Process Analyst

OVERVIEW

The Process Analyst is responsible for evaluating and improving business processes to enhance efficiency, reduce costs, and ensure optimal performance across the Peterson Farms Family of Companies. This role involves analyzing workflows, collaborating with stakeholders, gathering and interpreting data, and implementing solutions that drive operational excellence

RESPONSIBILITIES AND RESULTS

• Analyze existing business processes and workflows to identify inefficiencies and areas for improvement
• Design and implement strategies to enhance productivity, streamline operations, and reduce costs
• Collaborate with project managers, business analysts, and process owners to gather requirements and feedback
• Collect and analyze data to assess process performance and inform decision-making
• Create detailed documentation of processes, including flowcharts, diagrams, and reports
• Oversee the implementation of new or revised processes and monitor their effectiveness
• Facilitate meetings, discovery sessions, and integration planning across departments and remote sites
• Support system integrations (ERP, MES, WMS, etc.), ensuring business requirements are met
• Train and guide staff on new processes and procedures
• Stay up to date with industry trends, best practices, and new technologies
• Perform other duties and projects as assigned

QUALIFICATIONS

Education

• Bachelor’s degree in business, economics, accounting, information systems, or a related field
• 2+ years’ experience as a process analyst or in a related role

Work Experience

• Familiarity with process improvement methodologies (e.g., Six Sigma, Lean) and tools for data analysis and process mapping (Visio, Lucidchart, etc.)
• Experience with ERP systems (Microsoft Dynamics GP, SalesPad), SQL/data flow concepts, and supporting multi-site or remote operations preferred
• Experience with team management is a plus
• Ability to work in a fast-paced environment and adapt to changing business needs
• Good interpersonal and interviewing skills
• Advanced analytical and problem-solving skills
• Excellent verbal and written communication skills

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Skills and Knowledge

• Process Mapping & Documentation - Ability to create clear, detailed process maps, flowcharts, and documentation using tools such as Visio, Lucidchart, or similar.
• Analytical Thinking - Strong analytical and problem-solving skills to assess complex business processes and identify areas for improvement.
• Data Analysis - Proficiency in collecting, analyzing, and interpreting data to inform process improvement decisions.
• Process Improvement Methodologies - Familiarity with Lean, Six Sigma, or other process improvement frameworks.
• Technical Aptitude - Ability to understand and document system integrations (ERP, MES, WMS, etc.) and basic data flow concepts (SQL knowledge is a plus).
• Communication - Excellent written and verbal communication skills for documenting processes and presenting findings to stakeholders.
• Collaboration - Ability to work effectively with cross-functional teams, including IT, operations, and business stakeholders.
• Project Management - Experience managing or supporting process improvement projects, including tracking deliverables and timelines.
• Continuous Learning - Ability to stay current with industry trends, best practices, and new technologies related to process analysis and improvement.
• Attention to Detail - Thoroughness in documenting processes, requirements, and changes to ensure accuracy and compliance.

Supervisory Responsibilities

• No

BEHAVIORAL REQUIREMENTS

Job Competencies As part of a team-based work environment, must be able to demonstrate the following Job Competencies:

• Team Orientation – Shows skill and ease at working in groups; works with others to achieve better results and forges close working relationships and alliances to get things done; quick to cooperate versus expect others to bend to his/her wishes; supports joint ownership and shared recognition for results; recognizes advantages of group participation in planning and problem solving.
• Develops Technical Competence – Seeks to stay abreast of new developments in core competencies and learn enough about related fields to apply knowledge effectively in business; enjoys learning and is intellectually curious; has strong desire to continuously improve knowledge, skills, and abilities; sees learning and knowledge as keys to building skills and abilities essential to job and career success.
• Attention to Detail – Committed to exactness and precision in task completion; identifies, pays attention to, and works to understand details; thorough and consistent in following up at detail level; seeks to become expert in disciplines related to adopted career path to ensure quality and precision in work; takes pride in knowledge base and level of expertise.
• Takes Personal Responsibility in Individual Contributor Role – Demonstrates attitude and commitment to take personal responsibility for results, even when in team environment with no authority over others; will step up to fill gaps so results can be assured; avoids excuses as explanations or defending/justifying negative but preventable outcomes.
• Practical Intelligence – Absorbs new information quickly and is comfortable dealing with abstract concepts and relationships; relates new information to previously acquired knowledge to expand and refine frame of reference; enjoys learning and expanding breadth and depth of understanding on variety of subjects.
• Reliability/Dependability – Responds to internal customer needs, questions, and concerns in accurate and timely manner. Follows through on commitments, assignments, and tasks; is at work when scheduled; takes timely breaks/lunches; uses work time wisely.
• Safety Awareness – Demonstrates use of safe and proper work methods and follows established safety procedures. Reports and corrects working conditions that may increase risk factors for injury.
• Good Manufacturing Practices/Food Safety – Demonstrates Good Manufacturing Practices and proper Food Safety procedures when necessary. Correctly wears required Personal Protective Equipment (PPE) in designated areas. Recognizes areas for GMP and Food Safety procedure improvements and shares ideas with leadership.
• Respects Diversity – Respects the Company’s diverse workforce, and behaves in a manner that does not cause harm to others based on age, race, ethnicity, gender, sexual orientation or religious believes.
• Adaptability – Has ability to focus on the benefits of change and see it as positive; approaches change or newness in constructive, objective manner, views change as learning opportunity; able to deal with frequent change, delays, or unexpected events.
• Positive Working Relationships – Listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; shares information and knowledge; demonstrates a high level of integrity and honesty.
• Focus – Maintains focus on tasks and does not stray from job assignments.

ENVIRONMENT/PHYSICAL DEMANDS

• Noise level in work environment is moderate; Standard office setting.
• Eye, hearing, hair nets, bump hats, lab coats may be required.
• Occasional travel to remote sites may be required.
• Standard office safety equipment may be required

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations may be made to enable persons with disabilities the ability to perform the essential responsibilities and results.