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Added 10 mins ago
Lead Specialist, Performance Marketing
Pearson
Augusta, ME
Job Title - Lead Specialist, Performance Marketing
Added 10 mins ago
Intern - Marketing Operations
Acxiom
Augusta, ME
Support the setup, execution, and management of digital marketing campaigns within CRM and marketing automation platforms.
Added 10 mins ago
Manager, Partnership Management
Pearson
Augusta, ME
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Added 10 mins ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Augusta, ME
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 10 mins ago
Senior Informaticist
Intermountain Health
Augusta, ME
…advanced informatics skillset, to support and periodically lead complex projects…
Added 10 mins ago
Senior Proposal Manager
Maximus
Augusta, ME
…proposal development lifecycle including RFP analysis, proposal management plans, schedules, content reviews ensuring 100% compliant responses, conducting color reviews, and working with…
Added 11 mins ago
PN
Contracting Professional 3
Pacific Northwest National Laboratory
Richland, WA
- $91,000 USD / year
The Contracting Professional will represent the Acquisition Management organization to program/project management on technical projects and in other customer service roles. Take the lead on…
Added 11 mins ago
PN
Nuclear Energy Advisor
Pacific Northwest National Laboratory
Richland, WA
- $194,900 USD / year
Identify and prioritize business opportunities, develop sponsor engagement strategies, lead proposal development, and secure sponsored work in collaboration with sector and project leaders.
Added 11 mins ago
PN
Worker Occupational Safety Professional 2
Pacific Northwest National Laboratory
Richland, WA
- $86,100 USD / year
…across two campuses; overseeing approximately 200 regulatory program areas; and executing a multi-million-dollar facility and infrastructure project…
Added 16 mins ago
AI
Strategic Segment Proposal Engineer
ABB Inc
Colstrip, MT
- $100,500 to $160,800 USD / year
At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 17 mins ago
Lead Business Consultant
HCSC
Helena, MT
The Lead Business Consultant also oversees analysis, planning, risk management, and implementation activities related to health plan administration processes, ensuring business objectives,…
Added 19 mins ago
Senior Financial Analyst
SiteOne Landscape Supply
Roswell, GA
…FP&A, you'll partner with leaders across Supply Chain, Category Management, and other key business functions to drive smarter decisions, improve results, and support the company's continued…
Added 22 mins ago
Senior Process Engineer
Western Lithium Corp
Winnemucca, NV
Added 22 mins ago
Long Range Maintenance Planner / Maintenance Training Specialist
Western Lithium Corp
Winnemucca, NV
Added 22 mins ago
Buyer
Western Lithium Corp
Winnemucca, NV
Added 24 mins ago
Administrative Support (Fiscal Specialist, 0096627T)
University of Hawaii
Pearl City, HI
Responsible for the preparation and maintenance of fiscal reports, budget projections, and contract management for assigned grant programs; keeps program personnel informed of current fund…
Added 25 mins ago
T
Lead Technician (Copper And Fiber)
TEKsystems
Cedar Rapids, IA
- $33 to $38 USD / hour
…troubleshoots optical fiber and copper installations. Proactively lead teams of 35 Technicians and Installers to complete project tasks. Adequately train Technicians and Installers to…
Added 27 mins ago
KC
Project/Program Manager III
King County
Seattle, WA
- $56.82 to $68.69 USD / hour
…collaborative and process-oriented Non-Revenue Vehicle (NRV) Project/Program Manager III. This Project/Program Manager (PPM III) role will lead the development of a holistic program that…
Added 27 mins ago
Capital Delivery Efficiency & Rule 171 Specialist (SDA)
King County
Seattle, WA
About the Role: In this role, you will lead the systematic screening of capital projects under Washington State Tax Rule 171 (Public Road Construction) while shaping strategic, legislative,…
Added 27 mins ago
KC
Contracted Security Administrator
King County
Seattle, WA
- $59.59 to $75.53 USD / hour
Represent Transit Security and Emergency Management Section in a wide variety of internal and external work groups, project teams, committees, and task forces. Engage with a variety of…
Added 29 mins ago
Senior Software Technical Program Manager
Muon Space
San Jose, CA
Scheduling & Execution Management: Build and maintain project timelines, track dependencies, monitor progress, and adjust plans as priorities shift.
Added 31 mins ago
TacAir Sustainment Operations Program Specialist
BAE Systems
Merrimack, NH
We are seeking a highly motivated Operations Program Specialist to join our growing Operations team. This position offers a unique opportunity to contribute to vital programs by supporting…
Added 31 mins ago
SO
COMPTROLLER OF FINANCIAL REPORTING - HQ(Job Id 53903)
STATE OF NEW HAMPSHIRE - Liquor Commission
Concord, NH
- $37.22 to $51.07 USD / hour
…during the implantation, planning, development, organization, management, and oversight of financial accounting and reporting activities. Lead the preparation of accurate and timely…
Added 31 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Concord, NH
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added 34 mins ago
Systems Engineer for Large Public Venues (East Coast)
Hewlett Packard Enterprise
All, NY · All, DE · All, GA · All, PA · Boston, MA · All, NC · All, OH · All, MD · All, FL
Contributions have substantial technical impact on a significant HPE product/project, or a strategic/architectural direction. Go-to creator and innovator for critical business challenges…

Closed listing

Pearson

Manager, Partnership Management

Helena, MT, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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