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Added 2 days ago
2027 Engineering Accelerated Development Program - Rochester, PA
Sherwin-Williams
Rochester, PA
The Engineering Accelerated Development Program is “hosted” by the Global Supply Chain Organizational Development Department and employees will work out of our Rochester, Pennsylvania…
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Assistant Professor - Community and Regional Planning
The University Of Nebraska At Lincoln
Lincoln, NE
The program offers the Master of Community and Regional Planning (MCRP) degree, an Urban Design Graduate Certificate, and undergraduate and graduate minors in Planning. It also offers…
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Solutions Architect AGS-Tech, Early Career - 2027 (US)
Amazon Web Services, Inc. - A97
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This position is part of an accelerated career development program for those who want to advance both their technical and business skills. This is a unique opportunity for driven,…
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Assistant or Associate Professor of Real Estate – Development and Finance Focus
UM Corp (Enterprise)
Coral Gables, FL
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Engineer I - Accelerated Engineering Program
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Added 4 days ago
Recent Graduate-Process Engineer – Advanced Semiconductor Packaging
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Recent Graduate-Process Engineer – Semiconductor Wafer Fabrication
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Added 5 days ago
Assistant, Associate, or Full Teaching Professor
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Assistant Professor, Electrical Engineering - Semiconductor
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- $106,000 to $126,000 USD / year
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Added 5 days ago
Intern, Information Technology
Biogen
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LEAD Field Engineer - 2027
GE OIL & GAS, INC
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…the field with our customers? Join the LEAD Field Engineer Development Program The LEAD (Learn, Excel, Achieve, Develop) Field Engineer Development Program is a strategic, accelerated three…
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Operations Analyst - Rotational Development Program (July 2027)
Trimble Inc
Dayton, OH
Optimize Global Operations: Operations and Supply Chain Specialist - Rotational Development Program Are you a motivated graduate eager to build broad expertise across a global business?…
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Operations Analyst - Rotational Development Program (July 2027)
Trimble Inc
Dayton, OH
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Added 6 days ago
Math Libraries Intern, cuEST - Summer 2027
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CA
…lasting impact on the world. NVIDIA is looking for software engineering interns to join the math libraries team building cuEST, a CUDA-X math library that accelerates quantum chemistry on…
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Design Verification Engineer (2027 New College Graduate)
MIPS Holding Inc
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Education – Graduating with Bachelor’s in Electronics Engineering, Electrical Engineering, Computer Engineering, Computer Science or related field from an accredited degree program.
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Assistant/Associate Professor - Nursing
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2027 Engineering Accelerated Development Program - Holland, MI
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The Engineering Accelerated Development Program is “hosted” by the Global Supply Chain Organizational Development Department and employees will work out of our Holland, Michigan location…
Added 6 days ago
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Assistant Professor, Electrical Engineering - Embedded systems
San Jose State University
San Jose, CA
- $106,000 to $126,000 USD / year
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Added 6 days ago
Assistant Professor of Civil and Environmental Engineering (Tenure-Track)
University of Massachusetts
MA
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Added 7 days ago
Customer AI Solution Architect
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Raleigh, NC · Richmond, VA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
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LEAD Field Engineer - 2027
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Added 9 days ago
Super Day - Business Operations Associate (Rotational Program)
Perpay - Career's Page
Philadelphia, PA
…from home" space offers river views and fosters rapid product development, strong relationships, and career growth. The energy from achieving big wins is palpable here. While we primarily…
Added 9 days ago
Technical and Professional Communication Faculty (Open Rank)
Florida Polytechnic University
United States
…Professor, Associate Professor, or Professor, beginning August…

Perpay - Career's Page

Super Day - Business Operations Associate (Rotational Program)

Philadelphia, PA, United States

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Job details

Posting language: English
Posted: Sep 5, 2025

Original job description

About Us:

Perpay is a certified B Corp and Philadelphia’s most impactful growth-stage startup. We are driven by a mission to significantly improve the financial stability of everyday Americans. For the past decade, we have established strong product-market fit and a profitable, efficient operating model across a suite of products, positioning Perpay as the premier financial partner for consumers with subprime credit.

With over 500,000 customers who have utilized more than $1 billion in spending power, we are at a pivotal moment. We are scaling our operations, building new offerings, and deepening our impact. We are looking for teammates eager to join us on this journey.

Our venture partners include First Round Capital and L Catterton.

Products we’ve built to make an impact:

Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior.
Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus.
Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds.

Our team thrives on in-person collaboration, operating from our unique center-city Philadelphia office. This comfortable "home away from home" space offers river views and fosters rapid product development, strong relationships, and career growth. The energy from achieving big wins is palpable here. While we primarily work in the office, we offer sensible flexibility for personal needs, such as sick children or urgent errands, and coordinate official remote weeks around major holidays. If you are passionate about a meaningful mission, collaboration, equity, and generous perks, Perpay is the best place to be in Philadelphia right now.

This is a 🚀 Super Day Hiring Event 🚀 specific job posting.

