Jobs in the United States

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Director, Functional Lead, Global Functional Center of Excellence
Bristol-Myers Squibb Business Services India Private Limited
Princeton, NJ · Princeton LVL, NJ
Functional leadership scope: GTLs across the full career ladder – GTL, Senior GTL, Associate Director GTL and Director GTL.
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Freight Receiving Specialist Part Time
Ollie's Bargain Outlet
Fond Du Lac, WI
- Part-time
Strong career growth & talent development culture.
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Assistant/Associate Professor, Ceramics
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SC
As the sole faculty member in ceramics, the successful candidate will lead curriculum development and oversee studio facilities, equipment maintenance, and safe studio operations.…
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Sales Associate
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Newark, DE
- $15 to $15.25 USD / hour
As a Sales Associate, you are both a brand ambassador and a certified Piercing Specialist, delivering safe, professional piercing services while creating welcoming, energetic, and…
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Sales Associate
Claires Essentials LLC
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- $12 to $13 USD / hour
As a Sales Associate, you are both a brand ambassador and a certified Piercing Specialist, delivering safe, professional piercing services while creating welcoming, energetic, and…
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Manager, Precision Activation
MERGE
Atlanta, GA · Boston, MA · Chicago, IL · Denver, CO · Kansas City, MO · New York City, NY · Raleigh, NC
Serving as the team's dedicated subject matter expert, you will manage hands-on operations across key platforms including Meta, LinkedIn, TikTok, Reddit, Pinterest, Snap, and X. You will…
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Program Manager
HOMEWARD BOUND, INC.
Maple Grove, MN
- $22 to $24.75 USD / hour
at least one day per week
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Client Service Associate & Operations Specialist - Littleton, CO
Littleton, CO
Client Service Associate & Operations Specialist
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Intern - Associate Mobile Engineer
Optimum
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- $25 USD / hour
Under general supervision, the Associate Mobile Engineer supports operations and projects for the core platforms of the Optimum Mobile service on the Mobile Core team. This role engages…
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Administrative Assistant
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Frankfort, NY
- $17.25 to $20 USD / hour
…team. This position plays a vital role in supporting the daily operations of the school by providing administrative assistance to school leadership, faculty, students, and families while…
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BIM / VDC Coordinator II / III
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The BIM/VDC Coordinator II will take charge of BIM/VDC operations across all projects, ensuring seamless coordination with clients and sub-consultants to meet BIM/VDC standards. This role…
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BIM / VDC Coordinator II / III
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The BIM/VDC Coordinator II will take charge of BIM/VDC operations across all projects, ensuring seamless coordination with clients and sub-consultants to meet BIM/VDC standards. This role…
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Visitor Experience Associate - FT
Vizcaya Museum and Gardens Trust Inc
Miami, FL
- $19 USD / hour
Support set up and breakdown of pop-up admissions, registration or sales posts during regular operations, special events or programs.
Added 2 mins ago
Bilingual Human Resources Generalist - 1st Shift
Farmers Pride Inc
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Support training and development coordination as needed
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Construction Materials Department Manager
ECS Ltd
Erie, PA
…Manager, you will oversee Construction Materials Testing (CMT) operations, field/lab technicians, project deliverables, quality control and contribute to business…
Added 3 mins ago
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Construction Materials Department Manager
ECS Ltd
Roanoke, VA
- $90,000 to $120,000 USD / year
…Roanoke office. The CMT Department Manager leads the overall operations, technical execution, and financial performance of the CMT department. This role is accountable for department…
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Assistant Branch Manager
Rochester, NY
· Support branch operations by ensuring compliance with policies, procedures, audits, and cash controls while modeling accountability and attention to detail.
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Northrop Grumman (SkillBridge) - Principal Network Administrator
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…provides comprehensive hands-on experience including professional development, networking with leadership, and training specifically focused on NGC leadership principles, company history,…
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Northrop Grumman (SkillBridge) - Principal Network Cloud Communications
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…provides comprehensive hands-on experience including professional development, networking with leadership, and training specifically focused on NGC leadership principles, company history,…
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Night Auditor - The Monarch Hotel by HQ
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Traffic Control Supervisor
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…managing high-risk traffic environments and complex roadway operations. The Traffic Control Supervisor serves as a subject matter expert, providing guidance to field crews, project…
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General Service Technician
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- $19.5 to $25 USD / hour
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Automotive Repair Store Manager
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- $80,000 to $160,000 USD / year
…Tire & Service location - owning the customer experience, team development, financial results, safety, and day-to-day…
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Lube and Tire Technician
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- $16 to $19 USD / hour
…Automotive Technician, Lead Automotive Technician, Service Associate, and other field…
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Technical Training Specialist
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Curriculum Development & Instructional Design

PetSmart

Retail Operations Lead

Spokane, WA, United States

Apply on careers.petsmart.com About employer

Applications open in a new tab.

Job details

Experience: 2+ years of retail supervisory experience in a customer-focused environment.
Posting language: English
Posted: Sep 27, 2024

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you

Paid Weekly
Health & Wellness Benefits
401k Plan with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards.
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
Delegate and validate completion of daily tasks.
Leads and directs associates when acting as the leader on duty.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.

Store Operations and Overall Store Experience:

Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups.
Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns.
Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies.
Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Completes monthly live cycle counts, addresses discrepancies.
Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets.
Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store.
Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period.

Qualifications

2+ years of retail supervisory experience in a customer-focused environment.
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Supervisory responsibility

No direct reports, however, are expected to guide and support the development of other associates.
Provides feedback on associate performance to direct supervisor.
Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.

Essential physical demands and worn environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/us/ Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

Apply on careers.petsmart.com About employer

More about this job

Skills

Retail operations
Merchandising
Inventory management
Leadership
Sales
Provide training
Product knowledge
Onboarding
Coaching
Point of sale
Regulatory compliance
Opening and closing procedures
Cleaning
Communication skills
Organizational skills
Attention to detail

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Work requirements

Jobs in the United States