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Manager, Global Growth Performance
American Express Global Business Travel
Harrisburg, PA
The Manager, Outbound Development owns that follow-through. This role gets new hires productive faster, makes sure the training sticks, helps leaders coach well, and builds the programs and…
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Human Resources Generalist - Employee Relations
Pressley Ridge
Pittsburgh, PA
In partnership with the HR team, coordinates efforts with Pressley Ridge’s internal training departments and trains program/department leadership on Human Resource related topics,…
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Business Analytics Consultant Senior
PNC
Pittsburgh, PA
The Senior Business Analyst Consultant serves as a strategic partner between business stakeholders and technology teams, driving enterprise-wide initiatives that improve business…
Added 1 min ago
TB
Store Supervisor - Woodhaven PA (Full Time)
TD Bank
Philadelphia, PA
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 min ago
Nurse Manager, SICU at Pennsylvania Hospital
Penn Medicine
Philadelphia, PA
Pennsylvania Hospital is seeking a Nurse Manager to lead our Beacon Award Winning SICU team. The selected individual would assume 24-hour accountability for the operation of the unit. This…
Added 1 min ago
Sales Representative III, Pain Therapies - Philadelphia, PA
Medtronic
Philadelphia, PA
At Medtronic, the Sales Representative III, Pain Therapies is a Senior level role that is considered a clinical and technical expert on our Pain and Interventional Therapies. This role will…
Added 4 mins ago
SO
Contracts Coordinator (MA4/DBHR)
State of Washington
Remote, United States
- $5,928 to $7,973 USD / month
Be responsible for timely escalation of issues and risks to DBHR leaders and OCP assigned points of contact to coordinate legal review and resolution of matters prior to escalating the…
Added 5 mins ago
Contract Specialist
Gundersen Lutheran Admin Svcs
Remote, United States
Professional development through our Tuition Invest Program, internal courses, and Career Development Center
Added 6 mins ago
Guest Services Manager
Four Seasons
United States
The Four Seasons Chicago is looking for a talented Guest Services Manager! This position is part of the Rooms Management team and manages the hotel lobby and arrival/departure experience of…
Added 12 mins ago
YC
Program Supervisor - Newberg Clinic
Yamhill County
Newberg, OR
- $7,285.27 to $9,113.96 USD / month
Yamhill County HHS has one regular full-time position for a Program Supervisor (Health and Human Services Supervisor 2) to support our integrated team at Newberg Behavioral Health. You will…
Added 12 mins ago
EHS Manager
C.R. Bard, Inc. (Cov Ledger)
United States
The EHS Manager collaborates with internal and external stakeholders and drives cross-functional efforts to strengthen EHS performance, cultivate a culture of safety, and ensure continuous…
Added 12 mins ago
Sr. Manager, IT Business Partner - Finance
Becton, Dickinson and Company
Remote, United States
Proficient in software development, testing, and release cycle protocols.
Added 13 mins ago
Senior Learning & Development Trainer
Rosendin
Coppell, TX
…on employees using individual or group performance results and typically reports to a manager. This is a senior level employee development role that has an advanced understanding and can…
Added 15 mins ago
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Backstage Captain, North County Fair - Full Time
Macy's
Escondido, CA
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
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Seasonal Retail Sales Specialist - Movado Fine Watches, Pembroke Lakes - Full Time
Macy's
Pembroke Pines, FL
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 16 mins ago
Seasonal Starbucks Barista, Easton
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Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 16 mins ago
Seasonal Starbucks Barista, Montebello Town Center
Macy's
Montebello, CA
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
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Starbucks Barista Trainer, South Coast Plaza - Part Time
Macy's
Costa Mesa, CA
- Part-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 24 mins ago
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Engineering Intern - Forge Automated Code Assessment (Summer 2027)
Millennial Software Solutions Inc
Chantilly, VA
- $26.5 to $27.5 USD / hour
…Chantilly, VA headquarters to work on Forge, our DevSecOps and capability platform. The project adds an automated codebase assessment stage to Forge: pointed at a repository, it reports…
Added 24 mins ago
Branch Manager - San Jose Markets - San Jose, CA
JPMC page
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Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
Added 24 mins ago
Branch Manager - Peachtree and Andrew Young, Atlanta, GA
JPMC page
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Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
Added 24 mins ago
Branch Manager - Jacksonville North
JPMC page
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Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
Added 25 mins ago
Content Strategist
ZERO TO THREE
Remote, United States
The Content Strategist leads the planning, alignment, and lifecycle management of content for the National Center on Early Development, Teaching and Learning. This role ensures training,…
Added 28 mins ago
CM
Technical Training and Development Manager
Cayuga Milk Ingredients, LLC
Auburn, NY
- $97,000 to $146,000 USD / year
The Manager of Technical Training and Development will collaborate with Supervisors & Managers in designing, developing, and evaluating operations-based training programs. This role will…
Added 36 mins ago
Assistant Moving Center Manager
U-Haul Co. of New Mexico, Inc.
Las Cruces, NM
…consider becoming U-Haul Company’s newest assistant general manager! As assistant general manager, you will frequently be responsible for the day-to-day operations of your center, working…

