Jobs in the United States

25+ jobs

Save this search

Added just now
Patient Case Manager
AICA Orthopedics, P.C.
Winder, GA
Mentorship program with experienced case management professionals
Added just now
AR
Leasing Consultant
Avenue5 Residential, LLC
Denver, CO
- $22 to $23 USD / hour
Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed.
Added just now
RC
Client Care Clinician - 10:00 AM - 6:30 PM EST Remote
R3 CONTINUUM LLC
MN
- $28.66 to $32 USD / hour
…dental, vision, life, STD, LTD), flexible schedules, a 401k program with company match, and profit sharing. Insurance benefits effective on the 1st of the month following…
Added just now
Senior Client Partnerships Executive (P4671)
Cincinnati, OH · Chicago, IL · NY
…U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising…
Added just now
FN
NDE Technician I
Framatome North America
Lynchburg, VA
- $22 to $28.8 USD / hour
Technical certifications to be acquired: FME200.5 IB-A FME Program Training; HPF100A.10 Human Performance Fundamentals; HMT126X.4 Hazardous Materials Training on AFMT; DOT100.3 Department…
Added just now
SO
HEALTH CARE TECHNICIAN III (Day Programming) - Grand Junction Regional Center **Western Slope**
State of Colorado
Grand Junction, CO
- $23.34 to $24.84 USD / hour
…outcomes are achieved for people receiving services through the management of one or more day program settings and community or work…
Added just now
SO
Residential Safety Technician (CSO I) - Wheat Ridge Regional Center
State of Colorado
Wheat Ridge, CO
- $27.92 USD / hour
The Clinical Security Officer I position exists to provide specialized support that meets the safety, behavioral, health, and residential needs of individuals with intellectual…
Added just now
SO
BHA - Legislative Affairs Officer- SES - Senior Executive Services
State of Colorado
Denver, CO
- $8,750 to $10,416.67 USD / month
…2022, and will provide administrative and “back-of-the-house” support as long as the BHA remains under CDHS’ purview. The BHA is a permanent entity that will be responsible for leading and…
Added just now
TL
Pump Truck Operator
Throne Labs
Atlanta, GA
- $22 to $25 USD / hour
Collaborate with the operations team to support efficient field and facility workflows.
Added just now
TL
Field Service Technician
Throne Labs
Atlanta, GA
- $25 to $30 USD / hour
…repair issues in the field, perform regular maintenance, and support improvements to water, waste, and pump…
Added just now
Senior Procurement Specialist
AI Fire
NJ · FL · NC · SC · Rockville Centre, NY · VA · PA · MD · DE
…manage supplier relationships, identify savings opportunities, support procurement reporting and analytics, and help teams get the most out of our procurement systems. You’ll also play a…
Added just now
YO
Kids Zone Counselor
YMCA Of Greater Seattle
Snoqualmie, WA
- $21.3 USD / hour
…and safe supervision, teach teamwork and social skills, and support children as they grow and learn. You will be able to develop and implement program activities while also building…
Added just now
Senior Medical Writer
Real Chemistry
Remote, United States
Support project management within the cross-functional team by effectively communicating and aligning with Account and Project Managers, and actively participating in all internal and…
Added just now
AF
Case Manager -Recovery Support Specialist Crisis Care Counselor -RSS
ASSOCIATION FOR INDIVIDUAL DEVELOPMENT
Aurora, IL
- $21.75 USD / hour
Provide case management follow up for clients to support linkage to services
Added just now
Branch Manager 4 - Biltmore - 22nd & Camelback, AZ
U.S. Bank National Association
Phoenix, AZ
…smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in…
Added just now
UB
ID Theft Claims Specialist
U.S. Bank National Association
Tempe, AZ
- $22.5 to $30 USD / hour
…smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in…
Added just now
Senior Program & Portfolio Delivery Manager
U.S. Bank National Association
Minneapolis, MN
U.S. Bank is seeking a Senior Program & Portfolio Delivery Manager to lead complex, highly visible initiatives across multiple programs, projects, and workstreams. This role will provide…
Added just now
Operations Change Manager
U.S. Bank National Association
Atlanta, GA
…and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often - that’s what we call the courage to thrive.…
Added just now
VC
Quality Control Inspector I
Visual Comfort & Co.
Houston, TX
- $17.58 USD / hour
Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
Added just now
Assembly/Production Line Worker-2nd shift
Express Employment Professionals
Winchester, KY
Strives daily to meet Department and Company goals and objectives; improve (Kaizen) machine processes, support team leaders and members, and maintain a safe working environment for all.
Added 1 min ago
AF
Case Manager -Recovery Support Specialist Crisis Care Counselor -RSS (58465)
ASSOCIATION FOR INDIVIDUAL DEVELOPMENT
Aurora, IL
- $21.75 USD / hour
Provide case management follow up for clients to support linkage to services
Added 1 min ago
US
Database Administrator 2
University System of Georgia
GA
- $75,300 to $82,673 USD / year
…Collaborates with application developers, systems administrators, and support personnel to ensure effective use of database technologies, provide technical assistance related to data…
Added 1 min ago
Field Leader - Disaster Response Team Hurricane Isaias
Student Conservation Association, Inc
Florida, FL
…with agency partner and work collaboratively with agency on program logistics; Ensure successful and timely completion of disaster recovery projects; Assist SCA Program Coordinator in…
Added 1 min ago
Lockbox Processor
PNC
Itasca, IL
…business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management…
Added 1 min ago
Lead Teller
PNC
Cincinnati, OH
…business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management…

