Jobs in the United States

25+ jobs

Save this search

Added just now
Medical Laboratory Scientist II
University of Maryland Medical System
Chestertown, MD
Bachelor’s degree in Medical Technology, biology or related sciences or an Associate Degree in Medical Laboratory Technology or related field or completion of Military Laboratory Technician…
Added just now
Associate Instructor
University of Utah
Salt Lake City, UT
…required faculty orientation, training sessions, and professional development activities as assigned. Schedule may vary each semester based on enrollment, departmental needs, and course…
Added just now
Doctor's Technician
Stanton Optical
Tonawanda, NY
You have an associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.
Added just now
Doctor's Technician
Stanton Optical
Palm Beach Gardens, FL
You have an associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.
Added just now
GL
Supply Chain Product Lifecycle Project Manager, Therapeutic Dermatology
Galderma Laboratories, LP
United States
- $115,000 to $145,000 USD / year
The Associate Director, Omnichannel & Marketing Capabilities, is a senior product and capability leader who serves as the primary bridge between US commercial business needs and technology…
Added 1 min ago
AK
Psychiatric Technician (non-QMHA)
ALBERTINA KERR CENTERS
Portland, OR
- $19 USD / hour
Our Children's Psychiatric Crisis (Subacute) program offers short-time, safe, and secure residential placement for children and teens who are experiencing a mental health crisis. Services…
Added 1 min ago
Open Rank - Lecturer or Assistant/Associate Teaching Professor (Music)
North Carolina State University
Raleigh, NC
Serve as an associate director for the marching band and all athletic pep bands; supervise and coordinate a variety of instrumental activities; collaborate with the director of bands to…
Added 1 min ago
EN
Part-time Seasonal Store Associate - Arlington Nat'l Cemetery
Eastern National
Arlington, VA
- $18.5 USD / hour
- Part-time
Be a part of something remarkable as a part-time seasonal Store Associate at Arlington National Cemetery in Arlington, VA! Season runs until November. Pay rate is $18.50/hour.
Added 1 min ago
Director Quality Management
AmeriHealth Caritas Health Plan
Philadelphia, PA
Role Overview: The primary purpose of the job is to be responsible and accountable for the successful, ongoing development, refinement, implementation, measurement, ongoing quality…
Added 2 mins ago
S
Retail Sales Associate - Part Time
Sunnyside
Miami, FL
- Part-time
At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and…
Added 2 mins ago
People Services - Senior Manager
Jasper Engine Exchange, Inc.
Jasper, IN
…business priorities into workforce plans, policies, training & development, and measurable People Services initiatives while ensuring the Manager and team can execute daily responsibilities…
Added 2 mins ago
Assistant Director of Nursing RN
Regency, a Villa Center
Taylor, MI
Strategic plans or program development for improved outcomes to reduce unnecessary returns to acute care.
Added 2 mins ago
AT - Program Director - CDL
Ancora Education
Arlington, TX
Reporting to the Area Manager/Regional Program Director, the CDL Program Director is responsible for providing leadership for the CDL Program. The CDL Program Director provides subject…
Added 3 mins ago
Marketing Assistant
J.C. Hart
Fishers, IN
J.C. Hart Company is a family owned, highly respected multi-family real estate development, construction and property management organization. We are very proud of our one of a kind designs…
Added 3 mins ago
RC
Early Intervention Assistant
Richmond City Public Schools
Richmond, VA
- $34,606 to $53,221 USD / year
…Intervention Assistants will receive required professional development and training prior to conducting academic interventions using research based methodology in reading and/or math in…
Added 4 mins ago
Associate Director, Customer Enablement (Ophthalmology) - OptymEdge
Emmes Group
Rockville
Job Title: Associate Director, Customer Enablement (Ophthalmology)
Added 4 mins ago
Associate Director, Customer Success (Ophthalmology) - OptymEdge
Emmes Group
Rockville
Job Title: Associate Director, Customer Success (Ophthalmology)
Added 5 mins ago
HF
Adjunct Faculty Instructor - Medical Assistant & MIS Certificate Program
Henry Ford College (MI)
Dearborn, MI
- $56.04 USD / hour
Henry Ford College presents an opportunity for an Adjunct Faculty Instructor for the Medical Assistant and Medical Insurance Specialist Certificate Program.
Added 6 mins ago
Assistant Director for IT
Public Safety
Wake County, NC
…Management, Information Technology Infrastructure, Application Development, Geospatial Information Systems, Salesforce Administration, Fleet Management, Distribution, Contracting,…
Added 6 mins ago
Director of Operations - Prime Line
US Foods, Inc.
Fort Lauderdale, FL
Builds a high-performing leadership culture through talent development, succession planning, performance management, and leadership capability enhancement.
Added 6 mins ago
FI
Aide-Computer Lab
Frenship Independent School District
Wolfforth, TX
- $16.88 to $23.8 USD / hour
High school diploma or hold a General Educational Development (GED) certificate
Added 7 mins ago
Associate Director, Analytical Development
Mirum Pharmaceuticals
Foster City, CA
We are looking for an Associate Director of Analytical Development – Biologics who is organized, self-motivated, collaborative, detail-oriented, has a strong analytical background and…
Added 9 mins ago
AA
Supervisor Clinical Services-RN Primary Care
AHS Allina Health System
United States
- $46.42 to $64.22 USD / hour
Participates in the development and management of the clinical operations budget and capital requests.
Added 9 mins ago
AA
RN Primary Care
AHS Allina Health System
United States
- $40.08 to $54.93 USD / hour
Engages in self-evaluation of practice on a regular basis, identifying strengths and goals for professional development.
Added 9 mins ago
Packaging Supervisor
KLS Kenco Logistic Services, LLC
Chattanooga, TN
Ensure associate accountability in accordance with corporate standard operating procedures.

