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Patient Advocate Team Lead
Ayr Wellness
Hollywood, FL
…needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about…
Added just now
Regional Sales Manager
Metrie
Rocklin, CA, CA
As Regional Sales Manager, you will play a key role in growing Metrie’s manufactured housing business, primarily in California and across surrounding Western U.S. markets. You will draw on…
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Center Manager
The UPS Store
Lutz, FL
The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers…
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Material Program Manager
United States
Raytheon is seeking a Material Program Manager (MPM) to work within the Electro-Optical Infrared (EO/IR) Solutions Sub-Business Unit in the Raytheon Advanced Products & Solutions (APS)…
Added just now
Program Quality Lead
United States
Mission Systems Customer Quality is seeking an experienced professional Program Quality Lead (PQL) / Mission Assurance Lead (MAL) to implement and manage a Quality Assurance System and…
Added 1 min ago
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Austin 25 (Parmer/IH35) Produce - Overnight Perishables Rep - Part time
HEB
Austin, TX
- Part-time
…well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all…
Added 1 min ago
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Houston 48 (Kempwood/Gessner) Sanitation - Overnight Total Store Sanitation Spec - Part time
HEB
Houston, TX
- Part-time
…Properly uses chemicals and cleaning tools Uses H-E-B chemical program and correctly organizes / maintains stock in maintenance room Applies basic knowledge of product, product handling,…
Added 1 min ago
H
New Braunfels 01 (IH35/Walnut) Sanitation - Total Store Sanitation Rep - Part time
HEB
New Braunfels, TX
- Part-time
…from flower beds and yard around the Store Uses H-E-B chemical program and correctly organizes / maintains stock in maintenance room Empties and cleans trash receptacles throughout the…
Added 1 min ago
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Austin 26 (Parmer/Whitestone) Market - Perishables Rep - Part time
HEB
Cedar Park, TX
- Part-time
…well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all…
Added 1 min ago
EL
Retail Shift Leader
EZPawn Louisiana, Inc
United States
- $17 to $18 USD / hour
Follow the Career Path and train for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store
Added 1 min ago
EL
Retail Sales Associate
EZPawn Louisiana, Inc
United States
- $14 to $15 USD / hour
Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store
Added 1 min ago
Parts Driver
VANGUARD TRUCK CENTERS LLC
Clarksville, TN
Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.
Added 1 min ago
Assistant Store Manager
Feeders Pet Supply
Bowling Green, KY
Feeders Pet Supply is seeking an Assistant Store Manager to join our team. The Assistant Store Manager maintains accurate inventory and sales records and identifies loss areas. Ensures…
Added 2 mins ago
COMPLIANCE COORDINATOR
University Credit Union
Miami, FL
…Anti-Money Laundering (AML), Office of Foreign Asset Control (OFAC), Customer Identification Program (CIP), Fair and Accurate Credit Transactions Act (FACT ACT), USA PATRIOT ACT, and any…
Added 2 mins ago
Kabelin ACE SALES ASSOCIATE
HOUCHENS FOOD GROUP INC
Michigan City, IN
Handle special orders for all non-stock items. It always takes two associates to say “No.” Never tell a customer no without checking with a floor manager, assistant manager or store manager.
Added 2 mins ago
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Full Time - Merchandising Service Associate - Day
Lowes
Seekonk, MA
- $16 to $17.3 USD / hour
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 2 mins ago
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Full Time - Merchandising Service Associate - Day
Lowes
Rio Rancho, NM
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 2 mins ago
D
Restaurant Manager
Dukin
Milford, MA
- Up to $65,000 USD / year
Affordable College Degree Program through SNHU
Added 2 mins ago
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Assistant Manager
Dukin
Milford, MA
- $19 to $21 USD / hour
Affordable College Degree Program through SNHU
Added 2 mins ago
CE
Store Manager
Claires Essentials LLC
Smithfield, NC
- $20.75 to $22 USD / hour
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 2 mins ago
MC
Eligibility Specialist | Family Services
Motive Companies
Los Angeles, CA
- $22 to $25 USD / hour
Conduct client interviews to assess eligibility, verify documentation, and explain program requirements.
Added 3 mins ago
FJ
General Manager - Fowler Chevrolet - CO
Fowler Jeep of Boulder
Broomfield, CO
- $180,000 to $400,000 USD / year
Fowler Automotive is seeking an experienced results-focused, highly driven General Manager well qualified to lead our Chevrolet dealership in Broomfield, Colorado. The General Manager would…
Added 3 mins ago
eFlorist Technician
The Wonderful Company
Paragould, AR
This is a great , entry-level opportunity for anyone who wants a role that blends technical learning, customer interaction, and professional growth in a fast-paced but supportive…
Added 3 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Millenia Orlando, FL
…Salon Leader is responsible for delivering a high level of customer satisfaction, fostering a positive work environment, driving salon performance, and developing and coaching both…
Added 3 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Fort Myers, FL
…Salon Leader is responsible for delivering a high level of customer satisfaction, fostering a positive work environment, driving salon performance, and developing and coaching both…

