Front Desk Coordinator - Full Time - Primary Care

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Penn Medicine Doylestown is hiring for a Front Desk Coordinator to join our busy Primary Care office located in Doylestown, PA.

The schedule for this position is: Monday/Tuesday/Thursday 9:30 am – 6:00 pm, Wednesday 11:00 am – 7:30 pm and Friday 8:00 am – 4:30 pm

Summary:

• Responsible for greeting, scheduling and checking in patients. Provides clerical support to ensure smooth office operations.

Responsibilities:

· Schedule patients following appointment scheduling criteria Allow appropriate time intervals between patients Direct new patients to arrive 15 minutes early to complete applicable paperwork

· Direct patients to obtain studies and/or medical records to bring to their appointment

· Act as a resource to patients to obtain medical records

· If applicable, process referrals or direct patients to obtain referrals from their insurance carrier prior to office visit

· Greet patients at the front desk

· Scan insurance card(s) and photo ID into ECW

· Verify insurance is active

· Collect applicable co-pays

· Direct patients to complete paperwork and check for completion

· Retrieve referrals from Navinet, if applicable.

· Obtains pre-certifications for any testing ordered by physicians

· Troubleshoot problems with computers, fax machines, and printers.

· Send medical records requests to appropriate party

Education or Equivalent Experience:

• H.S. Diploma/GED (Required)
• Medical office experience preferred

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 333716