Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Special Education Teacher (9-12) 2027-2028
Brooke Charter Schools
Boston, MA
…intervention plans. To that end, you will take part in regular data meetings, and participate in nearly 300 hours of professional development over the course of the school…
Added 7 mins ago
Senior Manager of Finance
Leviton Manufacturing
New Holland, PA
At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton…
Added 9 mins ago
WS
Emerging Store Manager - SC
Wal-Mart Stores East, LP
OK
- $85,000 to $120,000 USD / year
Added 16 mins ago
Senior Director, Network Planning
DHL Express, Inc.
Erlanger, KY
As the Sr Director of Network Planning, you will lead a highly trained team of Certified International Managers and professionals in the Network Planning Group who are ultimately…
Added 16 mins ago
Corp IE Associate Engineering Supervisor
UPS
LOUISVILLE, KY
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 16 mins ago
K
Lead Engineer I, Tech Product Manager
KPMG
Louisville, KY
- $7.25 USD / hour
KPMG is currently seeking a Lead Engineer I, Tech Product Manager to join our Digital Nexus Technology organization.
Added 16 mins ago
Associate, Webcast Marketing
KPMG
Louisville, KY
…confirmation and reminder emails, and attendee surveys; ensure webcast data and attendee lists are accurately synced with CRM and marketing automation platforms to support post-event lead…
Added 16 mins ago
Corp IE Associate Engineering Supervisor
UPS
LOUISVILLE, KY
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 16 mins ago
BC
Manager, Maintenance
Bendix Commercial Vehicle Systems LLC
Bowling Green, KY
- $105,400 to $158,200 USD / year
Demonstrates analytical ability necessary to perform calculations, interpret data from blueprints and manuals, diagnose problems with equipment and solve problems.
Added 16 mins ago
EG
Director, Clinical Operations – Phase III Oncology
Eliassen Group
Frankfort, KY
- $150 to $160 USD / hour
Our client is seeking a Director, Clinical Operations to lead the operational execution of a large global Phase III breast cancer study. The role will drive study start-up, site activation,…
Added 16 mins ago
EG
Knowledge Graph Architect
Eliassen Group
Frankfort, KY
- $100 to $120 USD / hour
Our client is seeking a Knowledge Graph Architect to lead the architecture and technical strategy for a construction-focused ontology, knowledge graph, and AI knowledge platform. You will…
Added 17 mins ago
O
Oracle Health Federal Senior Financial Analyst
Oracle
United States
- $83,000 to $166,100 USD / year
…healthcare clients. This position offers an opportunity to lead process improvements, enhance execution frameworks, and support the delivery of large-scale, transformational initiatives…
Added 17 mins ago
O
Lead Principal Site Reliability Engineer
Oracle
Nashville, TN
- $96,300 to $264,100 USD / year
…scalable infrastructures. Recommends methods for performing data collection to maintain and optimize operations and reliability. Oversees incident response and/or maintenance tasks.…
Added 32 mins ago
GL
Manager, Planning - 1st shift
GXO Logistics
Bloomington, CA
- $103,611 to $115,124 USD / year
Lead/direct planning-related functions of the distribution center, e.g., plan and schedule inbound receipts and outbound shipments, replenishment activities, inventory slotting, capacity…
Added 36 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Ellisville, MO
As a Grooming Salon Leader at Petco, you will lead salon operations and salon team members, while delivering expert grooming services to our valued customers' pets. Your passion for people…
Added 39 mins ago
EG
Knowledge Graph Architect
Eliassen Group
Augusta, ME
- $100 to $120 USD / hour
Our client is seeking a Knowledge Graph Architect to lead the architecture and technical strategy for a construction-focused ontology, knowledge graph, and AI knowledge platform. You will…
Added 39 mins ago
EG
Director, Clinical Operations – Phase III Oncology
Eliassen Group
Augusta, ME
- $150 to $160 USD / hour
Our client is seeking a Director, Clinical Operations to lead the operational execution of a large global Phase III breast cancer study. The role will drive study start-up, site activation,…
Added 41 mins ago
Manager Mission Assurance 2
Northrop Grumman
Redondo Beach, CA · Redondo Beach
Lead, manage, and mentor a team of supplier quality engineers to support program and supplier needs.
Added 42 mins ago
High School Spanish Teacher 2027-2028
Brooke Charter Schools
Boston, MA
…of every student. To that end, you will take part in regular data meetings, engage in approximately 20 administrative observations, and participate in nearly 300 hours of professional…
Added 42 mins ago
High School Science Teacher 2027-2028
Brooke Charter Schools
Boston, MA
…of every student. To that end, you will take part in regular data meetings, engage in approximately 20 administrative observations, and participate in nearly 300 hours of professional…
Added 42 mins ago
High School Math Teacher 2027-2028
Brooke Charter Schools
Boston, MA
…of every student. To that end, you will take part in regular data meetings, engage in approximately 20 administrative observations, and participate in nearly 300 hours of professional…
Added 42 mins ago
High School History Teacher 2027-2028
Brooke Charter Schools
Boston, MA
…of every student. To that end, you will take part in regular data meetings, engage in approximately 20 administrative observations, and participate in nearly 300 hours of professional…
Added 42 mins ago
High School English Teacher 2027-2028
Brooke Charter Schools
Boston, MA
…of every student. To that end, you will take part in regular data meetings, engage in approximately 20 administrative observations, and participate in nearly 300 hours of professional…
Added 42 mins ago
High School Computer Science Teacher 2027-2028
Brooke Charter Schools
Boston, MA
…of every student. To that end, you will take part in regular data meetings, engage in approximately 20 administrative observations, and participate in nearly 300 hours of professional…
Added 43 mins ago
Program Operations Manager
Raydar
Washington, DC
…owner for customer engagements, partnering with a technical lead and a team of engineers. Convert unclear customer needs into prioritized work plans and manage people through demanding,…