PerkSpot

Program Manager, Creative & Experience

Chicago, IL, United States

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Job details

Apply by: Feb 1, 2027
Experience: 5–8 years of relevant experience in marketing program management, integrated marketing, creative operations, or related work, including ownership of complex programs across teams.
Posting language: English
Posted: Nov 3, 2026

Original job description

Reporting to the Director of Experience Strategy & Creative, the Program Manager, Creative & Experience sits within the Creative & Experience Strategy team and translates established business and member priorities into clear, coordinated creative and marketing programs.

This role combines strong program management with the strategic judgment needed to develop actionable briefs, align stakeholders, manage complex asset delivery, and support creative experimentation. The Program Manager, Creative & Experience owns how approved priorities are scoped, organized, and delivered while keeping execution connected to the original objective and member need.

This is not a creative-practitioner or creative-strategy role. It requires a marketing program manager who understands the creative process through experience working closely with in-house designers, writers, and other creative specialists.Responsibilities: Program planning and stakeholder alignment

Translate established priorities into actionable briefs that define the problem, audience, intended outcome, requirements, constraints, deliverables, and measures of success.
Recommend program scope, workstreams, sequencing, and delivery approach.
Identify missing information, conflicting inputs, risks, and required decisions before work begins.
Synthesize stakeholder feedback, facilitate decisions, and keep the program aligned with the approved brief.

Program operations and delivery

Own intake, Jira ticketing, schedules, milestones, dependencies, capacity visibility, risks, and reporting across concurrent programs.
Coordinate reviews, approvals, handoffs, quality assurance, and launch readiness.
Communicate priorities, progress, decisions, risks, and tradeoffs to team members and stakeholders.
Escalate or pause work when required inputs, decisions, resources, or strategic alignment are missing.
Improve workflows and operating practices to reduce rework and support scalable execution.

GTM campaigns and marketing assets

Manage product GTM initiatives, broad-audience campaigns, and evergreen marketing programs from approved brief through asset delivery.
Translate briefs into coordinated asset plans across email, landing pages, websites, in-product content, curated collections, launch communications, templates, and supporting messaging.
Partner with creative, product, lifecycle, and channel owners to address channel requirements, versioning, localization, and asset readiness.
Ensure assets work together as a coordinated member experience rather than as disconnected deliverables.

Experimentation and learning

Translate established learning priorities into clear creative-testing through user testing, consumer insights, concept testing & in-market A/B tests.
Partner with leadership to define hypotheses, stimuli, variants, audiences, and success measures.
Coordinate test development, readiness, execution, and result reviews.
Connect findings to the original brief and recommend whether to iterate, expand, discontinue, or investigate further.
Maintain accessible documentation of tests, decisions, and reusable learnings.

Qualifications:

5–8 years of relevant experience in marketing program management, integrated marketing, creative operations, or related work, including ownership of complex programs across teams.
Demonstrated experience managing creative, brand, content, or experience programs and partnering closely with in-house creative teams.
Ability to translate an established priority into a program recommendation and actionable brief, using judgment to resolve ambiguity and recommend scope, sequencing, and resource tradeoffs.
Understanding of creative development workflows, digital marketing channels, and how content, messaging, design, review cycles, and channel requirements affect delivery and member experience.
Strong facilitation, communication, organization, and problem-solving skills; ability to challenge unclear requests constructively and influence stakeholders without direct authority.
Proficiency with Jira or comparable work management tools, including documentation and program reporting. Consumer marketing, e-commerce, or digital member experience is preferred.
Experience translating learning objectives into testing plans, clarifying hypotheses and comparisons, synthesizing findings, and recommending next steps is a plus. Working knowledge of creative experimentation or user-testing principles and limitations.

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