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Customer Service Representative | Order Processing & Customer Support | $19/hr

  • Woodridge, IL, United States

$19 to $20 USD / hour

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Job details

Pay
$19 to $20 USD / hour
Apply by
Posting language
English
Posted

Original job description

🌿 Customer Service Representative (CSR) Woodridge, IL 🌿 $19-$20/hr | Monday-Friday | 1st Shift Do you have strong attention to detail, customer service experience, and the ability to manage claims and order-related issues from start to finish? We're hiring a Customer Service Representative for a well-established company that serves the horticultural industry. This organization supplies products and solutions that help greenhouses, nurseries, garden centers, and professional growers succeed. If you enjoy helping customers, solving problems, and working in a fast-paced office environment, this could be a great fit. ⚠️ This is NOT a retail customer service position.

What You'll Do:

✅ Process customer orders accurately and efficiently✅ Respond to customer inquiries via phone and email✅ Review, research, and process customer claims✅ Investigate discrepancies and help resolve issues promptly✅ Ensure claim documentation is complete and accurate✅ Coordinate with internal departments to support customer needs✅ Maintain detailed records and data within company systems✅ Provide exceptional customer support while building positive relationships

What We're Looking For:

✔ Previous customer service, administrative, order entry, or office experience✔ Exceptional attention to detail and accuracy✔ Experience reviewing paperwork and managing claim processing is preferred✔ Strong communication and problem-solving abilities✔ Comfortable working with multiple computer systems and data entry✔ Ability to multitask and stay organized in a fast-paced environment✔ Stable work history with longevity at previous employers✔ Horticultural, greenhouse, nursery, landscaping, agricultural, or plant industry experience is a plus Why Join? 🌱 Professional office environment🌱 Consistent Monday-Friday schedule🌱 Opportunity to work within the growing horticulture industry🌱 Team-oriented culture🌱 Long-term career opportunity with room to grow Employment history and tenure will be reviewed as part of the hiring process. 📞 Interested? Contact Jennifer at 630-914-5965 for more information or apply today!

Apply Today! If you have experience with shipping & receiving, Reach Truck, EPJ, Cherry Picker, Stand-Up Forklift, or Turret Truck operations, we encourage you to apply today and start your next career opportunity with PeopleShare! 📦🚜📋

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.IND66

More about this job

Skills

  • Customer service
  • Attention to detail
  • Process customer orders
  • Research
  • Documentation
  • Communication skills
  • Problem solving
  • Data entry
  • Multitask

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