keeping our sales floor stocked and preparing online orders to be shipped to customers’ homes. This…
Added 3 mins ago
Retail Warehouse Associate
Best Buy
Greensboro, NC
As a Retail Warehouse Associate, you’ll help us create great shopping experiences by keeping our sales floor stocked and preparing online orders to be shipped to customers’ homes. This…

PetSmart

Retail Operations Lead

Spokane, WA, United States

Apply on careers.petsmart.com About employer

Applications open in a new tab.

Job details

Experience: 2+ years of retail supervisory experience in a customer-focused environment.
Posting language: English
Posted: Sep 27, 2024

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you

Paid Weekly
Health & Wellness Benefits
401k Plan with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards.
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
Delegate and validate completion of daily tasks.
Leads and directs associates when acting as the leader on duty.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.

Store Operations and Overall Store Experience:

Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups.
Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns.
Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies.
Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Completes monthly live cycle counts, addresses discrepancies.
Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets.
Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store.
Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period.

Qualifications

2+ years of retail supervisory experience in a customer-focused environment.
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Supervisory responsibility

No direct reports, however, are expected to guide and support the development of other associates.
Provides feedback on associate performance to direct supervisor.
Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.

Essential physical demands and worn environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/us/ Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

Apply on careers.petsmart.com About employer

More about this job

Skills

Retail operations
Merchandising
Inventory management
Leadership
Sales
Provide training
Product knowledge
Onboarding
Coaching
Point of sale
Regulatory compliance
Opening and closing procedures
Cleaning
Communication skills
Organizational skills
Attention to detail

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Work requirements

Jobs in the United States