Jobs in the United States

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Added 2 mins ago
L
Retail Sales – Part Time
Lowes
San Dimas, CA
- $16.9 to $17.85 USD / hour
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 6 mins ago
Tax Payment Supervisor (Accounts Payable Manager)
Advantax
Elgin, IL
Contributes to the team’s annual performance evaluations by conducting regular performance reviews for team members, providing feedback, and identifying opportunities for development
Added 9 mins ago
IC
Education Technician trainer Full Time (Must be US citizen)
InfiniSource Consulting Solutions
Prattsville, AL
- Full-time
The Associate of Applied Science Degree in Air Force Leadership and Management’s Studies also known as the Air Force Civilian Associate Degree Program’s (CADP) focus is to provide…
Added 9 mins ago
IC
Education Technician trainer Full Time (Must be US citizen)
InfiniSource Consulting Solutions
Pike Road, AL
- Full-time
The Associate of Applied Science Degree in Air Force Leadership and Management’s Studies also known as the Air Force Civilian Associate Degree Program’s (CADP) focus is to provide…
Added 11 mins ago
CT Technologist I
Adventist Midwest Management Services
United States
Added 11 mins ago
CT Technologist I
Adventist Midwest Management Services
United States
Added 11 mins ago
Cardiac Ultrasound Technologist I, PRN
Team Member Services
United States
Added 21 mins ago
FN
Wire Transfer Associate
First National Bank
Damariscotta, ME
- $19 USD / hour
Added 21 mins ago
Registered Nurse II
Northern Light Health
Dover-Foxcroft, ME
Obtains 12 Contact Hours or a 3-credit professional development course and 6 contact hours or as specified by individual member organization.
Added 21 mins ago
Cell Leader - AWW Shift (Onsite)
RTX Corporation
north berwick, ME
…businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and…
Added 24 mins ago
Student Affairs Specialist – OSI (Leadership)
Chattahoochee Technical College
United States
…programming, leadership programming, program preparation and development, vendor and contract negotiation, requisition processing, program setup and teardown, and other tasks associated…
Added 25 mins ago
Director for Career & Student Success
Savannah Technical College
United States
…As a leading provider of technical education and workforce development in Coastal Georgia, Savannah Tech is dedicated to transforming lives, expanding opportunities, and preparing…
Added 25 mins ago
Retail Sales Associate
W2B Skechers USA Retail, LLC
Oxon Hill, MD
…innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of…
Added 28 mins ago
Fuel Station Attendant
Albertsons Companies
PUYALLUP, WA · Puyallup, WA
Leaders invested in your training, career growth & development.
Added 28 mins ago
Starbucks Barista
Albertsons Companies
PUYALLUP, WA · Puyallup, WA
Leaders invested in your training, career growth & development.
Added 30 mins ago
M
Assistant Produce Manager
Macey's
Draper, UT
- $19.47 to $21.63 USD / hour
Aid in the development and growth of all department personnel by insuring regular implementation of company training, evaluation, and counseling procedures.
Added 31 mins ago
Production Coordinator - 2nd Shift (Hot Stamping)
Jefferson Industries Corporation
West Jefferson, OH
…involvement, Jefferson Industries Corporation offers design and development for press dies and other tools necessary to produce automotive products. We embrace programs for product…
Added 31 mins ago
A
Clean Room Associate
Aerotek
Bedford, OH
- $22 USD / hour
Participate in ongoing training and development activities to maintain compliance and expand technical skills.
Added 32 mins ago
Sortation Center Warehouse Associate
Amazon
West Jefferson, OH
…We've pledged to upskill our employees with free training and development programs, plus tuition support for select employee…
Added 32 mins ago
MI
Solutions Service Specialist
MSC Industrial Supply Co.
Tiffin, OH
- $22 to $24 USD / hour
…equipment etc. This role will partner with sales and business development teams to drive incremental revenue and growth through…
Added 32 mins ago
Care Team Partner - Progressive Care Unit (PCU) - St. Charles Hospital
Bon Secours Mercy Health
Oregon, OH
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the…
Added 32 mins ago
Associate Sourcing Recruiter
CDW LLC
Independence, OH
Added 32 mins ago
NG
Warehouse Associate
NCI GROUP, INC
Sidney, OH
- $20 to $22 USD / hour
…pay when you need it) Weekly Pay ABOUT THE ROLE The Warehouse Associate at Cornerstone Building Brands is responsible for overseeing the daily warehouse operations. This role combines…
Added 32 mins ago
NG
Trim Sheet Production Associate 1st shift
NCI GROUP, INC
Sidney, OH
- $20.5 USD / hour
Added 32 mins ago
Nurse- Outpatient Mental Health Nurse Manager
Veterans Affairs, Veterans Health Administration
Chillicothe, OH

Percepta

Fleet Operations Associate

Detroit, MI, United States

$18.96 USD / hour

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Job details

Pay: $18.96 USD / hour
Experience: 3-5 years of experience within a contact center, customer service or customer experience environment is required.
Posting language: English

Original job description

At Percepta, We bring first-class service across each market we support. As a Fleet Operation Associate working on-site in Detroit Michigan, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You’ll Be Doing The Fleet Operations Associate performs back-office data management, reporting, and administrative responsibilities while also providing first-line customer support through phone and email. The role works in close, in-person collaboration with the Ford Core Fleet Team at the Dearborn-Allen Park location and serves as the first point of contact for general fleet inquiries, resolving non-portfolio matters directly where appropriate. The role supports the Core Fleet Team by handling operational execution and customer inquiries, enabling Core Team members to prioritise direct, assigned customer relationship management. The Fleet Ops Associate does not own or manage an assigned customer portfolio. Portfolio-level, contractual, pricing, dispute, or other matters requiring account ownership must be escalated to the appropriate Core Fleet Team member.. During a Typical Day, You’ll · Consolidate, maintain, validate, and clean data across fleet systems, including Fleetio, FFM, TR database, asset inventory, MVR/Safety, and Accident Management files. · Maintain accurate customer asset, vehicle, driver, plate, group, and related fleet data, including required data housekeeping and updates. · Complete fleet administration activities, including missing TR reports, VIN decoding, custom fields, vehicle and driver updates, subscriptions, decommissioning, and group maintenance. · Perform data analysis, reconciliation, and file comparisons across fleet applications. · Generate and distribute recurring and ad hoc reports as assigned by the Ford Core Fleet Team. · Process and track assigned work queues, tickets, open issues, and customer cases through to completion.

What You Bring to the Role

High school diploma or equivalent
3-5 years of experience within a contact center, customer service or customer experience environment is required.
Previous administrative or operational support experience is required.
Prior experience in fleet management, data processing, reporting, or a back-office administrative environment preferred.
Experience working with CRM systems, particularly Salesforce, is preferred.
Experience with fleet systems, vehicle administration, Title & Registration, MVR/Safety, or Accident Management would be advantageous.

A little more about this role:

Hours of operation are Monday - Friday: 8-hour shift would fall somewhere in between
On-site position
Pay rate of $18.96 per hour
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k)
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs
Employee Rewards Program

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded - so people and ideas have room to grow.
Service beyond self – We serve others - clients, customers, and teammates - with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one - celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

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More about this job

Skills

Housekeeping
Perform data analysis
Customer service
Customer experience
Process data
Reporting
Salesforce
Training and development

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