Jobs in the United States

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Added 1 hour ago
GenAI Engineer (LLM)
State Farm
Bloomington, IL · Richardson, TX · Dunwoody, GA · Tempe, AZ
Added 2 hours ago
Enterprise Architect (5686)
SMX
Honolulu, HI
Experience with AI code conversion and an understanding of GenAI-related code quality tools.
Added 2 hours ago
Apps Development Group Manager - Senior Vice President
Citibank, N.A.
United States
Develop cloudnative GenAI applications using containerized infrastructure (Kubernetes, OpenShift, Docker).
Added 4 hours ago
Data Science Manager, Gen AI - SFL Scientific
Deloitte
Boston, MA
…team of developers to deliver novel solutions in the AI and GenAI domains. You will be responsible for the technical direction of client engagements while defining the project strategy,…
Added 4 hours ago
AI Senior Manager - SFL Scientific
Deloitte
Boston, MA
…Manager, you will define and execute our strategy for AI, ML, and GenAI services-from strategic alignment, roadmap definition, to full-scale AI solution delivery. You will be responsible…
Added 4 hours ago
Senior Data Scientist Engineer - SFL Scientific
Deloitte
Boston, MA
Added 4 hours ago
Oracle Analytics FDI - Manager
Deloitte
Boston, MA
Experience with Oracle generative artificial intelligence (GenAI) and Oracle Cloud Infrastructure (OCI) services for artificial intelligence, including OCI Data Science, OCI Vision, and OCI…
Added 4 hours ago
Data Scientist Engineer - SFL Scientific
Deloitte
Boston, MA
Added 4 hours ago
Google AI Architect
Deloitte
Boston, MA
Cloud and GenAI Native Development: Design and deploy applications using Cloud Native principles on a hyperscaler platform (AWS, Azure, GCP). Leverage a wide range of hyperscaler tools and…
Added 4 hours ago
Vice President, Sales Executive, Converge for Life Sciences Customer Engagement Product Suite - CMAT
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Boston, MA
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ConvergeHEALTH Life Sciences - Product Forward Deployed Engineer - Products & Platforms
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Added 5 hours ago
Senior Machine Learning Scientist, Agentic AI & GenAI Systems (Growth Marketing)
Expedia, Inc.
WA
Sr. Machine Learning Scientist, Agentic AI & GenAI Systems (Growth Marketing)
Added 6 hours ago
Senior Full Stack GenAI Engineer *
LED FastStart
Lafayette, LA
We are seeking an experienced Senior Full Stack GenAI Engineer to design and deliver intelligent, agent driven AI solutions that automate enterprise workflows and business processes. In…
Added 6 hours ago
Product Manager, Higher Education Discipline Product- Computing
Cengage Learning Inc.
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…accelerate the way we work by applying data, experimentation, and GenAI-enabled practices where appropriate to improve speed, effectiveness, and product impact. It's an exciting role with…
Added 6 hours ago
Sr. AI Product Manager
Irvine, CA
Evaluate and prioritize AI use cases, including GenAI copilots, intelligent automation, and decisioning, based on business value, feasibility, risk, and cost.
Added 6 hours ago
Sr. AI Product Manager
Irvine, CA
Evaluate and prioritize AI use cases, including GenAI copilots, intelligent automation, and decisioning, based on business value, feasibility, risk, and cost.
Added 7 hours ago
Principal Generative AI Engineering Lead - Senior Vice President
Citibank, N.A.
United States
Applied AI Skills: Mastery of Advanced Prompt Engineering, AI Workflow Design, and GenAI application optimization for cost, latency, and performance.
Added 7 hours ago
Enterprise Account Executive
Observe.AI
Remote, United States
Added 7 hours ago
Digital Product Manager - AI Knowledge & Solutions
Allstate
Remote, United States
AI Innovation: Identify and apply AI (including GenAI and agentic tech), rapidly experimenting to responsibly scale ideas into production
Added 8 hours ago
Principal Data & Applied Scientist - Ontologies & Semantics
SAP
Palo Alto, CA
Hands-on experience with modern GenAI systems RAG, embeddings, vector databases, semantic retrieval, and enterprise knowledge grounding.
Added 8 hours ago
Software Development Engineer (Database) Early Career- 2027 (US)
Amazon.com Services LLC
Boston, MA · Austin, TX · Seattle, WA · Redmond, WA · East Palo Alto, CA
Use GenAI and AI-powered tools to enhance development productivity, and critically validate, verify, and integrate AI-generated code, exercising sound judgement about when to trust AI…
Added 8 hours ago
T
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TEKsystems
Hanover, MD
- $156,000 to $234,000 USD / year
…demonstrable complexity & scale Hands on knowledge of AWS AI/ML and GenAI services including SageMaker, Amazon Bedrock, Amazon Bedrock AgentCore (agentic architectures, runtimes, gateways,…
Added 8 hours ago
Senior Product Marketing Manager
A10 Networks, Inc.
San Jose, CA
Market Insight: Strong knowledge of enterprise AI use cases (e.g., GenAI and agentic AI etc.) and good understanding of AI market trend
Added 8 hours ago
AI Data Program Manager, Marcom
Apple
Sunnyvale, CA
Direct experience delivering applied AI, GenAI, or decision-support platforms (e.g., retrieval-augmented generation [RAG], agentic orchestration, vector search, or automated LLM evaluation…