What is Super Day?

It's an accelerated hiring event that will give recent graduates the unique opportunity to land this role in just one day! We will host it on January 7th at Perpay HQ in Philadelphia. Selected candidates will tour the office, meet the team, and experience a fast-tracked interview process. Attendance is invite-only, and applicants must complete a pre-work video challenge to be considered. Launch your career by applying below! *Application Deadline: December 18th*

**Please note, if you are unable to attend the super day on January 7th, we encourage you to still apply for the role!**

About the Role:

We’re seeking highly motivated recent graduates who are passionate about our mission and eager to make a meaningful impact on our customers, while supporting the growth of operations. As a Business Operations Specialist, you’ll be instrumental in helping customers navigate their shopping and credit-building experiences. By analyzing customer feedback and operational performance data, you'll help identify areas for improvement and drive changes that enhance both customer satisfaction and overall operational efficiency.

This role also provides a unique chance to explore a range of professional growth opportunities through rotations across various internal teams (for example: Product, Acquisition, Merchandising, Credit Card, Marketing, Compliance, People, and more). During each 10-11 week rotation, you will integrate yourself into the team, work on impactful projects, and build your professional network. You’ll play an integral role in shaping product development and process improvements, acting as a liaison between customers and internal teams. Throughout your rotations, we’ll empower you to discover your path and challenge you to elevate your contributions.

Our greatest strength is our people and we’d love for you to be one of them!

What You'll Do:

Initially

Deliver exceptional customer service across multiple channels (chat, email, phone), guiding users through their shopping and credit-building journey
Drive resolution of high-impact problems across operational verticals: Core, Marketplace, Card, and Risk
Collect and analyze customer service data to develop and implement performance improvement strategies
Collaborate with overseas BPO (Business Process Outsourcing) partner to provide actionable feedback on customer service interactions, ensuring continuous improvement in agent efficiency, accuracy, and overall service quality
Maintain and update internal training materials, including SOPs and operational documentation
Help shape the future of Perpay, ensuring that we continue to exceed customer expectations and expand access to financial services for all

Working Towards

Rotate through internal teams including Product, Acquisition, Merchandising, Credit Card, Marketing, Compliance, and People
Work cross-functionally by proposing solutions to optimize operational efficiency and drive business outcomes
Measure and communicate user friction points to the Product team and propose UX solutions
Collaborate with Merchandising to support seamless execution of orders, pricing, shipments, and vendor coordination
Leverage customer service expertise to manage BPO operations, setting clear performance standards to shape agent output while ensuring alignment of business goals
Lead training for new and existing team members
Design your career trajectory by diving into experiences that will help you draw your own map – unlocking your professional potential and aligning your passions with meaningful work

Real Stories, Real Growth

This role is just the beginning – a launchpad. Check out how others have navigated their own growth, developed new skills, and taken on exciting new challenges.

“I joined Perpay as a Business Operations Specialist in October 2022, and did rotations through our Merchandising, Product, and Compliance teams. I transitioned to Perpay’s Compliance team full-time shortly after. Now I report directly to our C Suite. Every day, I get to learn from incredibly experienced and talented individuals.” -Luke, Compliance Analyst

"I started with a rotation on the Credit Card team, where I became a subject matter expert on our Credit Card product. Now I lead the Credit Card vertical on the BizOps team, shaping strategy, supporting our outsourced customer service team, and partnering across Product, Engineering, and Compliance to drive impact. It’s been an incredible journey of growth, ownership, and learning." -Steph, Business Operations Specialist

Things We Value:

Curiosity - You don’t just ask questions, you chase them.
Passion - You’re excited by the idea of helping others build financial freedom.
Drive - You act with intention and take initiative.
Relentlessness - Setbacks don’t faze you. You try, learn, and try again.
Strong Communication - You speak up, listen well, and aren’t afraid to say “I don’t get it.”
Grit - You show up, dig in, and get things across the finish line.
Adaptability - You can handle pivots in responsibilities and are able to adjust as needed.

What You’ll Bring:

A BA/BS degree, completed in 2025, 2026, or 2027
GPA of 3.0 or higher
Commitment to an in-person work environment

Hey, we know not everybody checks all the boxes, so if you’re interested, please apply because you could be just what we’re looking for!

What We’ll Bring to Full-time Team Members:

Meaningful compensation and equity
Premium medical benefits (fully paid base plan, and very reasonable premium for the buy-up option)
5% employer 401k match
Unlimited PTO policy
Remote weeks around major holidays + extra holiday on weekends like MDW and LDW
High quality catered lunch by local chefs, 4 days / week
Gym subsidy
Paid cell phone + plan
Student loan repayment match program
Family savings match program
Relocation assistance
Generous team member discounts

This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1)

Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at careers@perpay.com to request accommodation.

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More about this job

Skills

Customer service
Merchandising
Regulatory compliance
Business processes
Process improvement
Documentation
Direct inward dialing
Use questioning techniques
Communication skills
Adaptability

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