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Added 1 hour ago
General Manager
Peregrine Hospitality
Los Gatos, CA
Added 7 hours ago
PH
Host – The Pass by Charlie Palmer at Paso Robles Inn
Peregrine Hospitality
Paso Robles, CA
- $17.9 USD / hour
Added 7 hours ago
PH
Barista – The Pass Café at Paso Robles Inn
Peregrine Hospitality
Paso Robles, CA
- $16.9 USD / hour
Availability for early-morning shifts, including weekends and holidays
Added 7 hours ago
PH
Server Assistant – The Pass by Charlie Palmer at Paso Robles Inn
Peregrine Hospitality
Paso Robles, CA
- $16.9 USD / hour
Added 9 hours ago
BISTRO Bartender- Saturday & Sundays
Peregrine Hospitality
Edison, NJ
Must possess excellent communication, follow up, and organizational · Must have the ability to push, pull bend, squat and lift on a regular basis
Added 14 hours ago
PH
Front Desk Agent
Peregrine Hospitality
Truckee, CA
- $22 USD / hour
Must possess basic computer skills
Added 14 hours ago
PH
Housekeeping - Room Attendant
Peregrine Hospitality
Truckee, CA
- $20 USD / hour
Must possess excellent communication, follow up, and organizational · Must have the ability to push, pull bend, squat and lift on a regular basis up to 50 pounds
Added 14 hours ago
Houseperson
Peregrine Hospitality
Truckee, CA
Must possess excellent communication, follow up, and organizational skills · Must have the ability to push, pull bend, squat and lift on a regular basis up to 50 pounds
Added 16 hours ago
Hotel Front Desk Agent
Peregrine Hospitality
Pooler, GA
Must possess basic computer skills
Added 17 hours ago
Hotel Night Auditor
Peregrine Hospitality
Lawrence, KS
Added 1 day ago
Operations Manager
Peregrine Hospitality
Kingston, NY
Must possess excellent communication, follow-up, and organizational skills
Added 1 day ago
PH
Houseperson(part-time)
Peregrine Hospitality
Beaverton, OR
- Part-time
Must possess excellent communication, follow up, and organizational skills · Must have the ability to push, pull bend, squat and lift on a regular basis up to 50 pounds
Added 1 day ago
PM Server - (Bistro Attendant)
Peregrine Hospitality
Lebanon, NH
Added 4 days ago
PH
Massage Therapist
Peregrine Hospitality
Yountville, CA
- $16.9 USD / hour
Added 4 days ago
PH
Front Office Manager
Peregrine Hospitality
Beaverton, OR
- $70,000 USD / year
Must possess excellent communication, follow up, and organizational · Must have the ability to push, pull bend, squat and lift on a regular basis
Added 4 days ago
Front Desk Supervisor
Peregrine Hospitality
Tuscaloosa, AL
Added 5 days ago
PH
Outlet Steward-The Pass by Charlie Palmer at Paso Robles Inn
Peregrine Hospitality
Paso Robles, CA
- $18.43 USD / hour
Must possess excellent communication, follow-up, and organizational skills · Must have the ability to bend, squat, and lift up to 50 lbs., including pots, pans, trays, and other
Added 5 days ago
PH
Maintnance Manager
Peregrine Hospitality
Killington, VT
- $60,000 to $65,000 USD / year
Added 5 days ago
Director of Banquet and Catering Sales
Peregrine Hospitality
Lawrence, KS
Must possess excellent communication, follow-up, and organizational skills
Added 5 days ago
PH
Line Cook -The Pass by Charlie Palmer at Paso Robles Inn
Peregrine Hospitality
Paso Robles, CA
- $19.43 to $21.47 USD / hour
Added 5 days ago
PH
Pastry Cook-The Pass by Charlie Palmer at Paso Robles Inn
Peregrine Hospitality
Paso Robles, CA
- $25 to $27 USD / hour
Added 5 days ago
PH
Chief Engineer
Peregrine Hospitality
Killington, VT
- $70,000 to $80,000 USD / year
Added 6 days ago
PH
Housekeeping Inspector (part-time)
Peregrine Hospitality
Clearwater, FL
- Part-time
Added 6 days ago
Laundry Attendant (FT & PT)
Peregrine Hospitality
Blacksburg, VA
Must possess excellent communication, follow-up, and organizational skills · Must have the ability to push, pull, bend, squat and lift on a regular basis up to 50 pounds
Added 7 days ago
PH
Dual Director of Sales
Peregrine Hospitality
Los Gatos, CA
- $120,000 to $140,000 USD / year

Closed listing

Peregrine Hospitality

Operations Manager

Hyannis, MA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 23, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Summary

The Operations Manager will assists in managing the execution of all operations in the rooms area departments (e.g. Front Office and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

Essential Functions

Manage day to day operations within the rooms division including Front Office and Housekeeping to ensure exceptional guest service.
Work closely with the department managers to meet guest expectations and maximize revenues.
Hold a pre-shift meeting with staff and ensure guest service opportunities are communicated through the hotel.
Facilitate departmental training modules; continually monitor, evaluate, and revise training content to reflect changes in the process; address the needs identified by associates.
Work closely with department managers to control labor and productivity.
Monitor departmental, payroll and supply expenses in accordance with budgetary goals.
Supervise the staff and handle associate situations.
Process timecards and payroll as required.
Maintain knowledge of and comply with departmental policies, brand standards, service procedures, 4 Keys service standards, and safety and security procedures.
Perform all additional duties as assigned by management.

Skills and Abilities

Understand the mission, vision, and goals of the resort.
Must possess excellent communication, follow-up, and organizational skills.
Sets high personal performance standards.
Must be proactive and have a creative, positive, and focused vision.
Maintaining confidentiality and sensitive information is a must.
Strong computer skills and proficiency in Microsoft Office.
Strong leadership skills and the ability to apply them in a dynamic environment.
Establish goals and objectives for the department.
Well organized, focused, and complete all work assigned.
Work cohesively with co-workers and all departments as part of a team.
Build morale and promote positive employee engagement.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Ability to read, comprehend, and write instructions, correspondence, reports, and memos.
Ability to communicate verbally and electronically with guests, management, co-workers.
Ability to effectively present information to associates, management, guests, members, marina tenants, and the public in one-on-one and group situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to understand guest service needs.
Will be required to work flexible scheduled shifts based on business needs to include days, nights, weekends, and holidays.

Physical Requirements

The minimum physical requirements for this position include but are not limited to:

Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand and walk for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Ability to bend and twist, push, and pull, stoop, and kneel
Ascend and descend a ladder

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Disclaimer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: selectserviceshr@peregrineHG.com.

Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

I acknowledge that I have received, read, and understood the job description. I understand the responsibilities, duties, and expectations outlined in this description and agree to perform them to the best of my ability. I understand that the job description is intended as a general guideline and may be changed as necessary to meet the company's needs.

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