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(USA) Optical Manager, Non-Certified – Sam’s Club
Sam's Club
PORTAGE, MI
- $27.5 to $39.5 USD / hour
…relationships. Represents the optical department in both community programs and internal business initiatives that support organizational…
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Area Manager - Maintenance (Fashion, Import, Print Solutions, Regional, Returns, Sam's, Wm.Com)
Walmart
WESTAMPTON, NJ
- $88,000 to $132,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
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Area Manager Asset Protection - All DC/FC
Walmart
WESTAMPTON, NJ
- $72,050 to $108,000 USD / year
…activities of instructors or learning facilitator in training programs Manages systematic approaches to solicit feedback from training participants Utilizes the organizations training…
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Technician, Facility Services, HVAC-Refrigeration
Walmart
ABILENE, TX
- $29 to $58 USD / hour
…commercial and industrial systems. Implements preventive maintenance programs to extend equipment life and minimize downtimes. Maintains and repairs rack systems, walk-ins, reach-ins, and…
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Area Manager - Floor (Grocery)- Automation
Walmart
WINTER HAVEN, FL
- $65,500 to $98,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
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(USA) Area Manager - Floor (Grocery) - Automation and Floor
Walmart
PILESGROVE, NJ
- $65,500 to $98,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added just now
SC
Team Manager Developmental
Sam's Club
ALBUQUERQUE, NM
- $70,000 to $95,000 USD / year
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added just now
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(USA) Technician, Facility Services, HVAC-Refrigeration
Walmart
DALLAS, OR
- $29 to $58 USD / hour
…commercial and industrial systems. Implements preventive maintenance programs to extend equipment life and minimize downtimes. Maintains and repairs rack systems, walk-ins, reach-ins, and…
Added 1 min ago
W
(USA) Store Manager - Supercenter
Walmart
DURHAM, NC
- $110,000 to $170,000 USD / year
…deficiencies and providing direction and guidance on executing company programs and strategic…
Added 1 min ago
W
(USA) Certified Vision Center Manager - ABO
Walmart
ALBANY, OR
- $28 to $41 USD / hour
…relationships. Represents the optical department in both community programs and internal business initiatives that support organizational…
Added 1 min ago
W
(USA) Vision Center Manager
Walmart
DESLOGE, MO
- $24.5 to $37.5 USD / hour
…relationships. Represents the optical department in both community programs and internal business initiatives that support organizational…
Added 1 min ago
W
(USA) Operations Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com, Hmsc)
Walmart
BROOKHAVEN, MS
- $84,000 to $126,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 min ago
W
(USA) Pharmacy Manager, Store # 03620
Walmart
RIVERTON, UT
- $112,000 to $197,000 USD / year
…orders administering immunizations and administering other programs developed by Walmart in compliance with Board of Pharmacy…
Added 1 min ago
W
(USA) Operations Manager
Walmart
TAMPA, FL
- $65,000 to $100,000 USD / year
Initiates directs and participates in community outreach programs by encouraging and supporting associates and managers in serving as goodmembers of the community establishing and…
Added 1 min ago
SC
(USA) Optical Manager, Certified (ABO) – Sam’s Club 7676 Amarillo
Sam's Club
AMARILLO, TX
- $27 to $39 USD / hour
…relationships. Represents the optical department in both community programs and internal business initiatives that support organizational…
Added 1 min ago
W
(USA) Store Manager - Supercenter
Walmart
HAZLE TOWNSHIP, PA
- $110,000 to $170,000 USD / year
…deficiencies and providing direction and guidance on executing company programs and strategic…
Added 1 min ago
W
Area Manager - Floor PHL1
Walmart
BETHLEHEM, PA
- $65,500 to $98,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 min ago
W
(USA) Pharmacy Manager, Store # 07146
Walmart
KINGS MOUNTAIN, NC
- $112,000 to $197,000 USD / year
Are you passionate about patient care and community outreach? Do you understand pharmacy operations and leading people? Join Walmart as a Pharmacy Manager and lead our team of pharmacists…
Added 1 min ago
SC
Team Manager Developmental
Sam's Club
HARKER HEIGHTS, TX
- $70,000 to $95,000 USD / year
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 2 mins ago
W
(USA) Licensed Vision Center Manager - Dual
Walmart
MASON, OH
- $32.5 to $45.5 USD / hour
…relationships. Represents the optical department in both community programs and internal business initiatives that support organizational…
Added 2 mins ago
W
(USA) Area Manager Asset Protection - All DC/FC
Walmart
LOS LUNAS, NM
- $65,500 to $98,000 USD / year
…activities of instructors or learning facilitator in training programs Manages systematic approaches to solicit feedback from training participants Utilizes the organizations training…
Added 2 mins ago
W
(USA) Operations Manager - Floor (Grocery) Floor Operations Mgr
Walmart
BELVIDERE, IL
- $84,000 to $126,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 2 mins ago
W
(USA) Operations Manager - Floor (Grocery) Floor Operations Mgr
Walmart
BELVIDERE, IL
- $84,000 to $126,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 2 mins ago
W
Vision Center Manager
Walmart
OKLAHOMA CITY, OK
- $23.5 to $36.5 USD / hour
…relationships. Represents the optical department in both community programs and internal business initiatives that support organizational…
Added 2 mins ago
W
(USA) Pharmacy Manager
Walmart
WATERLOO, IL
- $112,000 to $197,000 USD / year
Are you passionate about patient care and community outreach? Do you understand pharmacy operations and leading people? Join Walmart as a Pharmacy Manager and lead our team of pharmacists…