Pencil

Agentic Client Services Lead

Remote, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

At Pencil, we are driving innovation in advertising technology through our state-of-the-art SaaS product, which harnesses Generative AI to redefine content creation. Our mission is to make AI the default in advertising without replacing creative people. To achieve this, we need to make sure that our technology isn't just in the hands of big brands - we need to try to help small businesses and creative individuals too.

Must be based in New York and available to work from the client's office at least two days per week.

The role

You'll own one of the world's leading beauty clients as we move them from a traditional in-house studio to agentic services. AI agents will do the high-volume production work, skilled people will own the judgement and the craft, and the client will pay for outcomes rather than hours. You'll be accountable for how that change lands: the results, the relationship, and the team doing the work. You'll be the person the client trusts while it happens, and the person who proves the model works so we can repeat it elsewhere.

Key responsibilities

Own the client, end to end: Be the senior point of contact for the client's leadership. Set operating objectives for the account and be accountable for its budget, schedule and performance.
Lead the move from hours to outcomes: Shape and negotiate a commercial model based on finished work and results, with clear measurement behind every number.
Run the change on live work: Work with Pencil's product and engineering teams and the client's teams to build agent-first ways of working, prove them on real briefs, and make them the default. Decide what agents do and what people do.
Lead the team and its leaders: Set direction, hire, develop and manage performance for the people delivering the work, and build a culture where a small team runs a large fleet of agents.
Protect quality and raise bad news early: Set the quality measures, hold the line on them, and tell the client and our leadership quickly when something isn't working.
Shape what comes next: Find new areas of work with the client, and share what you learn with Pencil's leadership so we can offer agentic services to other clients.

Your background

You've led a large, complex client account or in-house studio and been accountable for its budget and results, at director level or above.
You have experience working in an agency environment, managing between 1–5 enterprise-level clients.
You've led a change in a live client environment, such as a new operating model or new tools, and not only run steady-state operations.
You must have used AI or automation in real production work, and you know how to measure the quality of what it produces.
You've held the confidence of senior client stakeholders, including through commercial negotiations and pricing changes.
You've managed and developed other team leaders.
Experience in beauty, personal care or another regulated content category.

You'll Thrive Here If You...

Owners: You take total ownership of the result, including when it goes wrong, and you say so early.
Fast: You would rather prove an idea on real work in weeks than plan it for months, then stop and look at where you are.
Simple: You see a task done twice and ask what can be taken away, then automate it.
Human: You believe agents should run the volume and people should own the judgement. You never automate to 100%.
Surprising: You bring clients ideas and new scopes of work they didn't ask for.

KPIs & Success Measures

Share of the client's briefs handled by agents first, growing over time.
Quality pass rate of agent-produced work, checked by people on live briefs.
Gross margin on the account against plan.
Growth in client revenue and scope of work.
Client relationship health, from senior stakeholder feedback.
Milestones for the move to agentic services reached on time.

Benefits

25 days PTO plus public holidays, although we operate a Flexible Time Off scheme.
Health insurance / private medical cover.
Monthly stipend towards wellness, fitness, and learning and development
You will be eligible to enrol in Pencil's 401(k) retirement savings plan after completing two months of employment.
Enhanced parental leave policies, whether you become a parent through birth, adoption or surrogacy.
Access to the client's office in New York.
Flexible working hours.

Deep Dive About Pencil

Pencil uses AI to make ads. Our mission is to make marketing effective and effortless. We want to become the default way ads get made - because AI ads are 10x faster and cheaper to make, and 2x better performing, than making them without AI.

We're called Pencil because we believe AI will be a tool for creative people, not a replacement - it may even be as fundamental a tool in the future as the pencil was in the past.

Pencil was founded in 2018 with a team from Google, Facebook and Uber with backing from Sequoia and Entrepreneur First. We were acquired by The Brandtech Group in 2023 to pursue a shared vision of bringing GenAI to the Fortune 500.

https://www.trypencil.com

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