Certified Associate Facilitator

Help be a guiding light!

Summary:

Are you committed to supporting mental health resilience while mentoring and educating others? Peerstar is seeking a full-time Certified Associate Facilitator to join our team. This position includes a structured 90-day training period designed to prepare trainees to deliver adaptable, community-focused peer support that meets individuals where they are. These services encourage healing, connection, and empowerment while supporting individuals facing significant mental health challenges. The Certified Associate Facilitator encourages self-directed recovery and self-advocacy by strengthening skills, service navigation, connection to community resources, and fostering a sense of well-being, confidence, and self-efficacy.

Benefits:

• Health Insurance
• Dental & Vison Insurance
• 401k with Match
• Paid Time Off

Responsibilities:

• Partner with participants to develop and pursue self-directed recovery goals aligned with their individualized support plans.
• Support participants in achieving educational, employment, and social goals, including assistance navigating benefits, medical and behavioral health services, substance use resources, budgeting skills, and housing options.
• Participate in and support community-based socialization and recovery activities, including outings, festivals, recovery learning centers, and 12-step meetings.
• Collaborate with participants to develop Wellness Recovery Action Plans (WRAP) and encourage the creation of mental health advance directives.
• Facilitate peer support groups tailored to participant interests, strengths, and recovery needs.
• Accurately document participant services, progress, and outcomes in the electronic health record system in a timely manner.
• Perform additional duties as assigned in support of Peerstar’s mission.

Qualifications:

• Must be at least eighteen (18) years of age.
• High school diploma or GED required; Associate’s degree in a human services–related field preferred.
• Credentialed as a Certified Peer Specialist and eligible for certification through the Pennsylvania Certification Board.
• At least one (1) year of behavioral health experience.
• Proficiency with basic computer applications, including email, timekeeping systems, electronic health records, internet research, and the ability to learn job-specific software.
• Strong oral and written communication skills, cultural competence, interpersonal effectiveness, teamwork, organization, problem-solving ability, and attention to detail.
• Ability to work independently, manage time effectively, meet deadlines and billable unit requirements, and maintain a positive, professional demeanor.
• Valid driver’s license required.

Physical Demands:

• Ability to sit or stand at a desk using ergonomically appropriate equipment.
• Must be able to travel throughout service area in PA
• Flexibility to travel at least 2x per month for scheduled classes

About Peerstar:

PeerStar is Pennsylvania's largest and most established peer support provider, operating exclusively in the peer support space since 2008. We employ Certified Peer Specialists (CPS) and Certified Recovery Specialists (CRS) - individuals with lived experience of mental health and/or substance use challenges - who receive specialized training to support others on their recovery journey.

Our services are:

• Goal-oriented and structured, with individualized recovery plans (IRPs) focused on specific, achievable objectives
• Medicaid-funded, making them accessible to those who need them most
• Home and community-based, meeting peers literally where they are
• Complementary to clinical treatment, working alongside therapists and doctors
• Culturally responsive, adapting to diverse backgrounds and needs
• Available statewide, serving 35 counties across Pennsylvania