Percepta

Customer Experience Specialist

Melbourne, FL, United States

$18.34 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $18.34 USD / hour
Education: High school diploma
Experience: A minimum of 2 years of experience in customer service, call center, hospitality, or public relations, or sales
Posting language: English

Original job description

This position is fully on-site in Melbourne, Florida At Percepta, we bring first-class service across each market we support. As a Customer Experience Specialist in Melbourne, FL, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based on understanding the customer’s needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues in a timely basis. In this role, the CXS is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty. During a Typical Day, You’ll

Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm, while guiding the customer from website to pre-buy experience. This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services
Act as a resource of all product knowledge and service support
Schedule activities as required for special events
Actively listen to the customer while controlling the interaction to lead the customer in a professional and efficient manner
Act as a liaison between customer, service support, and dealership by following up to ensure customer satisfaction
Be responsible for handling inbound customer calls regarding sales and service in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs
Be responsible for handling emails and chats
Exhibit strong follow up and organizational skills, in both verbal and written communication
Be responsible for resolving customer issues using all available resources, including Dealers (i.e. service personnel, subject matter experts (SMEs), leadership, and field service engineers).
Return all email and voice mail messages promptly and follow up with customers and dealers as committed
Be responsible for documenting customer inquiries and concerns
Use applicable customer satisfaction tools to resolve customer issues. Tools include financial assistance, service plans, payments, and maintenance plans
Participate in business-related marketing and sales projects
Meet specified goals as set forth by management
Provide feedback to management for the continued and improved performance of the department to foster positive results and growth
Work as a team player – assist other team members when in need of support What You Bring to the Role
High school diploma required; Associate or bachelor’s degree is a plus
A minimum of 2 years of experience in customer service, call center, hospitality, or public relations, or sales
Experience in a luxury field (hospitality or brand product) is a plus
Knowledge of the automotive industry is a plus
Strong verbal and written communication skills
Strong customer service, interpersonal, and relationship-building skills
Excellent English language (oral and written), with grammatical knowledge and etiquette
Typing skills (minimum of 30 words per minute) What You Can Expect
Starting pay rate of $18.34 per hour
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k)
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks) A Bit More About Your Role This position is a single point of contact for customers to address sales, product knowledge, service issues, dealer information, and to obtain resolutions. Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
Lead with humility – We listen first, lead with empathy, and stay grounded - so people and ideas have room to grow.
Service beyond self – We serve others - clients, customers, and teammates - with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one - celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Apply About employer

Report this job