Percepta

Fleet Operations Associate

Detroit, MI, United States

$18.96 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $18.96 USD / hour
Experience: 3-5 years of experience within a contact center, customer service or customer experience environment is required.
Posting language: English

Original job description

At Percepta, We bring first-class service across each market we support. As a Fleet Operation Associate working on-site in Detroit Michigan, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You’ll Be Doing The Fleet Operations Associate performs back-office data management, reporting, and administrative responsibilities while also providing first-line customer support through phone and email. The role works in close, in-person collaboration with the Ford Core Fleet Team at the Dearborn-Allen Park location and serves as the first point of contact for general fleet inquiries, resolving non-portfolio matters directly where appropriate. The role supports the Core Fleet Team by handling operational execution and customer inquiries, enabling Core Team members to prioritise direct, assigned customer relationship management. The Fleet Ops Associate does not own or manage an assigned customer portfolio. Portfolio-level, contractual, pricing, dispute, or other matters requiring account ownership must be escalated to the appropriate Core Fleet Team member.. During a Typical Day, You’ll · Consolidate, maintain, validate, and clean data across fleet systems, including Fleetio, FFM, TR database, asset inventory, MVR/Safety, and Accident Management files. · Maintain accurate customer asset, vehicle, driver, plate, group, and related fleet data, including required data housekeeping and updates. · Complete fleet administration activities, including missing TR reports, VIN decoding, custom fields, vehicle and driver updates, subscriptions, decommissioning, and group maintenance. · Perform data analysis, reconciliation, and file comparisons across fleet applications. · Generate and distribute recurring and ad hoc reports as assigned by the Ford Core Fleet Team. · Process and track assigned work queues, tickets, open issues, and customer cases through to completion.

What You Bring to the Role

High school diploma or equivalent
3-5 years of experience within a contact center, customer service or customer experience environment is required.
Previous administrative or operational support experience is required.
Prior experience in fleet management, data processing, reporting, or a back-office administrative environment preferred.
Experience working with CRM systems, particularly Salesforce, is preferred.
Experience with fleet systems, vehicle administration, Title & Registration, MVR/Safety, or Accident Management would be advantageous.

A little more about this role:

Hours of operation are Monday - Friday: 8-hour shift would fall somewhere in between
On-site position
Pay rate of $18.96 per hour
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k)
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs
Employee Rewards Program

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded - so people and ideas have room to grow.
Service beyond self – We serve others - clients, customers, and teammates - with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one - celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Apply About employer

More about this job

Skills

Housekeeping
Perform data analysis
Customer service
Customer experience
Process data
Reporting
Salesforce
Training and development

Report this job