Jobs in the United States

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Added 1 min ago
R&
Field Sales and Marketing Representative
R & B SALES AND MARKETING INC
United States
- $24.04 to $25.96 USD / hour
…the best in our industry. We provide a multi-faceted training program and hands-on field experience that will stimulate, challenge, and reward…
Added 2 mins ago
MS
Restaurant Shift Supervisor
MOD Super Fast Pizza, LLC
Mooresville, NC
- $13 USD / hour
As a Shift Supervisor, you are building your leadership skills and style. You will lead restaurant operations during scheduled shifts and support training for all new hires, program…
Added 3 mins ago
Financial Analyst III
Delaware Nation Industries
Arlington, VA
Maintains contract, purchase order, and financial management files and records in support of Directorate operations.
Added 5 mins ago
Guest Experience Manager
Four Seasons
United States
Directs and partners with operational leadership to ensure service execution is consistent across all outlets
Added 6 mins ago
Senior Creative Operations and Production Manager
Jobgether
Remote, United States
The Senior Creative Operations and Production Manager will lead the systems, workflows, and production processes that enable a high-performing in-house creative team to deliver impactful…
Added 6 mins ago
Lead Solutions Architect - ServiceNow & API Integration (Secret)
Jobgether
Remote, United States
…technology integrations supporting complex federal healthcare operations. This role provides technical leadership in connecting ServiceNow with enterprise applications, clinical systems,…
Added 8 mins ago
Team Member
Freddy's Frozen Custard
Las Vegas, NV
Key to the success of the restaurant, Assistant Managers have responsibility for daily operations, including leadership, motivating team members, building relationships with guests and…
Added 11 mins ago
Clinic Director
Confluent Health
Mechanicsburg, PA
Pay down your student loans faster – repayment support through our student loan repayment program, paid directly to your loan servicer. Program details and offerings vary by location and…
Added 24 mins ago
CH
Pharmacy Technician
CVS Health
Gilroy, CA
- $18.55 USD / hour
…Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring…
Added 24 mins ago
CH
Foreign Pharmacy Grad - International Pharmacy Intern
CVS Health
Puyallup, WA
- $32.5 to $42 USD / hour
…understand how to improve pharmacy performance, and develop leadership skills to learn how to engage the pharmacy team and drive business outcomes. While in the pharmacy, you will assist…
Added 24 mins ago
CH
Foreign Pharmacy Grad - International Pharmacy Intern
CVS Health
Centralia, WA
- $32.5 to $42 USD / hour
…understand how to improve pharmacy performance, and develop leadership skills to learn how to engage the pharmacy team and drive business outcomes. While in the pharmacy, you will assist…
Added 25 mins ago
CO
Executive Secretary 1
Commonwealth of Pennsylvania
Harrisburg, PA
- $46,827 to $70,592 USD / year
…Elementary and Secondary Education, this position assists senior leadership with administrative operations, communication, scheduling, personnel support, and timekeeping functions. The role…
Added 25 mins ago
CO
Administrative Officer 2 - Bureau of Juvenile Justice Services
Commonwealth of Pennsylvania
PA
- $60,538 to $92,010 USD / year
…Justice Services (BJJS). This impactful role combines procurement leadership, project management, data analysis, and strategic planning to help support youth-focused programs across…
Added 25 mins ago
CO
County Fiscal Officer 3 (Local Government) - Washington County MH/ID
Commonwealth of Pennsylvania
PA
- $73,352.43 to $75,000 USD / year
…County Behavioral Health & Developmental Services. In this key leadership role, you will guide major financial operations that support important programs for county residents. Your work…
Added 26 mins ago
T
Site Operations Manager
TEKsystems
St Francisville, LA
- $85 USD / hour
This on-site role leads the critical facilities program at a data center and is accountable for the safe, reliable operation of the sites critical environment. The Site Manager serves as…
Added 26 mins ago
AU
Security Officer Visitor Checkin Driver
Allied Universal
Sulphur, LA
- $15.5 USD / hour
…customer service and clear communication while supporting site operations. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our…
Added 26 mins ago
MGR, RETAIL III - LSU - BATON ROUGE
Compass Group, North America
Baton Rouge, LA
…- Baton Rouge! In this role, you will advise the day-to-day operations and financial success of multiple retail foodservice locations. This includes adhering to contract guidelines, the…
Added 26 mins ago
VP, Finance Excellence and Transformation
Amentum
Baton Rouge, LA
Partnering with the entire CFO leadership team and key stakeholders across other enterprise functions and operations, a primary objective of this role is to design and deliver a multi-year…
Added 39 mins ago
Director of Academic Finance & Strategic Planning
Cornell Univ (NYS Colleges & Exper Sta)
United States
…policies; coordinating allocation and policy issues with senior leadership; monitoring resource use; modeling the impact of program and policy changes; and providing specialized budget…
Added 40 mins ago
FC
ADMINISTRATIVE COORDINATOR
Fulton County
Atlanta Metropolitan Area, GA
- $50,498 to $79,613 USD / year
…support, and case-management, ensuring efficient administrative operations, and contributing to the integrity, efficiency, confidentiality, and the smooth functioning and support of daily…
Added 40 mins ago
Web Developers (Front-End)
University of Utah
Salt Lake City, UT
Added 41 mins ago
Supervisor
Freddy's Frozen Custard
Pittsburg, KS
Key to the success of the restaurant, Hourly Managers assist management with daily operations, including leadership, motivating team members, meeting expectations, controlling labor and…
Added 46 mins ago
Ops Training Instr I
Centuri Group, Inc.
Las Vegas, NV
Collaborate with leadership to identify training gaps and recommend program improvements
Added 47 mins ago
College Intern - Capital Improvement
Great Lakes Water Authority
9300 W. Jefferson Detroit, MI
…level risk management tools for GLWA's Capital Improvement Program (CIP). This role provides hands-on experience with project delivery processes, risk identification, project controls, and…
Added 48 mins ago
Senior Program Delivery Professional, Benefit Enablement & Execution
Humana Inc.
Remote, United States
Humana’s Consumer Product Management team is looking for an experienced Senior Program Delivery Professional, Benefit Enablement & Execution, to join working remote anywhere in the US. In…

