Jobs in the United States

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Added 1 min ago
Commissioning Subject Matter Expert – Electrical
IREN
Remote, United States
…Commissioning Authority's test scripts are approved; be the technical escalation point for the campus commissioning teams; review Commissioning Authority deliverables and first-of-kind…
Added 1 min ago
Lead Backend Engineer
Wawa Inc. (210515330)
United States
Engage with Engineering team and other ITPS departments to establish appropriate security models for enhancements and changes as well as training downstream support personnel on technology…
Added 2 mins ago
NB
Sr. Commercial Manufacturing API Manager
Neurocrine Biosciences Inc.
United States
- $143,600 to $196,000 USD / year
…of the relationship with commercial CMOs and/ or CPOs. Leads technical discussions and technical review of manufacturing and/or packaging documentation. Develops and executes policies on…
Added 3 mins ago
CT
Switchgear Assembler - LV (1st Shift)
Crown Technical Systems, Llc
CA
- $18.59 to $25.1 USD / hour
Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage…
Added 3 mins ago
EPU Engineering Supervisor- Any SNC Site
Southern Company
Birmingham, AL · Waynesboro, GA · Baxley, GA · Dothan, AL
The Engineering Supervisor (EPU) reports to the Fleet Central Design EPU Manager for overall management and providing technical direction for design products associated with Extended Power…
Added 4 mins ago
Technical Director, Transportation Project Manager
WSP
South Jordan, UT
WSP is seeking a Technical Director, Transportation Project Manager to join our Salt Lake City Transportation Team. Be involved in projects with our Civil Engineering Team and be a part of…
Added 4 mins ago
Senior Manager, Analytics
Arena Club
Los Angeles, CA
Data Architecture Collaboration: Partner closely with Data Engineering to define requirements for core data models, ensuring downstream data structures support robust business analysis
Added 4 mins ago
R
Senior Manager, Customer Experience Strategy & Operations
Ramp
New York City, NY · San Fransisco, CA
- $147,000 to $215,000 USD / year
- Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on…
Added 5 mins ago
Mechanical Engineer II
Wabtec
Buffalo Grove, IL
As an engineer within Wabtec Bus Solutions, you will support the design and development focused on a mix of door systems, wheelchair lifts/ramps, windows, driver’s barriers, charging…
Added 7 mins ago
Senior Product Manager - Zero-Day Protection
Cloudflare
Austin, TX · NY
Discover and prioritize Enterprise operational needs with customers, Solutions Engineering, Support, and Engineering.
Added 7 mins ago
Senior Manager, Supply Chain Finance
Bloom Energy
San Jose, CA
Reporting to the Director of Supply Chain Finance, the Senior Manager will independently lead complex analyses and cross-functional workstreams, develop recommendations for leadership, and…
Added 10 mins ago
Engineering Manager, Streaming Infrastructure
Airbnb
United States
DMT is made up of four teams: Data Frameworks, Ingestion, Realtime Data Infrastructure, and Schema Management. We’re hiring an Engineering Manager to lead Schema Management.
Added 10 mins ago
Senior Software Engineer, Connectivity
Phaidra
Remote, United States
Collaborate with product, design, customer engineering, and other teams to identify technical blindspots, clarify ambiguity, and deliver iteratively.
Added 10 mins ago
Plant Manager
Chicago Tube And Iron Company
Romeoville, IL
Collaborate with Engineering, Quality, Sales, and other departments to support new products, customer requirements, and business growth.
Added 11 mins ago
Senior Project Manager
LTS Field Operations Ltd.
Pflugerville, TX
As the Senior Project Manager, you will be responsible for the smooth functioning of day-to-day operations to ensure that projects are completed on time and within budget. In this role, you…
Added 11 mins ago
Onsite Engineering Manager
Anterior
New York City, NY
As an Engineering Manager, you'll lead a team of around 10 engineers in our New York office. You'll be responsible for the people on your team - how they're hired, how they grow, and how…
Added 11 mins ago
Ship Modernization Logistics Analyst
Serco USA
Abbottstow, PA · Alexandria, VA · Arlington, VA · Ashland, VA · Chula Vista, CA · Crystal City, VA · Dahlgren, VA · Gettysburg, PA · Glen Allen, VA · Herndon, VA · New Oxford, PA · Newport News, VA · Norfolk, VA · NC · Orrtanna, PA · San Carlos, CA · San Diego, CA · Virginia Beach, VA · VA · Washington Navy Yard, DC · Washington, DC · Yorktown, VA
Provide support to the Major Program Manager and PAPM for System Integration, being responsible for integrating and planning the government and contractor furnished material necessary for…
Added 11 mins ago
JM
Environmental Manager
Johns Manville
United States
- $100,100 to $137,600 USD / year
· Provides accurate, cost effective and timely technical and regulatory compliance support to plant
Added 12 mins ago
Senior Manager, Data Engineering & AI
CVS Health
Irving, TX · Wellesley, MA
The Senior Manager, Data Engineering & AI is both a people leader and a technical leader who leads from the front. This person manages a team of data and software engineers (employees and…
Added 12 mins ago
Staff Plastics Engineer
Danaher
Chaska, MN
Establish, review, and maintain technical documentation including specifications, engineering drawings, validation protocols, technical reports, risk assessments, design history records,…
Added 13 mins ago
User Researcher
Roblox
San Mateo, CA
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences…
Added 13 mins ago
Senior Product Manager, Ops Tech
Flexport
Bellevue, WA · San Francisco, CA
We're looking for a Senior Product Manager to join Flexport's Ops Tech product team and own a critical part of how we empower internal operators and optimize global logistics execution.…
Added 13 mins ago
AC
Maintenance Mechanic
American Custom Meats, LLC
Tracy, CA
- $35 to $45 USD / hour
Read and interpret electrical schematics, blueprints, and technical manuals.
Added 13 mins ago
Plant Manager
Chicago Tube And Iron Company
Romeoville, IL
Collaborate with Engineering, Quality, Sales, and other departments to support new products, customer requirements, and business growth.
Added 13 mins ago
Technology Project Manager
Infosys
United States
⦁ Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities

