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Forklift Driver - Fox Valley
IP Global
Aurora, IL
- $23.31 USD / hour
…Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including…
Added just now
FG
Associate I, Production Operations
FIS Global
Columbus, OH
- $15 to $18 USD / hour
Professional and personal development resources
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Associate I, Fraud Prevention
FIS Global
Brown Deer, WI
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Production Associate - Level II- 3rd shift
Cummins Talent Acquisition
York, SC
We are looking for a talented Production Associate II to join our 3rd shift team specializing in Manufacturing for our CDBS (Cummins Drivetrain and Braking Systems) Facility in York, SC.
Added 1 min ago
HK
School-Age Childcare Program Director - After School
HEALTHY KIDS PROGRAMS
Shaftsbury, VT
- $19 to $21 USD / hour
This role is well suited for someone with experience in education, youth development, camps, recreation, childcare, or school-age programming who enjoys both leadership and direct work with…
Added 1 min ago
Quality Launch Supervisor 1
Lucid Motors
Phoenix, AZ · Coolidge, AZ
Ensure launch quality objectives and milestones are achieved throughout the vehicle development cycle.
Added 1 min ago
General Manager
Jushi
Pottsville, PA
High School diploma or General Education Development (GED) required
Added 1 min ago
VP
Neurology Account Manager - Denver, CO
Vanda Pharmaceutical
Denver, CO
- $40,123 USD / year
Vanda Pharmaceuticals (NASDAQ: VNDA) is a specialty pharmaceutical company focused on the development and commercialization of novel therapies to address high unmet medical needs and…
Added 1 min ago
GC
Proposal & Marketing Specialist
Geosyntec Consultant
Greenwood Village, CO
- $31,533 USD / year
Lead the development and formatting of proposal content, ensuring compliance, clarity, and strong alignment with client needs and win themes;
Added 1 min ago
RU
Manager - International Tax Business
RSM US LLP
Denver, CO
- $113,000 to $227,200 USD / year
…Expertise, People & Talent Management and Client Service/Business…
Added 1 min ago
PS
2026-27 Media Technology Assistant I-Rocky Mountain High School
Poudre School Distri
Fort Collins, CO
- $18.35 to $20.55 USD / hour
Assist the Media Specialist or a licensed educator with professional development on digital applications, and library or computer systems.
Added 1 min ago
RU
Assurance Manager - Broker Dealer/Capital Markets
RSM US LLP
Denver, CO
- $89,800 to $170,500 USD / year
Develop others within the Firm through facilitating levels based or industry training, advising on career development or participating in other Firm initiatives
Added 1 min ago
E
Global Director of Business Development - Microelectronics
Ecolab
Denver, CO
- $141,300 to $211,900 USD / year
Join Ecolab as the Global Director of Business Development - Microelectronics within our Microelectronics division, under the Global High Tech (GHT) segment.
Added 1 min ago
RU
Epic EHR Director of Delivery, Growth & Market Expansion
RSM US LLP
Denver, CO
- $134,000 to $269,000 USD / year
success selling Epic-related services, mentoring business development teams, and overseeing complex outsourced and co-sourced engagements with hospitals and health systems.
Added 1 min ago
CAD Specialist
Amro Fabricating Corporation
Horsham, PA
Karman Space & Defense is a leader in the rapid design, development, and production of critical, next-generation system solutions that align with the U.S. Department of War and its allies’…
Added 2 mins ago
Senior Assistant Deli Manager - $45 -$50K Salary + Qrtly Incentive & Benefits -Cosentino's- #319 15700 US HWY 169 Smithville, MO 64089
Cosentino's Food Stores
Smithville, MO
Provide training and development to deli staff, fostering a culture of teamwork and excellence.
Added 2 mins ago
GC
Sales Consultant
Greensboro Chrysler Dodge Jeep RAM
Greensboro, NC
- $60,000 to $150,000 USD / year
…customer experience. If you're an experienced Automotive Sales Associate, or an accomplished Sales professional looking to join a top-performing operation, it’s time to shift your career…
Added 2 mins ago
Warehouse Associate - Receiving
Dakota Supply Group
Fargo, ND
DSG is seeking a Receiving Warehouse Associate in our Fargo, ND location. In this full time, hourly position, work is typically performed between the hours of 6AM and 3PM, Monday through…
Added 3 mins ago
Tech II-Lab Processing - PX Central Processing
Mayo US
Phoenix, AZ
…send-out lab requisitions and billing, contributing to the development of standard operating procedures (SOPs), assisting with training new team members, assisting consultants with specimen…
Added 3 mins ago
TS
Youth Development Specialist- SPARK Academy
The Salvation Army Central Territory
St. Louis, MO
- $16 USD / hour
Associate degree with emphasis in youth development perfered. A minimum of two years’ experience in the youth development field.
Added 3 mins ago
Facilities Sr Coordinator
MultiCare Health System
Tacoma, WA
Associate degree in Facilities Management, Business Administration, Construction Management, or related field; equivalent combination of education and experience may be considered.
Added 3 mins ago
LU
Assistant Professor of Business-Strategic Management
Linfield University
McMinnville, OR
- $85,000 USD / year
…Salary Range: $85000.00 - $85000.00Salary/year, Assistant or Associate Professor of Strategic Management…
Added 3 mins ago
Staff Civil Designer - Oil, Gas & Chemical (Houston)
Burns & McDonnell
Houston, TX
The Staff Civil Designer will play a vital role in assisting with site civil design and land development for innovative projects within the Oil, Gas, & Chemicals division. This position…
Added 4 mins ago
WAREHOUSE ASSOCIATE
Culture Fresh Foods, Inc.
Naugatuck, CT
The Warehouse Associate is responsible for the day-to-day handling of incoming and outgoing goods, inventory control, and maintaining an organized, clean, and safe warehouse. This position…
Added 4 mins ago
Supervisor Provider and Member Service
PHH Peak Health Holdings
Remote, United States
…This role provides direct leadership, coaching, training, and development for telephonic service representatives while fostering a collaborative, member-focused culture. The Supervisor…