Penn Mar 2021

Residential Supervisor

Parkton, MD, United States
Manchester, MD, United States
Westminster, MD, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

**Locations: Parkton, MD & Manchester, MD & Westminster, MD**

The Residential Supervisor works directly with people with Intellectual Disabilities in a variety of settings, including but not limited to their homes, the community, and through remote supports. This position directly supervises all Direct Support Professionals (DSPs) within a specific location. Duties include engaging people in meaningful activities related to their personal goals, supporting them to connect with people in places of interest in their communities, providing support with assistive technology, communication, skill building, discovery activities, maintaining health and safety, and/or personal care needs. This position is fully responsible for the scheduling of team members, completion of all required documentation, medical oversight, and on-call responsibilities, which may require scheduling flexibility.

We Provide:

Paid vacation days and holiday pay
Employee referral bonus program
Extensive paid training, as well as continual opportunities for further job-related education and career advancement (including our Career Ladders program)
Tuition reimbursement
Supportive leadership team who wants to help YOU succeed
Medical, dental, vision, short- and long-term disability
403b retirement plan

Education/Experience:

MINIMUM 2 years of experience in direct support/working with the IDD population.
MINIMUM 2 years of experience supervising a team of more than 2 people.
Must be at least 18 years old.
High school diploma or equivalent required, Associate's or Bachelor's degree (in Human Services or related field) preferred.
Valid Driver's License with at least 2 years of driving experience and a clean driving record.

Required Skills/Abilities:

Professional verbal and written communication skills (i.e., discussions during team meetings, regularly reading and responding to emails)
Proficient with interpersonal and relationship building skills, and able to maintain effective relationships with other team members, supervisor, and others in the organization.
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Positive role-model for others and able to work on a team.
Commitment to creating a respectful and collaborative environment.
Flexible in changing environments
Ability to prioritize tasks.
Ability to function well in a high-paced and at times stressful environment.
Experience in or willingness to learn a variety of software applications is required including documentation software and other case management software.

Supervisory Duties/Responsibilities:

Partner with the Program Manager to hire, train, onboard, provide oversight and feedback to DSPs in the execution of their duties.
Complete 90 day and annual performance reviews for DSP’s and foster a culture of accountability within the program.
Ensure DSP’s maintain required certifications and mandatory trainings.
Follow all incident reporting based on state requirements in a timely manner to supervisor with descriptive and detailed documentation.
Demonstrate an understanding and commitment to Penn-Mar’s Leadership Philosophy, which includes weekly 1:1 meetings with direct reports.
Be knowledgeable about current policies and procedures and ensure team members are adhering to policies and procedures.
Maintain professional relationships with all stakeholders, including the families of those supported.
Ensure all required shifts are covered by qualified and trained team members.
Monitor, review and approve direct reports timesheets and PTO within required timeframes.
Maintain confidential information and exercise discretion when necessary.
Work within program budget
Participate in self-development activities or training.
Schedule and lead department team meetings
Attend and actively participate in Residential Supervisor meetings or other required meetings and communicate information with team members as appropriate.
Actively participate in all licensing reviews
Create and demonstrate a culture of appreciation within teams.
Ensure all team member injuries are immediately documented and reported to the appropriate HR representative.
Review monthly site assessments completed by Managers and complete and implement plans of correction.
Ensure all required documentation is completed correctly, thoroughly, and on time.
Ensure homes and vehicles are well maintained, and request assistance from other support departments if needed.
Ensure accurate documentation of service delivery for billing purposes.

