Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Service Manager
TruGreen
LITTLETON, CO
…team of lawn care specialists. Provides effective coaching and development of field staff so that they may positively impact customer retention through exceeding customer…
Added 1 min ago
Occupational Therapist Home Health
QC-Medi New York, Inc.
Hauppauge, NY
Confer with the patient's physician and other health care team members and participate in development/revision of the Plan of Care Treatment.
Added 1 min ago
Occupational Therapist Home Health
Humana
Raleigh, NC · Durham, NC
Confer with the patient's physician and other health care team members and participate in development/revision of the Plan of Care Treatment.
Added 1 min ago
Commissioning Coordinator
Everus
Haskell, TX
Valid driver’s license required
Added 1 min ago
Night Auditor - The Monarch Hotel by HQ
SBE Restaurant Group LLC
New Orleans, LA
With the magic scaled to multiple hotels & residences and further in development, the dream is expanding and evolving, reinterpreted through the creative visions of a diverse ensemble of…
Added 1 min ago
PA
Administrative Associate, Dean of Students Office
President and Board of Trustees of Santa Clara College
Santa Clara, CA
- $28.03 to $33.65 USD / hour
The Administrative Associate provides confidential administrative and operational support as it relates to the programs and services offered by the Dean of Students Office and…
Added 2 mins ago
Traffic Control Supervisor
The Patriot Group
Boise, ID
Support business development efforts by providing traffic control expertise during project planning and proposal preparation.
Added 2 mins ago
Assistant/Associate Professor Accounting & Finance
College of St Scholastica Inc
Duluth, MN
A successful candidate will regularly participate in professional development activities related to teaching skills, technology use, and diversity and inclusion in higher education.
Added 2 mins ago
QH
Chemical Operator II (2nd Shift)
Quaker Houghton PA, Inc.
Batavia, NY
- $25 to $27 USD / hour
The associate is exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards.
Added 2 mins ago
Corporate Associate, Venture Capital & Emerging Companies
Aplin
Boston, MA
This is an excellent opportunity for a mid-level corporate associate with 4 to 5 years of transactional experience to join an established Venture Capital & Emerging Companies practice. The…
Added 2 mins ago
SA
General Service Technician
Sun Auto Tire and Service
Castle Rock, CO
- $19.5 to $25 USD / hour
…Automotive Technician, Lead Automotive Technician, Service Associate, and other field…
Added 2 mins ago
SA
Automotive Repair Store Manager
Sun Auto Tire and Service
Collinsville, IL
- $80,000 to $160,000 USD / year
…Tire & Service location - owning the customer experience, team development, financial results, safety, and day-to-day…
Added 2 mins ago
SA
Lube and Tire Technician
Sun Auto Tire and Service
Harrison, AR
- $16 to $19 USD / hour
…Automotive Technician, Lead Automotive Technician, Service Associate, and other field…
Added 2 mins ago
Technical Training Specialist
Textron
New Orleans, LA
Curriculum Development & Instructional Design
Added 3 mins ago
UP
Electrician Diesel Engines - Pine Bluff, AR
Union Pacific
PINE BLUFF, AR
- $44.31 USD / hour
Mobility: Must have the ability to navigate uneven surfaces safely while maintaining balance · Visual Ability: Must possess normal color vision to detect and interpret various visual color signals and displays
Added 3 mins ago
Tier II Help Desk Technician
ASM Research, An Accenture Federal Services Company
Jefferson City, MO
+ Provide input for SOPs and knowledge articles, and support other process development as needed
Added 3 mins ago
Senior Support Specialist, Field Learning
Edward Jones
Saint Louis, MO
Louis, MO home office locations are expected to work in the office four days per week
Added 3 mins ago
Psychosocial Rehabilitation Specialist (Group Facilitator)
BBH Burrell Behavioral Health
Columbia, MO
Knowledge of the policies, procedures, and regulations of the program to which the associate is assigned.
Added 3 mins ago
Massage Services Associate
Power Wellness
Fayetteville, GA
CPR/AED certification required within 90 days of hire (provided by Power Wellness) · Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner
Added 3 mins ago
Retail Sales Associate
Best Buy
Collegeville, PA
As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right…
Added 3 mins ago
Retail Sales Associate
Best Buy
Elkridge, MD
As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right…
Added 3 mins ago
Retail Sales Associate
Best Buy
Homewood, IL
As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right…
Added 3 mins ago
Retail Sales Associate
Best Buy
Redding, CA
As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right…
Added 3 mins ago
BV
Licensed Veterinary Technician - Emergency
BluePearl Vet, LLC
United States
- $21.08 to $42 USD / hour
Applicants must possess unrestricted, current authorization to work in the U.S
Added 3 mins ago
Retail Sales Associate
Best Buy
Saint Peters, MO
As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right…

PetSmart

Assistant Store Manager - Customer Experience

Bridgeton, MO, United States

Apply on careers.petsmart.com About employer

Applications open in a new tab.

Job details

Experience: 3 - 5 years of retail leadership or experience in a customer-focused environment.
Posting language: English
Posted: Sep 24, 2024

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM! Assistant Store Manager Customer Experience About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you

Paid Weekly
Health & Wellness Benefits
401k Plan with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary PetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company’s vision, mission, values, and strategy. This role is expected to provide exemplary leadership for the store by driving the pet parent experience through culture and strategies, achieving targeted results. This role has shared responsibility for the safety of people and pets, efficient execution of daily tasks and financial outcomes. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team events, labor management, training, onboarding, mentoring, succession planning, and coaching for growth.
Address and administer associate complaints and grievances.
Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.
Lead and coach associates on proper processes to ensure pets in our care are safe and healthy.
Coordinates staffing coverage for experience activities in pivotal areas of the store.
Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.
Delegate and validate completion of daily tasks including engagement videos.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.

Overall Store Experience:

Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Responsible for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent’s concerns.
Assists with reservations in hotels, salons, and training.
Oversees the pet parent experience across PetSmart services (salon, training, hotel and day camp), live pet sales and adoptions.
Evaluates operations and seeks opportunities to continuously improve experiences and services.
Accountable to the successful execution & experience of store events and marketing (adoptions, hotel, salon, etc.)
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics.
Responsible for conducting monthly Services Walks to validate proper execution of policies and procedures.
Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.

Business Management

Drives and identifies opportunities to grow the business and hold associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Works directly with the services associates on productivity and scheduling to grow the business and achieve company goals.

Qualifications

3 - 5 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.

Supervisory responsibility

Typically oversees one to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.

Physical demands and work environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at https://benefits.petsmart.com/us/. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

Apply on careers.petsmart.com About employer

Report this job

Work requirements

Jobs in the United States