Peraton

Problem Manager

Fort Huachuca, AZ, United States

Target Salary Range $80,000 - $128,000.

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Job details

Pay: Target Salary Range $80,000 - $128,000.
Apply by: Nov 3, 2027
Experience: 10 years experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Responsibilities

Position Summary

The Problem Manager is responsible for proactively identifying, analyzing, and resolving the underlying causes of incidents and service disruptions within the GCC enterprise environment. This role ensures long-term stability of IT services, drives root cause analysis (RCA), reduces recurring incidents, and promotes continuous improvement across service operations.

Key Responsibilities

Lead and coordinate the Problem Management process across the GCC enterprise.
Perform proactive and reactive problem identification, including analysis of incident trends and patterns.
Oversee and drive Root Cause Analysis (RCA) activities; ensure thorough documentation of findings and corrective actions.
Maintain the Problem Management Database (PMDB) and ensure all problems and known errors are accurately recorded.
Collaborate closely with Incident Managers, Service Owners, engineering teams, and other stakeholders to evaluate risks, prioritize problems, and implement preventive measures.
Develop and track Problem Records, Known Errors, and Workarounds to support faster incident resolution.
Facilitate Problem Review Boards or similar governance meetings; present updates, trends, and KPIs.
Monitor and report on Problem Management performance metrics, including mean time between failures (MTBF), recurring incidents, and root cause resolution timelines.
Ensure Problem Management processes align with ITIL, GCC policies, and Army enterprise service frameworks.
Recommend continuous improvement initiatives to enhance service reliability and operational resilience.

Qualifications

Required Qualifications

Active DoD Secret clearance
10 years experience
Strong understanding of ITIL v4, especially Problem, Incident, and Change Management processes.
Experience working in enterprise IT operations, preferably within a DoD or government environment.
Demonstrated capability conducting RCAs and analyzing complex technical problems.
Excellent communication, facilitation, and coordination abilities.
Ability to translate technical findings into clear, actionable recommendations.

Preferred Qualifications

ITIL v4 Foundation or higher certification.
Experience with Army or GCC-specific service delivery frameworks.
Familiarity with enterprise service management tools (e.g., ServiceNow, Remedy, or GCC equivalents).
Background in network operations, infrastructure, cybersecurity, or system engineering.

Core Competencies

Analytical thinking and problem-solving
Coordination and stakeholder management
Technical aptitude across enterprise IT systems
Documentation excellence
Continuous improvement mindset
Risk evaluation and mitigation

Target Salary Range $80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Benefits Statement

Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

Application Statements The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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