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Added 1 hour ago
BP
Client Service Coordinator 1270
Banfield Pet Hospital
Phoenix, AZ
- $15.06 to $19.24 USD / hour
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients…
Added 8 hours ago
Direct Sup Pro Lead
CW Resources, Inc.
Bristol, CT
…Lead Direct Support Professional (DSP) and help adults with intellectual and developmental disabilities achieve meaningful goals, build independence, and become active members of their…
Added 13 hours ago
Associate General Counsel
University of Utah
Salt Lake City, UT
…upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions,…
Added 14 hours ago
Logistics Management Specialist
Veterans Affairs, Veterans Health Administration
Loma Linda, CA
Added 14 hours ago
BP
Client Service Coordinator - 001498
Banfield Pet Hospital
Chula Vista, CA
- $16.93 to $22.28 USD / hour
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients…
Added 14 hours ago
Motor Vehicle Operator
Veterans Affairs, Veterans Health Administration
Long Beach, CA
Added 14 hours ago
Financial Manager-Assistant Chief
Veterans Affairs, Veterans Health Administration
Mountain View, CA
Added 15 hours ago
BP
Pet Care Assistant
Banfield Pet Hospital
Kildeer, IL
- $15 to $18.85 USD / hour
…hospitalized pets. Serve as support to the Client Services Coordinator staff on an as-needed…
Added 15 hours ago
BP
Client Service Representative
Banfield Pet Hospital
Kildeer, IL
- $17.43 to $22.28 USD / hour
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients…
Added 16 hours ago
BP
Pet Care Assistant
Banfield Pet Hospital
Overland Park, KS
- $15 to $17.19 USD / hour
…hospitalized pets. Serve as support to the Client Services Coordinator staff on an as-needed…
Added 16 hours ago
MS
Teacher Education - Literacy - Affiliate Instructor
Metropolitan State University
Denver, CO
- $40,123 USD / year
…varies from semester to semester, depending on the needs of the program. As such, not everyone in the applicant pool for this position will be contacted and/or selected to…
Added 16 hours ago
MS
Elementary Education Affiliate Instructor
Metropolitan State University
Denver, CO
- $40,123 USD / year
…varies from semester to semester, depending on the needs of the program. As such, not everyone in the applicant pool for this position will be contacted and/or selected to…
Added 16 hours ago
Employment Skills Instructor Staten Island
AHRC New York City
STATEN ISLAND, NY
…internship rotations.Job DescriptionUnder the direction of the Program Director and Workforce Development Coordinator, the Employment Skill Instructor (Direct Support Professional (DSP)…
Added 22 hours ago
OPEN RANK: SPA Contracts Administrator I or II - ORD Sponsored Programs Admin
UMB Staff
Baltimore, MD
The University of Maryland Baltimore's (UMB) Office of Sponsored Program Administration (SPA) is looking for a Contract Administrator at level I or II. SPA provides oversight and…
Added 1 day ago
Supervisory Mobility Transportation Specialist
Veterans Affairs, Veterans Health Administration
Prescott, AZ
Added 1 day ago
Memory Care Program Assistant
Brookdale Senior Living Inc.
Salem, OR
Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents…
Added 1 day ago
Assistant Hospital Housekeeping Officer
Veterans Affairs, Veterans Health Administration
Jamaica Plain, MA
…Management Services. The incumbent exercises complete management and program responsibility for all hospital housekeeping operations and ancillary functions. Responsibilities Duties include…
Added 1 day ago
RN ED Behavioral Health Psych Observation Dept
HCA Healthcare
Rochester, NH
…skills necessary to provide care based on the physical ability, intellectual development, psychosocial, education and safety needs of the behavioral health…
Added 1 day ago
AC
Client Service Coordinator Okemos
A Caring Doctor (Minnesota), P.A.
Banfield Okemos, MI
- $15.85 to $20.25 USD / hour
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients…
Added 1 day ago
S
Administrative Office Coordinator
Sevita
Paris, TX
- $12.5 USD / hour
D&S Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has…
Added 1 day ago
Memory Care Program Assistant
Brookdale Senior Living Inc.
Vestal, NY
Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents…
Added 1 day ago
S
Office Coordinator
Sevita
Jenkintown, PA
- $20.34 USD / hour
Mentor Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has…
Added 1 day ago
Supply Chain Technical Coordinator 2/3
Northrop Grumman
Edwards AFB, CA
…future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what…
Added 1 day ago
Motor Vehicle Operator
Veterans Affairs, Veterans Health Administration
Redlands, CA
…methods, procedures and schedules from either the Transportation Coordinator and/or the Mobility Manager. Arrive at and depart from pickup and discharge points at scheduled times. Reading…
Added 1 day ago
S
Program Services Clinical Coordinator
Sevita
Bakersfield, CA
- $49,337.6 USD / year
Mentor Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has…

Person Centered Services

Administrative Assistant

West Seneca, NY, United States

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Job details

Education: High school diploma
Posting language: English
Posted: Oct 31, 2026

Original job description

Why Work For Person Centered Services?

