Jobs in the United States

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Added 1 min ago
TC
Testing & Commission Tech I
TRC Companies, Inc.
Atlanta, GA
- $23 to $39.9 USD / hour
…performance and invest in their careers through training and the development of new skills and…
Added 2 mins ago
Junior Acquisition Information Protection Manager
Astrion
Eglin Air Force Base, FL
Must have a current Secret clearance and be ability to obtain and maintain a Top Secret Clearance
Added 3 mins ago
Integrated Participant Solutions Analytics Intern
Ascension Health
Saint Louis, MO
+ Schedule: Day Shift | Full-time | Temporary
Added 4 mins ago
LU
Pre-K Substitute Teacher Spring 2027
Linfield University
McMinnville, OR
- $21.5 USD / hour
Child Development Associate (CDA) credential and at least one year experience in an early childhood program, or an equivalent combination of experience and education demonstrating…
Added 6 mins ago
Certified Medical Assistant Internal Medicine
Ascension
Pensacola, FL
Schedule: Day shift | Full-time · High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
Added 6 mins ago
Patient Attendant
Ascension
Murfreesboro, TN
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
Added 6 mins ago
Patient Service Representative Clinic
Ascension
Nashville, TN
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
Added 6 mins ago
Patient Care Technician Pre Op
Ascension
Austin, TX
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
Added 6 mins ago
Patient Care Technician Labor and Delivery
Ascension
Austin, TX
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
Added 6 mins ago
Oncology Data Specialist
Ascension
Saint Louis, MO
OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required
Added 6 mins ago
Registered Nurse Family Medicine
Ascension
Wichita, KS
Schedule: Day Shift l Full time · High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
Added 6 mins ago
Patient Care Technician Telemetry
Ascension
Wichita, KS
Schedule: Night Shift l Full-time · High School Diploma or GED or an active CNA Certification required
Added 6 mins ago
Assistant Medical
Ascension
Wichita, KS
Schedule: Day Shift l Full time #NextGenHealthcare · High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
Added 6 mins ago
Patient Care Technician Telemetry
Ascension
Wichita, KS
Schedule: Day Shift | Full-time · High School Diploma or GED or an active CNA Certification required
Added 6 mins ago
Patient Access Representative
Ascension
Wichita, KS
Schedule: Day Shift l Full time #NextGenHealthcare · High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
Added 7 mins ago
J
Senior Attorney - Urban Wildlands
Jobgether
Remote, United States
- $95,000 to $140,000 USD / year
…wildlife, and communities from the impacts of unsustainable development. As Senior Attorney, you will develop and lead strategic litigation, administrative advocacy, and environmental…
Added 11 mins ago
TL
Experienced Preschool Infant Teacher
The Learning Experience - Manvel, TX
Manvel, TX
- $15 to $19 USD / hour
Opportunities for Growth: We offer ongoing childcare training and professional development, tuition reimbursement, and leadership pathways to help you meet your goals as an educator.
Added 11 mins ago
XT
Warehouse Associate - Grand Canyon South Rim
Xanterra Travel Collection
GRAND CANYON, AZ
- $17.2 USD / hour
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)
Added 21 mins ago
PO
Sales Floor Supervisor - Four Seasons Town Ct
Penney OpCo LLC
Greensboro, NC
- $19 to $23.75 USD / hour
…leading and engaging associates. Responsible for the Specialty associate training and care/protection plans. Manages the SET processes by planned floor moves and graphics as well as…
Added 22 mins ago
GP
Calibration Engineer
GE Precision Healthcare LLC
Remote, United States
- $69,040 to $103,560 USD / year
Must have and maintain a valid Driver’s License
Added 22 mins ago
Calibration Engineer
GE Precision Healthcare LLC
Remote, United States
Must have and maintain a valid Driver’s License
Added 22 mins ago
Biomedical Equipment Technician 1
GE Precision Healthcare LLC
Remote, United States
Associate’s or bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal…
Added 22 mins ago
GP
Biomedical Equipment Technician 1
GE Precision Healthcare LLC
Remote, United States
- $66,560 to $99,840 USD / year
Associate’s or bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal…
Added 24 mins ago
ENT Medical Assistant
Yale New Haven Health
Greenwich, CT
…(CNA), emergency medical technician (EMT), ambulatory care associate (ACA), patient care associate/technician (PCA/PCT), paramedic, or phlebotomist required. New graduates from an…
Added 29 mins ago
Campus Executive Chef
Compass Group, North America
KENOSHA, WI
…culture of culinary excellence, innovation, food safety, and team…

Penney OpCo LLC

Customer Experience Supervisor I - Hampshire Mall

Hadley, MA, United States

$22 to $27.5 USD / hour

Apply on jobs.jcp.com About employer

Applications open in a new tab.

Job details

Pay: $22 to $27.5 USD / hour
Apply by: Nov 6, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

General Description:

As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies

Primary Responsibilities:

Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs.
Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Regularly observes and ensures associates consistently follow and implement checkout experience processes. Monitors associate efficiency by utilizing Point of Sale productivity metrics.
Line Management and Checkout Standards - Proactively shifts resources to checkouts based on observed fluctuations in store traffic. Reduces wait times during peak traffic periods by utilizing Mobile Point of Sale, Satellite Registers and Expeditor stations. Partners appropriately to stock all Impulse futures and to identify checkout supply needs.
Human Resources / People Management - Creates and monitors the store's open requisitions and routes qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates new hire orientations and training and administers ongoing associate training. Partners with the Sales Floor Supervisor and General Manager on training compliance. Reviews schedules and makes productive edits to further optimize resources.
Performance Standards - Supportive of company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP (Credit) program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies:

To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow. Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action. Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach. Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others. Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.

Pay Range

USD $22.00/Hr -USD $27.50/Hr.

Apply on jobs.jcp.com About employer

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Jobs in the United States