Jobs in the United States

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Merchandising Part Time Days
Lowes
Naples, FL
- Part-time
Explore educational opportunities with Lowe's tuition assistance program.
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Full Time - Merchandising Service Associate - Day
Lowes
Chamblee, GA
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added just now
Assistant Community Manager
Northland
Bonita Springs, FL
About the Role: Northland is seeking an Assistant Community Manager to support the Community Manager with day-to-day operations at the community. The Assistant Manager monitors and enforces…
Added 2 mins ago
CF
Product Owner, Everyday AI Productivity
Citizens Financial Group, Inc.
Johnston, RI · Westwood, MA
- $110,000 to $147,000 USD / year
As AI becomes a larger part of how enterprises and their colleagues work every day, Colleague Technology Services is building an everyday AI productivity program: the AI tools colleagues…
Added 3 mins ago
Patient Support Tech - Operating Room
Trinity Health
Syracuse, NY
This will be in the OR for day shift M-F possible weekends and holidays. 7a-330p or 8a-430p.POSITION SUMMARY:
Added 3 mins ago
EHS Coordinator
CRH
Sweetwater, TN
…complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your…
Added 5 mins ago
Risk Manager - Radar System Replacement (RSR)
Peraton
Herndon, VA
We’re seeking a Risk Manager to support the Radar System Replacement (RSR) initiative, helping identify, assess, and mitigate risks across a critical FAA modernization effort. In this role,…
Added 5 mins ago
Senior Manager, Clinical Affairs
Intuitive
Sunnyvale, CA
…purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the…
Added 6 mins ago
Maintenance Engineer
Schulte Companies
Tallahassee, FL
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Added 7 mins ago
Crew Member
Ruppert Landscape
Yorktown, VA
…collaboratively with a team under the direction of a Field Manager. This role requires a strong work ethic, attention to detail, professionalism, and a positive attitude in a fast-paced…
Added 10 mins ago
SO
Human Services Supervisor
State of Kansas
KS
- $51,417.6 USD / year
…a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll…
Added 10 mins ago
SO
Human Services Consultant
State of Kansas
KS
- From $20.33 USD / hour
…a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll…
Added 12 mins ago
TC
Designer IB
The Cannon Corporation
Denver, CO
- $40,123 USD / year
Produce architectural documentation under the guidance of the Project Architect, Project Manager or Project Designer.
Added 12 mins ago
JL
Energy Manager
Jones Lang LaSalle
Boulder, CO
- $100,000 to $120,000 USD / year
The Energy Manager will serve on multiple on a single client assignment, leading the development and execution of comprehensive energy management and decarbonization programs. The Energy…
Added 14 mins ago
MW
Retail Sales Manager - Bilingual Spanish
MY WIRELESS
Garland, TX
- $30,929.6 to $55,929.6 USD / year
As a My Wireless Retail Sales Manager, your day-to-day will include training and leading a team to deliver an extraordinary customer experience that will exceed sales targets. You will be…
Added 14 mins ago
MW
Retail Sales Manager
MY WIRELESS
Phoenix, AZ
- $36,899.2 to $61,899.2 USD / year
As a My Wireless Retail Sales Manager, your day-to-day will include training and leading a team to deliver an extraordinary customer experience that will exceed sales targets. You will be…
Added 15 mins ago
UC
RN Clinical Unit Coordinator- ED
UVA Community Health Candidate Experience
Manassas, VA
- $38.52 to $68.8 USD / hour
…satisfaction of making a difference in people’s lives every…
Added 16 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Jeffersonville, OH
Technical writing to support change management program
Added 16 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Jeffersonville, OH
Technical writing to support change management program
Added 16 mins ago
Operations Manager, GPCS, GPCS - AMER
Amazon.com Services LLC
Tempe, AZ
Global Procurement Central Services (GPCS)'s Americas (AMER) division is seeking an Operations Manager to drive key initiatives across our global organization. You will be responsible for…
Added 17 mins ago
PMO Lead – Capital Projects & Operational Readiness
ABM US
Sugar Land, TX · Mountain View, CA
You may be eligible to participate in a Company incentive or bonus program.
Added 17 mins ago
UI
Operations Manager
Uline, Inc.
Lacey, WA · Tacoma, WA · Olympia, WA · Sumner, WA · Centralia, WA
- $96,000 to $160,000 USD / year
Drive the delivery of excellence! Apply your expertise to lead and influence a high-performing team as Operations Manager of Uline's rapidly growing Washington branch.
Added 17 mins ago
Teacher- School Psychology Intern
Bartholomew Consolidated School Corporation
Columbus, IN
In a program to obtain an Ed.S., Ph.D. or Psy.D in School Psychology (or equivalent)
Added 19 mins ago
Product Manager, Connect Deals Seller Experience, Deals and Incentives
YouTube
New York, NY
As a Product Manager on Connect Deals, you will be the advocate for Google sellers worldwide, owning the journey of how they discover, plan, pitch, set up, and realize value from complex…
Added 21 mins ago
A
Construction Project Manager 5
Actalent
Pecos, TX
- $90 to $110 USD / hour
Job Title: Construction Project Manager Data Center Job DescriptionThis role leads the early works phase of a major greenfield data center development in Pecos, Texas. The Construction…

