Jobs in the United States

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UO
A.I Center Admin Coordinator
University of South Carolina
SC
- $23 USD / hour
The successful candidate must be able to learn and apply university policies and procedures and possess a basic understanding of project management principles.
Added just now
Administrative Assistant
University of South Carolina
SC
…in a range of administrative functions, including inventory management, to support efficient departmental operations. Serving as the initial point of contact for the Facilities Department,…
Added just now
CC
Director of Finance & Controller
Corning Community College (NY)
Corning, NY
- $68,344 to $80,000 USD / year
Direct the day-to-day cash management and treasury operations of the College, including monitoring cash balances, coordinating banking activities, managing cash transfers, and ensuring…
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General Superintendent
Harper Limbach
Lake Mary, FL
Collaborates with project managers and superintendents to create site logistics plans.
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NC
Senior Asset Manager
NATIONAL COMMUNITY RENAISSANCE
Rancho Cucamonga, CA
- $120,000 to $140,000 USD / year
The Senior Asset Manager reports to the VP of Asset Management. The essential functions of the Senior Asset Manager position include the following:
Added 1 min ago
Sales Manager
EMERSE SALES US INC
Woodstock, GA
…and the sales team, but also with engineering, estimating, project management, vendors, subcontractors, and accounting to help take opportunities from initial conversation through contract…
Added 1 min ago
Director, Regulatory Affairs
HUMACYTE GLOBAL INC
Durham, NC
The Director functions as Regulatory Lead and partners with multidisciplinary, matrixed project teams to meet project deliverables while adhering to regulatory requirements for development…
Added 1 min ago
Executive Director - Albuquerque Trans Living
AMIkids, Inc.
Albuquerque, NM
Assess/project compliance and risk management situations and address occurrences immediately,
Added 1 min ago
Assistant Project Manager
The Porter Company
Manchaca, TX
The Assistant Project Manager position is a critical role for the company. This individual will be responsible for assisting the Project Manager with planning and coordinating activities in…
Added 1 min ago
Associate Security Researcher
Cobalt
Remote, United States
Technical Quality Control & Authorship: Partner with our Technical Project Management (TPM) and Delivery teams to review specialized penetration testing findings and final reports (Red…
Added 1 min ago
Maintenance Supervisor - Sinclair at Palm Point
TRG Management Company, LLLP
Fort Myers, FL
…situations; Uses reason even when dealing with emotional topics.  Project Management – Develops project plans; Coordinates projects.  Customer service – Manages difficult or emotional…
Added 1 min ago
Sales Rep, Peripheral Nervous System (PNS) – San Antonio, TX
MDU Medtronic USA Inc
Remote, United States
…improvement in the following areas: results orientation, adept management of product approval processes, territory development, and superior clinical…
Added 1 min ago
Sales Rep, Peripheral Nervous System (PNS) – Jacksonville, FL
MDU Medtronic USA Inc
Remote, United States
…improvement in the following areas: results orientation, adept management of product approval processes, territory development, and superior clinical…
Added 1 min ago
Vascular Clinical Specialist (San Antonio)
MDU Medtronic USA Inc
Remote, United States
…healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science or computing OR 2…
Added 1 min ago
Marketing Programs Specialist
Bomb Party
Remote, United States
Strong project coordination and organizational skills, with the ability to manage multiple priorities and deadlines.
Added 1 min ago
Brand Manager
NJ
Strong project-management skills across timelines, budgets, approvals, risks, and multiple concurrent initiatives.
Added 1 min ago
Staff Electrical Engineering Technician - Renewables Designer
Black & Veatch Family of Companies
Bloomington, MN
Functions in a project engineering technician capacity.
Added 1 min ago
SO
State Park Ranger Lead
State of Maryland
MD
- $67,309 to $106,155 USD / year
Professional experience in project management in either the training environment or field environment i.e. event planning, curriculum development, interpretive program development etc.
Added 2 mins ago
Assistant Construction Project Manager
Invoke Staffing
Durham, NC
We are seeking an Assistant Project Manager to support commercial and ground-up charter school projects in the Durham area. Working with Project Managers and Superintendents, you will lead…
Added 2 mins ago
Shipping and Receiving Associate
Morris & Associates
Garner, NC
Pull and pack orders in a timely manner to meet project ship dates.
Added 2 mins ago
Project Manager: Governance & Metrics
Ford Global
Dearborn, MI
The I-ERP Program is seeking an organized, analytical Project Manager to join the Program Management Office and execute the governance support, metrics, solution planning, and cross-program…
Added 2 mins ago
Embedded Software Design Review Engineer
Ford Global
Dearborn, MI
1+ years of experience in project management or technical project coordination.
Added 2 mins ago
HM
ED - Nurse Professional Development Specialist - F/T Days
Hackensack Meridian Health
Edison, NJ
- From $126,464 USD / year
3. Change Agent: Applies change theory to support organizational innovation and change management. Supports staff as a facilitator or leader through the change process and sustainability.…
Added 2 mins ago
Lead Mitigation Technician
Kustom US
Kalamazoo, MI
…setup, drying and continually monitoring moisture levels until project…
Added 2 mins ago
IE
Sr. Technician Data Center Services
Insight Enterprises, Inc.
Ft Worth, TX
- $28 USD / hour
Coordinate with engineering, project management, logistics, quality, security, facili