PermitFlow

Staff, Strategic Programs and Customer Success

New York City, NY, United States

$170,000 to $220,000 USD / year

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Job details

Pay: $170,000 to $220,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.

Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.

As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.

We’ve raised over $90M, most recently completing our Series B, https://www.permitflow.com/blog/permitflow-series-b from top-tier investors including Accel, Kleiner Perkins https://www.linkedin.com/feed/update/urn:li:activity:7401703305569275904/, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.

Role Overview

Reporting to the VP of Customer Success, you will be second in command for the CS org, building the programs, processes, and initiatives that help the team scale with the customer base. You will partner with the Implementation and Customer Success leaders to prioritize and land programs across their teams. You will also work closely with Sales, Product, Operations, and Marketing on cross-functional initiatives.

This is an individual contributor role with no direct reports, based in NYC with a hybrid schedule (in office Monday, Wednesday, Friday).

What You'll Do

Own the CS strategic program portfolio and drive the initiatives that improve time to value, retention, expansion, and support efficiency. Examples of programs on the roadmap: a customer health model and review cadence, and a scaled CS motion to complement our white glove approach.
Build and maintain the CS operating cadence: planning cycles, weekly reviews, OKR tracking, and executive reporting.
Design and land process and tooling changes across Implementation, Support, and CS, including the change management plan, training, and adoption tracking.
Act as the CS point of contact for cross-functional work with Product, Engineering, Sales, and RevOps; represent CS priorities and bring back commitments.
Optimize renewals forecasting and CS capacity planning: the forecast model, risk cadence, book sizing, CSM and IM ratios, and the hiring recommendations that follow, in partnership with Finance and RevOps.
Step in for the VP of Customer Success in meetings, escalations, and decisions as needed.
Diagnose problems with data: pull your own numbers, build the business case, and define success before work starts.

What We're Looking For

5+ years in post-sales roles (customer success, implementation, professional services, support, or CS operations) at a B2B SaaS company, including 2+ years leading cross-functional programs end to end, ideally at a scaling startup.
Change management experience. You have rolled out new processes or systems to teams that did not ask for them, and the change stuck.
Forecasting and capacity modeling experience. You have owned a renewals forecast or built a coverage model and explained it to Finance.
Strong with data and AI tools. You can pull your own numbers from a BI tool, build a model in a spreadsheet, and use AI to sharpen your analysis and communicate your conclusions clearly.
Clear writer and effective operator. Your project briefs, status updates, and decision docs are short enough to read and specific enough to act on, and you are as comfortable building a tracker as presenting to the exec team.

What We Offer (Full-Time Roles Only)

Competitive salary and meaningful equity in a high-growth company
Comprehensive medical, dental, and vision coverage
Flexible PTO and paid family leave
Home office & equipment stipend
Hybrid NYC office culture (3 days in-office/week) with direct access to leadership
In-Office Lunch & Dinner Provided

PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.

We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.

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More about this job

Skills

Sales
Reporting
Change management
Forecasting
CSM
Direct inward dialing

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