Peloton

AMS Service Delivery Manager

Remote, United States

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Overview:

At Peloton, we don't just implement technology. We transform the way organizations work, compete, and grow. Recognized on the Inc. 5000 list of fastest-growing companies in the US, Peloton is one of the most respected and fastest-growing global Oracle consulting firms, delivering Advisory, Consulting, and Managed Services to leading organizations across many industries, including Retail, Financial Services, Manufacturing, Consumer Packaged Goods, and more. Peloton Consulting Group has the vision and connected global capabilities to help organizations envision, implement, and realize the benefits of digital transformation. Our team has the best practices, knowledge, industry expertise, and know-how. We make digital transformation a reality by leveraging AI, Enterprise Performance Management (EPM), Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Human Capital Management (HCM), Customer Experience (CX), Analytics, and Data Management for the cloud. Through connected capabilities, we bring people, processes, and technology together. We help organizations go further faster. That is the Peloton way! What truly sets us apart is our people. We are team players. We are energetic and entrepreneurial. We are problem solvers and innovative thinkers who believe the best outcomes are built together. We believe in quality, appreciate creativity, recognize individual contributions, and place trust in every member of our team. If you bring strong business or technical expertise and want to do meaningful work alongside people who are equally passionate about getting it right, we think you'll feel right at home here. As a Service Delivery Manager (SDM), you will lead the delivery of Oracle Application Managed Services for a portfolio of clients, ensuring high-quality service, operational excellence, and strong client satisfaction. You will serve as the primary point of contact for service delivery, overseeing support operations, managing escalations, and driving continuous improvement across Oracle Cloud environments. This role requires a balance of client relationship management, operational oversight, and strategic thinking to ensure services are delivered efficiently and aligned with evolving client business needs.

Key Responsibilities:

Service Delivery & Operations

Oversee end-to-end delivery of Oracle Application Managed Services, ensuring adherence to SLAs and quality standards
Manage day-to-day operations of the support delivery team, including performance monitoring and workload management
Support clients with diverse portfolios of Oracle Cloud applications (e.g., HCM, ERP, SCM)
Ensure services are delivered in alignment with contractual agreements and industry best practices

Client Relationship Management

Serve as the primary point of contact for clients regarding service delivery, escalations, and performance
Build and maintain strong, trusted relationships with key stakeholders
Lead regular client meetings to review service performance, address concerns, and plan improvements

Incident & Escalation Management

Lead resolution of escalated incidents and service issues, coordinating with functional and technical teams
Ensure timely communication, root cause analysis, and preventative actions are implemented

Performance Management & Reporting

Define, track, and report on key performance indicators (KPIs) and service metrics
Prepare and present regular service performance reports to clients and internal stakeholders
Monitor trends to identify risks, opportunities, and areas for improvement

Continuous Improvement & Strategy

Develop and implement service delivery strategies focused on optimization, efficiency, and client satisfaction
Identify opportunities for process improvements, cost reduction, and service enhancements
Drive adoption of best practices and standard methodologies across service delivery

Commercial & Contract Management

Partner with clients and internal teams to support contract renewals and service expansions
Identify opportunities for additional services aligned to client needs and business goals
Assist in proposal development and scoping for new and existing clients

Transition & Program Coordination

Collaborate with project managers to ensure smooth transition from implementation to support
Ensure new services, enhancements, and releases are successfully integrated into support operations

Team Leadership & Development

Mentor, coach, and support service delivery and support team members
Foster a high-performing, collaborative team environment
Support resource planning and skill development initiatives

Governance & Compliance

Ensure compliance with internal policies, security standards, and service management frameworks
Promote adherence to ITIL or similar service management best practices

Required Qualifications & Experience:

Bachelor’s degree in Business, Information Technology, or related field
Proven experience as a Service Delivery Manager, Program Manager, or similar role in managed services or IT support environments
Experience managing clients with Oracle Cloud application portfolios (HCM, ERP, SCM)
Strong experience in client relationship management and customer satisfaction
Experience managing budgets, resources, and service delivery planning
Ability to lead status meetings, provide executive updates, and manage escalations effectively
Strong problem-solving, analytical, and critical thinking skills
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Experience working remotely and independently in client-facing roles
Alignment with Peloton values: Amplify Ideas, Can-Do Attitude, Teamwork, Integrity, Own Your Voice, and Next-Level Service
Strong written and verbal communication skills in English, Portuguese & Spanish.

Preferred Qualifications:

Familiarity with ITIL (Information Technology Infrastructure Library) or similar service management frameworks
Experience with service management tools (e.g., ticketing systems, reporting dashboards)
Industry experience in consulting or managed services organizations
Experience supporting global delivery models (onshore/offshore coordination)

Compensation:

Peloton provides a reasonable range of compensation for roles. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, business needs, and geographic location. A reasonable estimate of the current range is $150,000 to $190,000 (Base Compensation). Peloton also offers bonus opportunities and a comprehensive benefits package including:

Medical, dental, and vision insurance
401K with supporting company match
Flexible Spending Program
Technical and business skills training
Performance-based bonus
Paid holidays and PTO

Peloton Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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