Pencor Services

Level II Technical Support Trainer

Lehighton, PA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company: Blue Ridge Communications

WFH 3-Day Flex Shift: Monday-Friday, 8AM-5PM (extended hours when traveling to BRC Retail Centers or providing training to after-hours staff)

Pencor and its subsidiaries are Equal Opportunity Employers

A Technical Support Trainer is needed in our Level II Technical Support Group. This trainer will primarily focus on providing a dedicated Troubleshooting training resource to our Customer Service Representatives, Customer Service Training Department and Level II Technical Support representatives as needed.

Responsibilities include:

Leading troubleshooting training days at the Mahoning Contact Center, attending retraining days and remedial training efforts with individuals
Providing support during live troubleshooting training calls alongside the Customer Service Training Department
Preparation for our Customer Service departments new hire troubleshooting classes
Creating class accounts and coordinating with new hires attending training in person
Coordinating and communicating with the Customer Service Training Department on current troubleshooting concerns, training needs and known issues as well as new product launches and critical product changes
Actively participating in troubleshooting and communication with the Level II Technical Support team, in their environment, to stay current on product knowledge and troubleshooting skills
Researching and soliciting feedback from the Level II Technical Support Team related to troubleshooting concerns and questions from their interactions with Customer Service and Technicians and applying this valuable information to future training and documentation
Traveling to each Blue Ridge Retail Office location quarterly to ensure confidence in troubleshooting, support additional training needs at the local level, receive feedback on training needs and ensure follow-up is tracked and provided
Managing time-sensitive product training and troubleshooting updates
Other duties as assigned

Qualifications:

Associates Degree in Communications, I.T. or Education OR experience in the Telecommunications industry providing troubleshooting related customer service, technical support or relevant training positions
Established residency in Pennsylvania
Valid PA Driver's License and good driving record
Understanding of Cable TV, Internet, Digital Phone, Wi-Fi and home security -especially relating to equipment connectivity and functionality
Commendable proficiency in using monitoring and troubleshooting tools such as ICOMS, SLICC, CAMP and iGlass
Background of delivering quality, relevant, training - both hands-on and via Zoom methods; receiving excellent participant feedback
Excellent Communications Skills - Oral and written
Excellent Troubleshooting and Problem Solving Skills
Excellent Project Management Skills
Excellent Organizational and Time Management Skills
Excellent Data Entry and Computer Skills – Microsoft Office Programs and Basecamp
Ability to provide efficient and effective documentation and presentations
Ability and willingness to continue learning all aspects of our service offerings and delivery methods, as well as relevant troubleshooting related skills from vendors and our Technical departments
Ability to work independently as well as part of a team in a fast-paced environment
Ability to adapt to change, create solutions and implement changes
Ability to portray a cooperative, professional and positive attitude towards customers, management and fellow coworkers

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