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Added 3 mins ago
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Food Scientist - Drive Innovation in Food Product Development
GPAC
Oshtemo, MI
- $110,000 to $135,000 USD / year
Senior Manager, Food Safety & Quality Assurance (FSQA)
Added 3 mins ago
Advisor IT Service Owner
Enbridge Employee Services Inc
Remote, United States
…applications and related system interfaces that enable key business operations. This position combines application development, production support, troubleshooting, and stakeholder…
Added 7 mins ago
CI
System Analyst/Sr. System Analyst
Cook Inlet Tribal Council Inc.
Anchorage, AK
- $74,000 to $104,400 USD / year
Reports To:Manager/Sr. Manager, Enterprise Applications
Added 8 mins ago
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General Manager - Glass & Residential Construction
GPAC
Onida, SD
- $60,000 to $80,000 USD / year
We are seeking an experienced, motivated, and results-driven General Manager to oversee daily operations for our glass company. This individual will be responsible for managing employees,…
Added 8 mins ago
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General Manager - Glass & Residential Construction
GPAC
Pierre, SD
- $60,000 to $80,000 USD / year
We are seeking an experienced, motivated, and results-driven General Manager to oversee daily operations for our glass company. This individual will be responsible for managing employees,…
Added 8 mins ago
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General Manager - Glass & Residential Construction
GPAC
Sioux Falls, SD
- $60,000 to $80,000 USD / year
We are seeking an experienced, motivated, and results-driven General Manager to oversee daily operations for our glass company. This individual will be responsible for managing employees,…
Added 8 mins ago
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General Manager - Glass & Residential Construction
GPAC
Hartford, SD
- $60,000 to $80,000 USD / year
We are seeking an experienced, motivated, and results-driven General Manager to oversee daily operations for our glass company. This individual will be responsible for managing employees,…
Added 8 mins ago
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General Manager - Glass & Residential Construction
GPAC
Mitchell, SD
- $60,000 to $80,000 USD / year
We are seeking an experienced, motivated, and results-driven General Manager to oversee daily operations for our glass company. This individual will be responsible for managing employees,…
Added 8 mins ago
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General Manager - Glass & Residential Construction
GPAC
Chamberlain, SD
- $60,000 to $80,000 USD / year
We are seeking an experienced, motivated, and results-driven General Manager to oversee daily operations for our glass company. This individual will be responsible for managing employees,…
Added 8 mins ago
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General Manager - Glass & Residential Construction
GPAC
Winner, SD
- $60,000 to $80,000 USD / year
We are seeking an experienced, motivated, and results-driven General Manager to oversee daily operations for our glass company. This individual will be responsible for managing employees,…
Added 8 mins ago
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General Manager - Glass & Residential Construction
GPAC
Pierre, SD
- $60,000 to $80,000 USD / year
We are seeking an experienced, motivated, and results-driven General Manager to oversee daily operations for our glass company. This individual will be responsible for managing employees,…
Added 8 mins ago
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General Manager - Glass & Residential Construction
GPAC
Watertown, SD
- $60,000 to $80,000 USD / year
We are seeking an experienced, motivated, and results-driven General Manager to oversee daily operations for our glass company. This individual will be responsible for managing employees,…
Added 8 mins ago
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General Manager - Glass & Residential Construction
GPAC
Clark, SD
- $60,000 to $80,000 USD / year
We are seeking an experienced, motivated, and results-driven General Manager to oversee daily operations for our glass company. This individual will be responsible for managing employees,…
Added 8 mins ago
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General Manager - Glass & Residential Construction
GPAC
Webster, SD
- $60,000 to $80,000 USD / year
We are seeking an experienced, motivated, and results-driven General Manager to oversee daily operations for our glass company. This individual will be responsible for managing employees,…
Added 8 mins ago
G
General Manager - Glass & Residential Construction
GPAC
Mobridge, SD
- $60,000 to $80,000 USD / year
We are seeking an experienced, motivated, and results-driven General Manager to oversee daily operations for our glass company. This individual will be responsible for managing employees,…
Added 8 mins ago
G
General Manager - Glass & Residential Construction
GPAC
Billings, MT
- $60,000 to $80,000 USD / year
We are seeking an experienced, motivated, and results-driven General Manager to oversee daily operations for our glass company. This individual will be responsible for managing employees,…
Added 9 mins ago
Senior Project Manager - PMO Lead
Cushman & Wakefield
Creve Coeur, MO
- Prepare and coordinate project reports and drawing reviews for clients, Account/Portfolio Manager, and property/facility management team at all project phases including conceptual,…
Added 9 mins ago
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General Manager (Dunkin')
Dukin
Chicago, IL
- $45,000 to $55,000 USD / year
Dunkin' General Manager | UIC Student Center East | Chicago, IL
Added 9 mins ago
Seasonal Task Associate
Ulta Beauty, Inc.
Roseburg, OR
…completing tasks as assigned. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and…
Added 10 mins ago
B2B Pet Sales Support Admin
Post Holdings Inc.
Saint Louis, MO
…business. In this role, you'll work closely with the Project Manager, Sales team, Customer Service team, and our customers to help ensure projects move forward, customer needs are met, and…
Added 11 mins ago
Program Manager III, Operational Technology Security, Data Centers
Google
Atlanta, GA · Reston, VA · Seattle, WA · Sunnyvale, CA
As a Program Manager for Operational Technology (OT) Cybersecurity, you will support vulnerability management programs across the operational technology that supports critical…
Added 12 mins ago
Seasonal Task Associate
Ulta Beauty, Inc.
Beaverton, OR
…completing tasks as assigned. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and…
Added 12 mins ago
Seasonal Task Associate
Ulta Beauty, Inc.
Salem, OR
…completing tasks as assigned. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and…
Added 15 mins ago
Seasonal Task Associate
Ulta Beauty, Inc.
Redmond, OR
…completing tasks as assigned. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and…
Added 15 mins ago
Seasonal Task Associate
Ulta Beauty, Inc.
McMinnville, OR
…completing tasks as assigned. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and…

Closed listing

Pearson

Manager, Partnership Management

Helena, MT, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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