When you join the Person Centered Services team, you can make a difference in the lives of people with intellectual and developmental disabilities, while also reaching your own career goals.

Benefits for full-time positions include:

20 Days of paid time off (PTO) in your first year! Increasing to 25 Days in your second year!
13 Paid Holidays
Comprehensive health insurance plans for you to choose what best fits your needs (Medical, Dental & Vision)
401(k) - the Company matches 50% of the first 6% up to a maximum of 3%
Company paid benefits: basic life insurance, long-term disability, and a Lifestyle Spending Account with a benefit of up to $500 set aside for employees to spend on wellness eligible expenses!
Employee Discount and Wellness Programs - Currently providing 3 paid hours per week for exercise, volunteering or personal wellness!
Professional development opportunities including mentorship program options and ongoing coaching

New Employee Orientation (NEO)

All new team members participate in NEO offered Monday - Friday both onsite and online.
Day one includes in-person training at our West Seneca, NY office, where new team members are introduced to our culture, values, and the foundation of Care Coordination.

Administrative assistant, operations

***This position requires working out of our West Seneca office three days per week and working from our Tonawanda office two days per week.***

JOB SUMMARY

The Administrative Assistant for Operations is responsible for providing administrative and operational support to Care Coordination and Support Department team members through management of office operations, document processing, records management, mail coordination, customer service, and administrative workflows.

ESSENTIAL FUNCTIONS

Complete program-related typing, copying, data entry, and other administrative tasks, including preparation of letters, correspondence, records, reports, and confidential documentation.
Upon notification within the Single Point of Contact (SPOC), distribute Life Plans to individuals supported and their representatives in accordance with organizational policies and procedures using the method identified by the Care Coordinator (mail, email, or other approved methods).
Receive and process returned Life Plan signatures through mail and electronic communication in accordance with established procedures.
Distribute, upload, and organize supporting documentation within the Electronic Medical Record (EMR) while appropriately notifying necessary parties and maintaining accurate records.
Maintain department trackers, spreadsheets, databases, and other tools used to support operational workflows and monitor completion of assigned tasks.
Upload and submit required documentation to statewide databases, authorization systems, and regulatory platforms, including CAS/CANS Assessments and other required records.
Complete administrative tasks associated with new enrollments, including distribution and processing of required documents such as Welcome Letters, Notices of Decision (NOD), and other enrollment materials.
Assist with internal and external audit activities, including document retrieval, distribution, uploading, tracking, and follow-up activities related to audit findings and corrective actions.
Receive, process, sort, scan, distribute, and maintain incoming mail, documentation, and records in accordance with organizational procedures, records retention requirements, and confidentiality standards.
Support records management activities, including document scanning, filing, archival, retention, and destruction in accordance with organizational policies and regulatory requirements.
Serve as a professional and responsive point of contact for team members, providers, individuals supported, families, and external stakeholders by responding to routine inquiries and routing concerns to appropriate staff.
Monitor assigned work queues and administrative tasks, prioritize workload appropriately, and escalate barriers that may impact service delivery or compliance.
Utilize organizational systems and technology, including Microsoft 365 applications, SharePoint, EMR platforms, electronic filing systems, and other administrative software to support daily operations.
Participate in workflow standardization, and process improvement initiatives designed to improve efficiency, consistency, and service quality.
Maintain confidentiality of protected health information and other sensitive organizational information in accordance with agency policies and applicable regulations.
Perform other duties as assigned.

OTHER DUTIES

Commits to a respectful, just, and supportive environment for all individuals and team members aligning with the organization’s commitment to inclusion and belonging.
Other duties as necessary or assigned.

KNOWLEDGE, SKILLS & ABILITIES

Ability to work independently, use available resources to solve problems, proactively approach professional responsibilities, and complete work in a timely manner.
Knowledge of Microsoft Word and Excel
Strong oral and written communication skills, and organizational skills
Ability to keep sensitive and privileged information confidential
Demonstrates cultural competence

EDUCATION & EXPERIENCE

High School Diploma/GED required.
Associates Degree, preferred.
Familiarity with I/DD provider agencies, OPWDD, or Health Homes, preferred.
Office Experience preferred
Experience creating and utilizing tracking systems in Excel preferred.
Must have access to reliable transportation and be willing to travel regularly within the service area

Click Here to View Full Job Description

Person Centered Services has a commitment to equal employment opportunity for all staff and applicants for employment. Employment decisions including, but not limited to, those such as staff selection, performance evaluation, administration of benefits, working conditions, staff programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical hereditary cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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More about this job

Skills

Record keeping
Customer service
Data entry
Documentation
Electronic communication
EMR
Confidentiality
Regulatory compliance
Microsoft 365
Microsoft SharePoint
Workflow
Process improvement
Work independently
Microsoft Word
Microsoft Excel
Communication skills
Organizational skills
Microsoft Office

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