Closed listing

Percepta

Customer Experience Specialist

Melbourne, FL, United States

$18.34 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $18.34 USD / hour
Education: High school diploma
Experience: A minimum of 2 years of experience in customer service, call center, hospitality, or public relations, or sales
Posting language: English

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

This position is fully on-site in Melbourne, Florida At Percepta, we bring first-class service across each market we support. As a Customer Experience Specialist in Melbourne, FL, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based on understanding the customer’s needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues in a timely basis. In this role, the CXS is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty. During a Typical Day, You’ll

Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm, while guiding the customer from website to pre-buy experience. This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services
Act as a resource of all product knowledge and service support
Schedule activities as required for special events
Actively listen to the customer while controlling the interaction to lead the customer in a professional and efficient manner
Act as a liaison between customer, service support, and dealership by following up to ensure customer satisfaction
Be responsible for handling inbound customer calls regarding sales and service in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs
Be responsible for handling emails and chats
Exhibit strong follow up and organizational skills, in both verbal and written communication
Be responsible for resolving customer issues using all available resources, including Dealers (i.e. service personnel, subject matter experts (SMEs), leadership, and field service engineers).
Return all email and voice mail messages promptly and follow up with customers and dealers as committed
Be responsible for documenting customer inquiries and concerns
Use applicable customer satisfaction tools to resolve customer issues. Tools include financial assistance, service plans, payments, and maintenance plans
Participate in business-related marketing and sales projects
Meet specified goals as set forth by management
Provide feedback to management for the continued and improved performance of the department to foster positive results and growth
Work as a team player – assist other team members when in need of support What You Bring to the Role
High school diploma required; Associate or bachelor’s degree is a plus
A minimum of 2 years of experience in customer service, call center, hospitality, or public relations, or sales
Experience in a luxury field (hospitality or brand product) is a plus
Knowledge of the automotive industry is a plus
Strong verbal and written communication skills
Strong customer service, interpersonal, and relationship-building skills
Excellent English language (oral and written), with grammatical knowledge and etiquette
Typing skills (minimum of 30 words per minute) What You Can Expect
Starting pay rate of $18.34 per hour
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k)
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks) A Bit More About Your Role This position is a single point of contact for customers to address sales, product knowledge, service issues, dealer information, and to obtain resolutions. Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
Lead with humility – We listen first, lead with empathy, and stay grounded - so people and ideas have room to grow.
Service beyond self – We serve others - clients, customers, and teammates - with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one - celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

About employer

Report this job