Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Therapist II
Novant Health
Charlotte, NC
opportunities for professional growth and development
Added just now
SKILLBRIDGE- Assistant Engineer
City of La Mesa
La Mesa, CA
This is the entry level class within the professional Engineer series. This class is distinguished from the Associate Engineer by the performance of the more routine tasks and duties…
Added just now
WC
Client Relations Management (CRM) Specialist
Waukesha County Technical College
Pewaukee, WI
- $52,400 to $58,950 USD / year
Must possess excellent problem-resolution, organizational, interpersonal, and communication skills
Added 1 min ago
Chief of Staff, Student Academic Engagement & Success (HR Title: Director)
SMU
Dallas, TX
…small classes, meaningful research opportunities, leadership development, community service, international study and innovative…
Added 1 min ago
Assistant Store Manager
Follett Corporation
Tallahassee, FL
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader…
Added 1 min ago
Front Office Agent
Hyatt
Cleveland, OH
Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual…
Added 1 min ago
SO
IT Statewide Systems Technician 1, 2, 3, 4
State of Louisiana
Baton Rouge, LA
- $22.47 to $40.45 USD / hour
Working to provide state and federal grants for community development
Added 1 min ago
SO
IT STATEWIDE ASSOCIATE ENGINEER 1-4(DCO/OTS)
State of Louisiana
Baton Rouge, LA
- $21 to $37.8 USD / hour
Working to provide state and federal grants for community development
Added 1 min ago
SO
IT Statewide Engineer 1-3 (Edge Support B Engineer)
State of Louisiana
Lake Charles, LA
- $27.52 to $49.55 USD / hour
Working to provide state and federal grants for community development
Added 1 min ago
SO
IT Statewide Infosec Officer 1, 2 (50700431, Infosec)
State of Louisiana
Baton Rouge, LA
- $31.51 to $56.73 USD / hour
…plus four years of experience in information technology; ORAn associate's degree in information technology plus four years of experience in information technology; ORA bachelor’s degree…
Added 1 min ago
SO
IT STATEWIDE ASSOCIATE ANALYST 1-4 (APPDM LAGOV ERP LOGISTICS POS #50389915)
State of Louisiana
Baton Rouge, LA
- $21 to $37.8 USD / hour
Working to provide state and federal grants for community development
Added 1 min ago
SO
IT STATEWIDE SYSTEMS TECHNICIAN 1-4 (EUC RM)
State of Louisiana
Plaquemine, LA
- $22.47 to $40.45 USD / hour
Working to provide state and federal grants for community development
Added 1 min ago
SO
CUSTODIAN SUPERVISOR A
State of Louisiana
New Iberia, LA
- $14.03 to $25.24 USD / hour
…annually and offers an array of academic programs. Students earn associate degrees, technical diplomas, certificates, and industry-based certifications. The college was recognized as the…
Added 2 mins ago
Associate Director, Service Contracting
AstraZeneca
Wilmington, DE · Wilmington
That's why we work, on average, a minimum of three days per week from the office
Added 2 mins ago
Seasonal Retail Associate - Hourly - Stores
Fossil Group, Inc.
Friendswood, TX
The Sales Associate’s overall responsibility is to provide a Radical Customer Experience. They align their day with business needs and take action in order to successfully achieve sales…
Added 3 mins ago
Associate Vice Chancellor, Supply Chain Management
Washington University in St Louis
University City, MO
Washington University in St. Louis seeks an experienced and strategic Associate Vice Chancellor of Supply Chain Management to provide institutional leadership for supply chain strategy,…
Added 3 mins ago
Field Technician
ASTRO PAK
Titusville, FL
30–50% night shift work · Willingness to work night shifts, overtime, weekends, and holidays
Added 3 mins ago
Maintenance Technician Nights 2-2-3
Niagara Bottling
Imperial, PA
Ability to read and interpret schematics for process and instrumentation diagrams
Added 3 mins ago
Production Operator II
Niagara Bottling
Jeffersonville, IN
Ability to work 12 hour shifts, day or night, on a rotating 2-2-3 schedule
Added 3 mins ago
Production Supervisor Nights
Niagara Bottling
Los Lunas, NM
Ability to work 12 hour shifts, day or night, on a rotating 2-2-3 schedule or schedule as dictated by production demand
Added 4 mins ago
Registered Nurse- Pre/PACU
SCR St. Claire Medical Center, Inc.
Remote, United States
Collaborates with interdisciplinary teams to achieve quality, safety, and patient-centered care goals, participating in process improvement initiatives.
Added 4 mins ago
PW
Associate Retail Sales Consultant
Pella Windows & Doors
Chicago, IL
- $25 USD / hour
The Associate Retail Sales Consultant role is designed to prepare an individual for a position as an outside Retail Sales Consultant. The person in this role will learn about all aspects of…
Added 4 mins ago
Director Of Maintenance
Caverna Independent Schools
KY
● Must have adequate range of motion in the upper extremities
Added 5 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
PRESCOTT, AZ
- Part-time
…our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the…
Added 5 mins ago
Seasonal Associate - Famous Footwear
Famous Footwear
PRESCOTT, AZ
…our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the…

PetSmart

PetsHotel Lead

Memphis, TN, United States

Apply on careers.petsmart.com About employer

Applications open in a new tab.

Job details

Experience: 2+ years of retail supervisory experience in a customer-focused environment.
Posting language: English
Posted: Sep 26, 2024

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you

Paid Weekly
Health & Wellness Benefits
401k Plan with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary PetSmart's PetsHotel Experience Lead provides exceptional service to pet parents and the pets in our care while upholding the company’s vision, mission, values, and strategy. This role provides a welcoming and safe environment to pets, ensuring proper healthcare and facility cleanliness. Alongside the PetsHotel Experience Leader, they are responsible for maintenance and oversight of the PetsHotel, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth. as well as providing feedback into associate performance reviews, disciplinary action and promotions.
Delegate and validate completion of daily tasks.
Leads and directs associates when acting as the leader on duty.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.

Hotel Operations and Overall Store Experience:

Responsible for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
Responsible for pet healthcare and facility cleanliness within the hotel (medication, feeding, watering, etc.)
Responsible for administering pet parent or vet provided medication for pets.
Ensures that all pets within the hotel are taken to and from the Vet and responsible for reporting when a sick/injured pet is identified within the store.
Accurately completes and performs check-in and check-out process for all guests and obtains the appropriate health and medical information for guests (ensures paperwork is completed accurately).
Ensures reservations for pet boarding and doggie day camp are within established policies and procedures, declining reservations when necessary.
Responsible for the monthly hotel safety reporting/standards.
Shared responsibility to complete the daily morning safety observation walk.
Shared responsibility for store opening and closing procedures to ensure brand promise is upheld.
Maintains total store cleanliness standards.
Coordinates hotel events and other promotional strategies.
Sells merchandise and services
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics.
Ensures a safe environment for our associates, pets, and pet parents.
Responsible for safety incident support and follow up.
Ensures routine maintenance is performed on all equipment in the PetsHotel. This includes identifying potential system issues and partnering with facilities to resolve issues.
Assists and works in other departments as required. Other duties may be assigned.
Follows all Company Policies and Procedures

Qualifications

2+ years of retail supervisory experience in a customer-focused environment.
Leadership experience preferred.
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.

Supervisory responsibility

No direct reports, however, are expected to guide and support the development of other associates.
Provides feedback on associate performance to direct supervisor.
Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.

Essential physical demands and work environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing this job, the associate is occasionally exposed to moving mechanical parts and a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/us/ Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

Apply on careers.petsmart.com About employer

Report this job

Work requirements

Jobs in the United States