Closed listing

Percepta

Benefits Program Manager

Dearborn, MI, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 5-8+ years of progressive experience in benefits administration, leave management, and wellbeing programs.
Posting language: English

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Original job description

Archived listing. The details below describe a past opening.

Benefits Program Manager At Percepta, we bring first-class service across each market we support. As a Benefits Program Manager working remotely, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Benefits Program Manager leads benefits projects, process improvements, vendor management, and program utilization and communications. Leverages data and employee feedback to identify trends and enhance program effectiveness. The Benefits Program Manager also supports global benefits initiatives, leave administration, and wellbeing strategies that promote employee engagement and organizational success. During a Typical Day, You’ll Benefits Process Improvement

Lead continuous improvement initiatives to streamline benefits and leave administration processes.
Assess current-state processes, identify inefficiencies, and implement scalable solutions that improve employee and administrative experiences.
Drive process standardization across geographies while maintaining local compliance requirements.
Develop and maintain process documentation, workflows, and standard operating procedures
Conduct root cause analysis and implement sustainable corrective actions for benefits administration issues.
Champion a culture of continuous improvement through best practices, benchmarking, employee feedback, and data-driven decision-making.

Benefits Projects Management

Lead benefits-related projects, including process transformation initiatives.
Develop project plans, manage timelines, coordinate stakeholders, and ensure successful execution of initiatives.
Partner with cross-functional teams to implement enhancements that improve operational efficiency and employee satisfaction.
Manage change management and communication activities associated with benefits projects.
Ensure projects are delivered on time, within scope, and aligned with business goals.

Benefits Administration

Manage the day-to-day administration of health, wellness, retirement, and voluntary benefit programs.
Evaluate and recommend enhancements to benefits offerings based on employee needs, market trends, and business objectives.
Ensure effective administration of benefit plans, policies, and employee communications.
Monitor compliance with federal, state, local, and international benefits regulations.

Leave of Absence Management

Oversee the administration of U.S. and global leave programs, including FMLA, ADA accommodations, and other statutory and company-sponsored leaves.
Establish and maintain leave policies, procedures, and governance standards.
Partner with third-party administrators and vendors to ensure timely and compliant leave administration.
Track leave metrics, identify trends, and develop recommendations to improve employee experience and operational effectiveness.

Wellbeing Programs:

Develop and manage wellbeing programs focused on physical, emotional, mental, and financial health, drive employee engagement and promote a culture of wellbeing.
Monitor participation, claims, and wellbeing metrics to identify emerging trends and opportunities for wellbeing program enhancements.
Coordinate wellness campaigns, educational resources, and awareness activities.
Partner with vendors to deliver innovative wellbeing solutions and resources.

What You Bring to the Role

Required Qualifications

Bachelor's degree in Human Resources, Business Administration, Finance, or related field.
5-8+ years of progressive experience in benefits administration, leave management, and wellbeing programs.
Demonstrated experience leading benefits projects and process improvement initiatives.
Strong knowledge of employee benefits programs, leave regulations, and compliance requirements.
Experience partnering with vendors and managing external service providers.
Strong analytical, problem-solving, and organizational skills.
Excellent communication and stakeholder management capabilities.

Preferred Qualifications

Experience supporting global benefits programs across multiple countries.
Experience designing and managing wellbeing programs.
CEBS, SHRM-CP or related certifications.

What You Can Expect

Competitive Salary with Incentives
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k)
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)

A Bit More About Your Role

Percepta provides the equipment for this position.

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded - so people and ideas have room to grow.
Service beyond self – We serve others - clients, customers, and teammates - with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one - celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold

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