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Added 4 mins ago
District Manager
Mondelez Global LLC
Remote, United States
As a District Manager, you lead a portfolio of Retail Territory Managers (RTMs) and Merchandisers across multiple territories. You’re the strategic connector between field execution and…
Added 7 mins ago
CH
Behavioral Scientist, Senior
Cayuse Holdings
Augusta, ME
- $160,000 to $175,000 USD / year
…foundation in behavioral science methodologies coupled with the program management expertise to operate effectively within federal governance structures. Success in this role requires the…
Added 7 mins ago
Manager, Partnership Management
Pearson
Augusta, ME
…customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost,…
Added 8 mins ago
PN
Contracting Professional 3
Pacific Northwest National Laboratory
Richland, WA
- $91,000 USD / year
…assistance in development of acquisition strategies, including program advance planning, requirement development, vendor sourcing, solicitation, proposal evaluation, vendor selection,…
Added 13 mins ago
MT
Administrative Associate IV
Montana Tech
Butte, MT
- $18.19 USD / hour
…employer contribution, partial tuition waiver, and a wellness…
Added 14 mins ago
AC
BD Representative
Aston Carter
Missoula, MT
- $28 to $29 USD / hour
…to recruit local businesses into a growing delivery partner program. In this field-based role, you will engage business owners, build community relationships, guide partners through the…
Added 14 mins ago
Wealth Management Specialist
Bank of America
Missoula, MT
Job Description: This EGP Trainee is a training program to develop and prepare candidates to further develop and service the FA Teams client base. The Trainee role allows EGP Specialist to…
Added 14 mins ago
Lead Technical SEO Manager
Zoom
Helena, MT
You will be part of Zoom's Website Engineering team within the Online Business organization, a cross-functional group of web engineers, CMS specialists, SEO and AEO experts, and performance…
Added 16 mins ago
ID
Sr. Project Manager - Digital / IT (SDLC Methodologies, Life Science)
INTEGRATED DNA TECHNOLOGIES, INC.
Austin, TX · Coralville, IA · Fargo, ND
- $95,000 to $130,000 USD / year
The Senior Project Manager is responsible for the success of large strategic projects. As needed, they may also provide management for a small program and will be responsible for planning,…
Added 16 mins ago
Department Manager - Irrigation/Hardscapes Knowledge Preferred
SiteOne Landscape Supply
Memphis, TN
Assist Branch Manager with the sales and operations planning process, statistical demand forecasting, and integration of supply and demand plans.
Added 20 mins ago
US
Sr Manager Field Ops
United Site Services
SEATTLE, WA
- $116,160 to $174,240 USD / year
…customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each…
Added 20 mins ago
US
Equipment Specialist
United Site Services
BARHAMSVILLE, VA
- $16.58 to $22.38 USD / hour
…customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each…
Added 23 mins ago
Manager, Software Engineering
Plansource
UNAVAILABLE
The Manager, Software Engineering is responsible for leading and developing a team of software engineers while ensuring the delivery of high quality, scalable, and maintainable SaaS…
Added 24 mins ago
KC
Project/Program Manager III
King County
Seattle, WA
- $56.82 to $68.69 USD / hour
King County Metro Transit’s Rail Division is seeking to hire a collaborative and process-oriented Non-Revenue Vehicle (NRV) Project/Program Manager III. This Project/Program Manager (PPM…
Added 28 mins ago
CH
Data Analyst
Cayuse Holdings
Concord, NH
- $100,000 to $110,000 USD / year
This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting…
Added 32 mins ago
W
Pharmacy Operations Manager
Walgreens
ELIZABETH, NJ
- $22.5 to $35.75 USD / hour
…pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the…
Added 33 mins ago
W
Pharmacy Operations Manager
Walgreens
CANTON, GA
- $22.5 to $35.75 USD / hour
…pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the…
Added 35 mins ago
CH
Data Analyst
Cayuse Holdings
Providence, RI
- $100,000 to $110,000 USD / year
This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting…
Added 43 mins ago
Project Mgr, Sr Staff
Entergy
New Orleans, LA
…operational risk controls while driving accountability and execution…
Added 45 mins ago
Quality Engineer
USBEC ABB Motors and Mechanical Inc.
Fort Smith, AR
Provide Quality Engineering support for plant processes and improvements to all business/production units. Works with individuals and teams to resolve material discrepancies and in-process…
Added 49 mins ago
Pioneers' Home Assistant Administrator (PCN 027314)
State of Alaska
Anchorage, AK
A bachelor's degree from an accredited college in gerontology, nursing, health administration, a health-related field, business administration, or public administration.ANDOne year of…
Added 1 hour ago
A
Corporate Sales Manager - Large Enterprise | ACA Compliance
ADP
Nm Home Office, NM
- $76,400 to $152,000 USD / year
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven,…
Added 1 hour ago
Assistant General Manager
Chipotle Mexican Grill
Ames, IA
…our restaurants. You’ll learn what it takes to run a strong business, hire and train great people, and deliver a Guest Obsessed experience. At Chipotle, you’ll join a team that’s committed…
Added 1 hour ago
Assistant General Manager
Chipotle Mexican Grill
West Des Moines, IA
…our restaurants. You’ll learn what it takes to run a strong business, hire and train great people, and deliver a Guest Obsessed experience. At Chipotle, you’ll join a team that’s committed…
Added 1 hour ago
PF
Product Manager II (AI Capabilities)
Principal Financial Group
Des Moines, IA
- $104,400 to $187,200 USD / year
…intelligence, customer experience, risk management, and operational excellence. You will be responsible for defining and executing the product roadmap for AI-enabled solutions while…

Closed listing

Pearson

Manager, Partnership Management

Carson City, NV, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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