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Retail Service Specialist
O'Reilly Automotive Stores, Inc.
United States
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also…
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Assistant Store Manager
O'Reilly Auto Enterprises, LLC
United States
The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store…
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Retail Service Specialist
O'Reilly Auto Enterprises, LLC
United States
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also…
Added just now
Retail Service Specialist
O'Reilly Auto Enterprises, LLC
United States
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also…
Added just now
Retail Service Specialist
O'Reilly Auto Enterprises, LLC
United States
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also…
Added just now
Retail Service Specialist
O'Reilly Automotive Stores, Inc.
United States
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also…
Added just now
Education Program Coordinator, Program Analyst 1 (Wilsonville)
Department of Corrections
United States
…While coordinating communication, programming needs, and daily operations while collaborating with partners to identify new educational and vocational opportunities, pursue grant funding,…
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Safety Project Manager
Cupertino Electric, Inc.
San Jose, CA · Des Moines, IA
The Safety Project Manager supports the Safety Directors and the Corporate Safety Team in fostering and sustaining an Incident and Injury Free Culture (IIFC) while ensuring compliance with…
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Product Manager - Data Engine
Applied Intuition
Sunnyvale, CA
- $175,000 to $250,000 USD / year
…Trucks, Industrials, and Defense. We are hiring a Senior Product Manager to make it a coherent platform that technical teams can discover, adopt, and rely on - from bringing data into the…
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R
Resident Relations Specialist
RedPeak
Littleton, CO
- $24 USD / hour
Support the Multi-Site Manager with community initiatives, policy rollouts, and reporting, and serve as backup when the Property Manager is out, keeping daily operations moving and handling…
Added 1 min ago
CE
Part-Time Manager
Claires Essentials LLC
Hoover, AL
- $12 USD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 1 min ago
Revenue Cycle Learning Specialist
HOSP Ann & Robert H. Lurie Children's Hospital of Chicago
Chicago, IL
…Development program. Reporting to the Revenue Cycle Learning Manager, this role partners with Revenue Cycle leadership and cross-functional teams to ensure learning solutions are aligned to…
Added 1 min ago
MI
Associate Manufacturing Engineer
Moog Inc
Arvada, CO
- $75,000 to $90,000 USD / year
Complete any other tasks assigned by direct supervisor or Operations Manager.
Added 1 min ago
Sales Supervisor - Shoppes at Isla Verde
Warby Parker
Wellington, FL
● Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
Added 2 mins ago
Assistant Operations Manager
Bunge
Wichita, KS
The Assistant Operations Manager is responsible for providing various support functions for operational activities. This role will assist in the development and maintenance of the facility…
Added 2 mins ago
Warehouse OutBound Fulfillment Manager
Good Buy Gear Inc
Commercial Point, OH
The Outbound Fulfillment Manager at GoodBuy Gear is responsible for overseeing all day-to-day outbound operations, including picking, packing, and shipping. This position owns the…
Added 3 mins ago
Sales & Operations Advisor In Training
DriveTime Car Sales, LLC
4375 Atlanta Hwy Athens, GA
· Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
Added 3 mins ago
Project Manager, Faculty Lifecycle Initiatives - Office of the Vice Provost for Faculty
Carnegie Mellon University
Pittsburgh, PA
The Project Manager leads the planning and implementation of large, cross-functional initiatives to modernize faculty lifecycle administration and academic appointments. The work includes…
Added 3 mins ago
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Data Center Operations Production Specialist
Rackspace US, Inc.
United States
- $73,336 to $107,521.7 USD / year
Data Center Operations Team Lead (daily: direct manager)
Added 3 mins ago
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TOOL MAKER
SINCLAIR MANUFACTURING COMPANY LLC
Norton, MA
- $40 to $50 USD / hour
PacAero Norton is seeking an experienced and detail-oriented Tool Maker to support our manufacturing operations through the fabrication, maintenance, and repair of production tooling. This…
Added 3 mins ago
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Press / Tool Room Manager
SINCLAIR MANUFACTURING COMPANY LLC
Norton, MA
- $80,000 to $100,000 USD / year
PacAero Norton is seeking an experienced, hands-on Press/Tool Room Manager to oversee daily press and tool room operations while providing leadership and support to the production team.…
Added 3 mins ago
Retail Personal Banker Associate I
Fifth Third Bank, National Association
Charleston, SC
…on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates…
Added 3 mins ago
Financial Center Manager - West Nashville (TN South Region)
Fifth Third Bank, National Association
Nashville, TN
The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small…
Added 3 mins ago
Personal Banker Associate I - Louisville, KY
Fifth Third Bank, National Association
Louisville, KY
…on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates…
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Personal Banker Associate I-8 Mile and Livernois/Metro Detroit Forward Hire
Fifth Third Bank, National Association
Detroit, MI
…on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates…

Peraton

Problem Manager

Fort Huachuca, AZ, United States

Target Salary Range $80,000 - $128,000.

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Job details

Pay: Target Salary Range $80,000 - $128,000.
Apply by: Nov 3, 2027
Experience: 10 years experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Responsibilities

Position Summary

The Problem Manager is responsible for proactively identifying, analyzing, and resolving the underlying causes of incidents and service disruptions within the GCC enterprise environment. This role ensures long-term stability of IT services, drives root cause analysis (RCA), reduces recurring incidents, and promotes continuous improvement across service operations.

Key Responsibilities

Lead and coordinate the Problem Management process across the GCC enterprise.
Perform proactive and reactive problem identification, including analysis of incident trends and patterns.
Oversee and drive Root Cause Analysis (RCA) activities; ensure thorough documentation of findings and corrective actions.
Maintain the Problem Management Database (PMDB) and ensure all problems and known errors are accurately recorded.
Collaborate closely with Incident Managers, Service Owners, engineering teams, and other stakeholders to evaluate risks, prioritize problems, and implement preventive measures.
Develop and track Problem Records, Known Errors, and Workarounds to support faster incident resolution.
Facilitate Problem Review Boards or similar governance meetings; present updates, trends, and KPIs.
Monitor and report on Problem Management performance metrics, including mean time between failures (MTBF), recurring incidents, and root cause resolution timelines.
Ensure Problem Management processes align with ITIL, GCC policies, and Army enterprise service frameworks.
Recommend continuous improvement initiatives to enhance service reliability and operational resilience.

Qualifications

Required Qualifications

Active DoD Secret clearance
10 years experience
Strong understanding of ITIL v4, especially Problem, Incident, and Change Management processes.
Experience working in enterprise IT operations, preferably within a DoD or government environment.
Demonstrated capability conducting RCAs and analyzing complex technical problems.
Excellent communication, facilitation, and coordination abilities.
Ability to translate technical findings into clear, actionable recommendations.

Preferred Qualifications

ITIL v4 Foundation or higher certification.
Experience with Army or GCC-specific service delivery frameworks.
Familiarity with enterprise service management tools (e.g., ServiceNow, Remedy, or GCC equivalents).
Background in network operations, infrastructure, cybersecurity, or system engineering.

Core Competencies

Analytical thinking and problem-solving
Coordination and stakeholder management
Technical aptitude across enterprise IT systems
Documentation excellence
Continuous improvement mindset
Risk evaluation and mitigation

Target Salary Range $80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Benefits Statement

Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

Application Statements The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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