Operations Purchasing Liaison

Operations Purchasing Liaison Department: Operations Classification: Non-Exempt Reports to: Operations Manager Schedule: Monday – Friday, 7:00 AM – 4:00 PM (flexibility required) Location: Lancaster, PA SUMMARY The Operations Purchasing Liaison serves as the primary link between Operations, Purchasing, Accounts Payable, vendors, and warehouse teams. This position is responsible for completing the warehouse tasks related to vendors and shipment discrepancies and coordinating between the warehouse and other departments to ensure accurate processing of the receiving documentation.

RESPONSIBILITIES

• Coordinate Receiving activities between Operations, vendors, warehouses, and internal departments.
• Monitor Open transfers and open POs, working with vendors to find resolutions and closing accordingly.
• Research and resolve receiving discrepancies involving incoming shipments, by collaborating with the receiving team to identify the final resolution.
• Communicate with vendors regarding shortages, damages, returns, credits, and order corrections.
• Partner with Accounts Payable to resolve invoice discrepancies and payment issues, as it pertains to all activities within the receipt of an item.
• Maintain accurate receipts records and supporting documentation.
• Generate and distribute information for all inbound freight for all branches, coordinating delivery with the branch as necessary.
• Work with Operations and Warehouse teams to investigate receiving issues, including UOM clarifications, GTINs and other actions to ensure a complete receiving process and determine corrective actions.
• Coordinate product returns and vendor credits as needed.
• Support inventory accuracy through reporting, audits, and reconciliation activities.
• Respond to internal inquiries regarding receipts status, product availability, and delivery expectations.
• Participate in proactive team efforts to achieve departmental and company goals.
• Maintain organized electronic and physical receiving records; assist in audits, compliance accuracy and support investigations.
• Follow company safety policies and procedures.
• Performs other duties as requested by the Operations Manager or President of the Company.

QUALIFICATIONS

• High school diploma or GED required, Associate degree in Business, Supply Chain, Logistics, or related field preferred.
• Minimum of two years of purchasing, inventory control, customer service, warehouse operations, or related experience preferred.
• Strong organizational and time management skills.
• Ability to read and interpret purchase orders, invoices, and company procedures.
• Ability to accomplish simple math (addition, subtraction, multiplication, and division).
• Strong analytical and critical thinking skills.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Operate a computer and other office equipment for extended periods of time.
• Move about inside office and warehouse environments to access inventory, records, equipment, and personnel.
• Occasional standing, walking, bending, and reaching.
• May occasionally be required to lift and move boxes or materials up to 25 lbs.
• Ability to observe details at close range.
• Ability to communicate effectively with employees, vendors, and customers.
• While performing the duties of this job, the Associate must be able to tolerate changes in temperature and/or humidity and exposure to dust/fumes/gases when entering warehouse areas.

DISCLAIMER Associates of Penn Veterinary Supply must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Penn Veterinary Supply retains the right to change or assign other duties to this position, as necessary.