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Added 1 min ago
CH
Pharmacy Technician
CVS Health
Tallahassee, FL
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 1 min ago
CH
Pharmacy Technician
CVS Health
Lithonia, GA
- $16.5 to $25 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 1 min ago
CH
Pharmacy Technician
CVS Health
Roswell, GA
- $16.5 to $25 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 2 mins ago
Taco Bell Assistant Manager - 2323 W. Main Street
Taco Bell
MEDFORD, OR
The Assistant Manager supports the Restaurant General Manager (RGM) by overseeing daily operations and providing management coverage during operating hours. Responsibilities include…
Added 6 mins ago
TH
Shift Manager - IHOP - Treasure Valley Casino
Traditions Hospitality Group
Davis, OK
- $14.5 to $18 USD / hour
…opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's…
Added 12 mins ago
WC
Academic Curriculum Manager
Waukesha County Technical College
Pewaukee, WI
- $82,600 to $92,880 USD / year
Join our team as the Academic Curriculum Manager and play a key leadership role in shaping innovative, high-quality academic programs that support student success and meet the evolving…
Added 12 mins ago
BP
Service Director
BLUE PLATE CATERING LTD
Chicago, IL
- $90,000 to $100,000 USD / year
Develop, launch, and lead the Blue Plate Training Academy, establishing a comprehensive training program for all service positions.
Added 13 mins ago
J
Guest Relations & Concierge Manager
Jobgether
Remote, United States
- $95,000 to $110,000 USD / year
…steps. Our partner is looking for a Guest Relations & Concierge Manager based in the United…
Added 15 mins ago
DC
Project Engineer Manager
Dane County
Madison, WI
- $47.83 to $63.65 USD / hour
Any combination of education, training and experience equivalent to a bachelor's degree in architecture, engineering, construction management, project management, public administration or…
Added 15 mins ago
CO
Senior Park Maintenance Technician
County of Roanoke Virginia
Hollins, VA
- $54,981.89 to $60,480.07 USD / year
…lead-worker responsibilities, including assisting the Parks Manager with directing daily work, coaching staff, and promoting safe work practices consistent with County policies, best…
Added 16 mins ago
GG
Cashier Trainee (46662)
Goodwill Gulf Coast
Saraland, AL
- $15.5 USD / hour
DEPARTMENT: Donated Goods SUPERVISED BY: Store Manager. Asst. Mgr.
Added 16 mins ago
GG
Cashier Trainee (46600)
Goodwill Gulf Coast
Spanish Fort, AL
- $16.5 USD / hour
DEPARTMENT: Donated Goods SUPERVISED BY: Store Manager. Asst. Mgr.
Added 16 mins ago
GG
Cashier Trainee (46550)
Goodwill Gulf Coast
Mobile, AL
- $15.5 USD / hour
DEPARTMENT: Donated Goods SUPERVISED BY: Store Manager. Asst. Mgr.
Added 19 mins ago
Store Assistant Manager
Circle K
Eliot, ME
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 20 mins ago
C
Sales Manager (Part Time)
Carter's
Merrillville, IN
- Part-time
Added 20 mins ago
GR
Assistant Program Director (Baxter)
GODDARD RIVERSIDE COMMUNITY CENTER
Elmhurst, NY
- $73,000 to $76,000 USD / year
Intro/Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000) people throughout New York City with a variety of programs for all ages. We…
Added 20 mins ago
YBASE Group Leader
YOUNG MENS CHRISTIAN ASSOCIATION OF
Rincon, GA
…4-14 years of age in the day-to-day operation of the YBASE Program. In addition, every position in the YMCA of Coastal Georgia, Inc is responsible for upholding the Judeo-Christian…
Added 29 mins ago
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Quality Control Manager
GPAC
Tulsa, OK
- $87,000 to $106,000 USD / year
…industry in the Tulsa, OK area. Our client is seeking a QA / QC Manager to lead the quality program and drive consistent, compliant…
Added 30 mins ago
Substance Use Disorder Clinical Manager
Hillcrest Children Center
Washington, DC
Provides leadership to the program staff through clinical supervision and reviews, consultation, training, and support to ensure contract compliance and program quality.
Added 31 mins ago
G
Safety & Compliance Manager
GPAC
Columbia, MO
- $140,000 to $160,000 USD / year
…is seeking a Safety leader to build and lead a strong safety program across shop and field…
Added 31 mins ago
G
Safety Manager
GPAC
Dallas, TX
- $75,000 to $90,000 USD / year
…is seeking a Safety leader to build and lead a strong safety program across shop and field…
Added 32 mins ago
WN
Case Manager - 000D7 (ON4005) - Mon-Fri 10AM-6PM
WellLife Network
New York, NY
- $26.24 USD / hour
Position Summary: The Case Manager will provide support and service linkages to consumers who reside within the Abbey Manor CR/SRO. Coordinate services and ensure quality care to the…
Added 32 mins ago
K&I Premium Services Manager
Ogletree Deakins
Greenville, SC
Ogletree Deakins’ Knowledge and Innovation (“K&I”) department has an opportunity for a highly skilled and motivated Manager to join the K&I Premium Services team. K&I Premium Services…
Added 33 mins ago
TH
Shift Manager - IHOP - Treasure Valley Casino
Traditions Hospitality Group
Davis, OK
- $14.5 to $18 USD / hour
…opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's…
Added 33 mins ago
TH
Guest Services Manager - Hotel - Golden Mesa Casino
Traditions Hospitality Group
Guymon, OK
- $48,500 to $62,000 USD / year
…opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's…

Closed listing

Pearson

Manager, Partnership Management

Helena, MT, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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