Closed listing

Percepta

Customer Experience Specialist

Melbourne, FL, United States

$18.34 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $18.34 USD / hour
Education: High school diploma
Experience: A minimum of 2 years of experience in customer service, call center, hospitality, or public relations, or sales
Posting language: English

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Original job description

Archived listing. The details below describe a past opening.

This position is fully on-site in Melbourne, Florida At Percepta, we bring first-class service across each market we support. As a Customer Experience Specialist in Melbourne, FL, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based on understanding the customer’s needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues in a timely basis. In this role, the CXS is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty. During a Typical Day, You’ll

Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm, while guiding the customer from website to pre-buy experience. This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services
Act as a resource of all product knowledge and service support
Schedule activities as required for special events
Actively listen to the customer while controlling the interaction to lead the customer in a professional and efficient manner
Act as a liaison between customer, service support, and dealership by following up to ensure customer satisfaction
Be responsible for handling inbound customer calls regarding sales and service in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs
Be responsible for handling emails and chats
Exhibit strong follow up and organizational skills, in both verbal and written communication
Be responsible for resolving customer issues using all available resources, including Dealers (i.e. service personnel, subject matter experts (SMEs), leadership, and field service engineers).
Return all email and voice mail messages promptly and follow up with customers and dealers as committed
Be responsible for documenting customer inquiries and concerns
Use applicable customer satisfaction tools to resolve customer issues. Tools include financial assistance, service plans, payments, and maintenance plans
Participate in business-related marketing and sales projects
Meet specified goals as set forth by management
Provide feedback to management for the continued and improved performance of the department to foster positive results and growth
Work as a team player – assist other team members when in need of support What You Bring to the Role
High school diploma required; Associate or bachelor’s degree is a plus
A minimum of 2 years of experience in customer service, call center, hospitality, or public relations, or sales
Experience in a luxury field (hospitality or brand product) is a plus
Knowledge of the automotive industry is a plus
Strong verbal and written communication skills
Strong customer service, interpersonal, and relationship-building skills
Excellent English language (oral and written), with grammatical knowledge and etiquette
Typing skills (minimum of 30 words per minute) What You Can Expect
Starting pay rate of $18.34 per hour
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k)
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks) A Bit More About Your Role This position is a single point of contact for customers to address sales, product knowledge, service issues, dealer information, and to obtain resolutions. Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
Lead with humility – We listen first, lead with empathy, and stay grounded - so people and ideas have room to grow.
Service beyond self – We serve others - clients, customers, and teammates - with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one - celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

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