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Added 2 mins ago
GARAGE - Seasonal Sales Associate - The Empire Mall
Groupe Dynamite, Inc Garage
Sioux Fall, SD
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 2 mins ago
UO
Postdoctoral Research Associate: Climate and Power Systems Project
University of Virginia
Charlottesville, VA
- $70,700 USD / year
Once selected, the Postdoctoral Research Associate will join a cohort of other Climate Fellows Program postdocs at UVA and will receive professional training, technical support, and…
Added 2 mins ago
Executive Director of Strategic Communications
University of Virginia
Charlottesville, VA
Advise EVP-COO Office leadership on the communications and public relations implications of potential policy and program decisions.
Added 3 mins ago
AC
Client Service Coordinator - 000374
A Caring Doctor, P.C.
Banfield Issaquah, WA
- $18.23 to $23.29 USD / hour
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 3 mins ago
AC
Veterinary Assistant
A Caring Doctor, P.C.
Banfield Issaquah, WA
- $18.95 to $26.44 USD / hour
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 3 mins ago
Customer service
Dollar Tree
San Antonio, TX
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
Added 3 mins ago
Customer sevice
Dollar Tree
San Antonio, TX
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
Added 3 mins ago
Customer Service Associate
Dollar Tree
Royston, GA
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
Added 4 mins ago
Associate Director, AI UX Designer
Vertex Pharmaceuticals Inc (US)
Boston, MA
The Associate Director, AI UX Design is responsible for user discovery and end-to-end experience design for AI-enabled products supporting Commercial, Medical Affairs, and External Affairs…
Added 4 mins ago
Senior Analyst/Programmer
Mayo US
Rochester, MN
Bachelor's degree and 3 years' experience, including 1 year demonstrated technical experience; Or, associate's degree and 7 years' experience, including 1 year demonstrated technical…
Added 5 mins ago
Warehouse and Dock Loading Associate
QXO
Lake Mary, FL
As a Warehouse and Dock Loading Associate at QXO, you’ll support daily warehouse and yard operations by safely handling, organizing, and preparing building materials for customers and…
Added 5 mins ago
Q
Yard Associate
QXO
Freeland, WA
- $20 to $21 USD / hour
The Yard Associate plays an important role in supporting the daily operations of the Freeland branch. This entry-level position is responsible for assisting with the handling and…
Added 5 mins ago
Q
Non CDL Driver
QXO
Banner Elk, NC
- $20 USD / hour
Notify Purchasing, Sales, and the Lead Warehouse Associate of unfilled orders or low inventory levels
Added 5 mins ago
Store Crew
7-Eleven
Chickamauga, GA
Excellence in cash handling, fuel transactions, and promoting our rewards loyalty program.
Added 5 mins ago
ZT
Supervisor, Operations
Zebra Technologies
Flowery Branch, GA
- $76,640 to $114,960 USD / year
Associate’s degree in a related field or equivalent supervisory experience in a related MFG industry.
Added 5 mins ago
SC
1793 - Tier II Operations Manager
SOLUTE Careers
Perry, GA
- $120,000 to $140,000 USD / year
9+ years of experience (if candidate possesses an Associate’s degree or qualifying major technical certification).
Added 5 mins ago
Store Manager
Extra Space Storage
Commerce, GA
EXTRAHealthy Wellness Program with rewards towards your medical premium .
Added 5 mins ago
District 7 - Mgr, 1 Transportation Specialist - TRM030 - District Utilities Manager (PG: P) - Atlanta, GA
State of Georgia
Dekalb, GA
…policies. Administers the Subsurface Utility Engineering (SUE) Program and the District's Vegetation Management…
Added 5 mins ago
Sr. Maintenance Technician
CBRE
Union City, GA
Associate’s or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field.
Added 5 mins ago
Maintenance Technician
CBRE
Martinez, GA
Associate’s or higher degree from a vocational school or college with a focus in the mechanical or electrical field.
Added 5 mins ago
Personal Banker Mirror Lake
Wells Fargo
VILLA RICA, GA
Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch Network. In this frontline role, you will build relationships with customers by supporting everyday…
Added 5 mins ago
AU
Security Officer - Hospital - Flex Officer
Allied Universal
Vidalia, GA
- $17.5 USD / hour
Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service
Added 5 mins ago
Relationship Banker II - Austell Branch
Regions Bank
Austell, GA
Added 5 mins ago
W
Auto Care Center Technician
Walmart
FAYETTEVILLE, GA
- $18 to $31 USD / hour
…is a rewarding place to work with opportunities for advanced associate training, business development, and application of…
Added 5 mins ago
Patient Scheduler Coordinator
Ascension Health
Brunswick, GA
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Penney OpCo LLC

Customer Experience Supervisor I - Centennial Commons

Memphis, TN, United States

$19 to $23.75 USD / hour

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Job details

Pay: $19 to $23.75 USD / hour
Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

General Description:

As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies

Primary Responsibilities:

Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs.
Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Regularly observes and ensures associates consistently follow and implement checkout experience processes. Monitors associate efficiency by utilizing Point of Sale productivity metrics.
Line Management and Checkout Standards - Proactively shifts resources to checkouts based on observed fluctuations in store traffic. Reduces wait times during peak traffic periods by utilizing Mobile Point of Sale, Satellite Registers and Expeditor stations. Partners appropriately to stock all Impulse futures and to identify checkout supply needs.
Human Resources / People Management - Creates and monitors the store's open requisitions and routes qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates new hire orientations and training and administers ongoing associate training. Partners with the Sales Floor Supervisor and General Manager on training compliance. Reviews schedules and makes productive edits to further optimize resources.
Performance Standards - Supportive of company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP (Credit) program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies:

To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow. Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action. Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach. Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others. Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.

Pay Range

USD $19.00/Hr -USD $23.75/Hr.

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