Practice a Person-Centered Approach

Support people to identify and live out their goals and dreams
Foster the informed decision-making process, through education, experience, and exposure and provide active supports
Support people by using the information gathered from the Personal Outcome Measures (POMS) survey throughout all areas of their life
Encourage people to advocate for themselves and participate in self-advocacy groups when desired
Support people to have healthy relationships with others (friends, family, support staff, non-paid natural supports, community members)
Connecting with community resources to enhance supports and relationships.

Compliance

Attend annual or revised PCP/ISP meetings, completing all necessary paperwork prior to the meeting (i.e., Assessments, POM’s, Assistive Technology review) and ensuring all team members understand and implement the PCP/ISP as outlined.
Remain up to date and ensure all team members are trained on the changes to an individual’s PCP/ISP
Follow and implement current individual specific protocols, nursing plans, behavioral plans, and other individual specific information pertaining to someone’s support needs.
Demonstrate and maintain compliance with all applicable regulations for required program/state.
Ensure all mandatory trainings are completed in the required timeframe
Accurate completion of daily service notes, daily attendance, and other required documentation

Direct Support Responsibilities:

Provide required supervision and support in all environments as outlined in each person’s PCP/ISP
Creatively assist individuals in finding recipes, grocery shopping, and meal preparation within dietary recommendations. The level of assistance needed will depend on the needs of the individual you are supporting.
Assist/encourage people in the cleanliness of their home and/or other environments. The level of assistance needed will depend on the needs of the individual you are supporting.
Safely transport people using a company vehicle or a reliable personal vehicle if required.
Provide personal care supports as needed (hygiene, toileting, eating etc.)
Provide accurate and detailed information that pertains to the individuals' goals for the supports provided.
Become medication administration certified specific to the state in which you work, administering medications as trained and maintain medication administration certification.
Ensure all medication orders are received, documented, and reordered per doctor’s recommendation.
Ensure medical and other appointments occur within required intervals and all follow-up recommendations occur. Residential Supervisors are to ensure all recommendations, changes, are communicated and implemented with appropriate members of the team.
Teach/role model life skills.
Identify and appropriately implement Penn-Mar trained ideologies and practices for crisis de-escalation.
Engage with people in creating opportunities and creative learning environments.
Responsible for financial management requirements of individuals and organizational funds based on each programs policy and expectations.
From time to time, Residential Supervisors may be required to work in other programs or locations for a period of time as business needs dictate or perform other duties as assigned.

Physical Requirements:

The physical demands described herein are representative of those that must be met by a team member to successfully perform essential functions. The level and duration of physical exertion may vary in the performance of this job.
While performing essential functions and duties the team member will typically remain in a stationary position (stand or sit), walk (move or traverse), drive/operate motor vehicles, grasp, handle or feel objects, talk, hear, see, and reach with hands and arms. The team member will regularly be required to position self (to) move, including ascending and descending stairs, stooping, kneeling, bending, crouching, pushing, pulling, and twisting.
Lift and carry or otherwise move items 20/50 pounds regularly/occasionally.
Must be able to transfer or assist in transferring individuals.
Must have visual acuity adequate to perform essential functions. (i.e.-operate motor vehicles and detect dangers or risks) • Must be able to read, write, and speak English to communicate with individuals and other team members.

Work Conditions:

Work environment involves some exposure physical risks, which require following basic safety precautions.
Work environment involves exposure to bodily fluids and other conditions common to an IDD support environment.
Work may involve moderate exposure to unusual elements, such as behaviors, unpleasant odors, and/or loud noises.

Residential Supervisor Compensation*:

Starting hourly rate is determined by position hourly rate band.

Our budgeted hourly bands are as follows*:

Residential Supervisor Band 1 - $23.16 per hour
Residential Supervisor Band 2- $23.66 per hour

*The above hourly bands are a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role offered, the work location, and business considerations.

Penn-Mar is an Equal Opportunity Employer and is committed to diversity and inclusion.

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More about this job

Skills

Communication skills
Health and safety
Personal care
Scheduling
Documentation
Valid driver's licence
Driving
Relationship building
Organizational skills
Attention to detail
Problem solving
Prioritization
Case management
Reporting
Leadership
Circulate information
Decision making
Guide staff
Regulatory compliance
Paramedic
Medication administration
Financial management
Interact verbally in English

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