Jobs in the United States

25+ jobs

Save this search

Added just now
[US] HW Project Manager
EdgeCortix
Remote, United States
EdgeCortix seeks to hire a HardWare (HW) Project Manager to join our US based team and coordinate the development, production, and lifecycle of our AI Accelerator HW products which include…
Added 1 min ago
A
Barista (On-Call)
AccorHotel
Honolulu, HI
- $27.55 to $34.44 USD / hour
…environment and customers for cues. Communicates information to manager or shift supervisor so that the team can respond as necessary to create the Third Place environment during each…
Added 6 mins ago
General Manager(05002) - 5480 E Busch Blvd
Domino's
Temple Terrace, FL
…Managers to be trained and certified through our unique Management Development Program. If you have limited experience, this program will teach you everything you need to learn to become a…
Added 6 mins ago
General Manager(05004) - 3801 W Gandy Blvd
Domino's
Tampa, FL
…Managers to be trained and certified through our unique Management Development Program. If you have limited experience, this program will teach you everything you need to learn to become a…
Added 6 mins ago
General Manager(05003) - 5801 N Florida Ave
Domino's
Tampa, FL
…Managers to be trained and certified through our unique Management Development Program. If you have limited experience, this program will teach you everything you need to learn to become a…
Added 7 mins ago
Assistant Manager(03834) - 100057 University blvd
Domino's
Orlando, FL
…Managers to be trained and certified through our unique Management Development Program. If you have limited experience, this program will teach you everything you need to learn to become a…
Added 7 mins ago
Assistant Manager(05142) - 933 beville rd
Domino's
South Daytona, FL
…Managers to be trained and certified through our unique Management Development Program. If you have limited experience, this program will teach you everything you need to learn to become a…
Added 8 mins ago
General Manager(05812) - 809 S Eufaula ave
Domino's
Eufaula, AL
…Managers to be trained and certified through our unique Management Development Program. If you have limited experience, this program will teach you everything you need to learn to become a…
Added 9 mins ago
CH
Executive Chef-260 EX
Crescent Hotels and Resorts
Baltimore, MD
- $85,000 USD / year
…Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU…
Added 9 mins ago
Branch Manager - Greater Baltimore Market - Baltimore, Maryland
JPMorgan Chase
Baltimore, MD
Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
Added 9 mins ago
GA
Sr Technical Program Manager
GE Aerospace
Baltimore, MD
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
Added 9 mins ago
Registered Nurse Case Manager
Ascension Health
Baltimore, MD
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 9 mins ago
Social Worker Case Management
Ascension Health
Baltimore, MD
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 11 mins ago
Senior Broker Relationship Manager - Small Commercial
Travelers Insurance Company
Santa Fe, NM
Share field trends and competitive practices with peers, product manager and leaders to promote organization learning and opportunities.
Added 12 mins ago
Lead Specialist, Performance Marketing
Pearson
Santa Fe, NM
This position is also known as: Senior Paid Search Manager; Lead SEM Specialist; Lead Performance Marketing Specialist; Paid Search Lead
Added 12 mins ago
Manager, Partnership Management
Pearson
Santa Fe, NM
…customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost,…
Added 14 mins ago
GI
Managing Consultant | Healthcare Operations & Transformation Project Manager
Guidehouse Inc.
VA
- $113,000 to $188,000 USD / year
…through programs including the Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA), Foreign Medical Program (FMP), and specialty programs. Its evolving…
Added 17 mins ago
Branch Manager 4 - Evanston, IL
U.S. Bank National Association
Evanston, IL
…employees. This includes providing real-time feedback, fostering development, and ensuring employees are equipped to deliver exceptional customer…
Added 18 mins ago
Manager Building Services
Iowa State University
Ames, IA
This is a people leadership and operations management role in a highly technical, creative environment. The manager will lead professional and student staff with varied areas of expertise,…
Added 18 mins ago
CH
Data Analyst
Cayuse Holdings
Des Moines, IA
- $100,000 to $110,000 USD / year
Perform data cleaning, transformation, and exploratory analysis to ensure data integrity and readiness for reporting and machine learning applications.
Added 19 mins ago
Business Development & Field Innovation Manager
Motorola Solutions, Inc.
Remote, United States
Motorola Solutions Applied Technology is seeking a forward-thinking, technically grounded Business Development & Field Innovation Manager to drive growth and market expansion across our…
Added 23 mins ago
UG
Senior Product Manager
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
…inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global…
Added 24 mins ago
G
Architecture Project Manager
GPAC
Phoenix, AZ
- $90,000 to $110,000 USD / year
…architecture and design firm is seeking an Architecture Project Manager to join its team in the Grand Rapids, Michigan…
Added 24 mins ago
G
Architecture Project Manager
GPAC
Tucson, AZ
- $90,000 to $110,000 USD / year
…architecture and design firm is seeking an Architecture Project Manager to join its team in the Grand Rapids, Michigan…
Added 25 mins ago
G
Architecture Project Manager
GPAC
Mesa, AZ
- $90,000 to $110,000 USD / year
…architecture and design firm is seeking an Architecture Project Manager to join its team in the Grand Rapids, Michigan…

Pearson

Manager, Partnership Management

Santa Fe, NM, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

Original job description

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

#location

Apply About employer

More about this job

Skills

Process improvement
Customer service
Customer experience
Regulatory compliance
Forecasting
Coaching
Communication skills
Program management
Performance management
Customer relations
Project management
Negotiation
Presentation skills
Budget management

Report this job