Jobs in the United States

25+ jobs

Save this search

Added just now
[US] HW Project Manager
EdgeCortix
Remote, United States
EdgeCortix seeks to hire a HardWare (HW) Project Manager to join our US based team and coordinate the development, production, and lifecycle of our AI Accelerator HW products which include…
Added 1 min ago
A
Barista (On-Call)
AccorHotel
Honolulu, HI
- $27.55 to $34.44 USD / hour
…your family healthy, plus access to our Employee Assistance Program (EAP) for mental health and wellness…
Added 3 mins ago
Survey Crew Chief
SAM, LLC
Charlotte, NC
Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career…
Added 4 mins ago
CO
Temporary Animal Services Representative
County of Riverside
San Jacinto, CA
- $22.17 to $28.59 USD / hour
The County of Riverside’s Human Resources Temporary Assignment Program (TAP) is seeking a Temporary Animal Services Representative to support the Animal Services Department in San Jacinto.
Added 6 mins ago
General Manager(06081) - 21 Church St.
Domino's
Prince Frederick, MD
…franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for…
Added 6 mins ago
US Marketing Manager Digital Health Solutions
Abbott Laboratories
Lake Forest, IL
Provide product expertise, competitive insights, and market intelligence to support Acquisition Marketing, Value Expansion Marketing, Marketing Operations, Sales, and Customer Success.
Added 9 mins ago
CH
Executive Chef-260 EX
Crescent Hotels and Resorts
Baltimore, MD
- $85,000 USD / year
401K matching program for eligible associates
Added 9 mins ago
Senior Power Systems Electrical Engineer
Honeywell Technologies
Baltimore, MD
…expert for the University of Maryland (UMD) NextGen Energy Program Public-Private Partnership (P3). In this role, you will be responsible for all electrical, instrumentation, and control…
Added 9 mins ago
Registered Nurse - Patient Safety Manager
Veterans Affairs, Veterans Health Administration
Baltimore, MD
Added 9 mins ago
GA
Sr Manufacturing Engineer - Sourced Hardware
GE Aerospace
Baltimore, MD
- $116,000 to $155,000 USD / year
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing.…
Added 9 mins ago
Branch Manager - Greater Baltimore Market - Baltimore, Maryland
JPMorgan Chase
Baltimore, MD
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You…
Added 9 mins ago
GA
Sr Technical Program Manager
GE Aerospace
Baltimore, MD
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
Added 11 mins ago
CO
Administrative Services Analyst - Public Works
City of Oxnard
Oxnard, CA
- $37.59 to $61.62 USD / hour
This classification is distinguished from the Administrative Services Coordinator/Support Supervisor in that it performs professional financial, managerial and/or operational analysis work…
Added 12 mins ago
Systems Administrator – Kiteworks
SitusAMC
Santa Fe, NM
Gather and document system requirements across project teams and support the infrastructure build, cutover, and transition of new products and services into post-launch operations…
Added 12 mins ago
Branch Manager Farmington/Shiprock
Wells Fargo
SHIPROCK, NM · FARMINGTON, NM
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 12 mins ago
O
Principal Program Manager - OCI Product Marketing
Oracle
Santa Fe, NM
- $90,100 to $209,500 USD / year
We are looking for a strategic Program Manager (IC4) to establish and run the operating model for business-critical OCI Web and Oracle AI World programs. This role brings sustained…
Added 12 mins ago
Manager, Partnership Management
Pearson
Santa Fe, NM
Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans,…
Added 12 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Santa Fe, NM
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 14 mins ago
GI
Managing Consultant | Healthcare Operations & Transformation Project Manager
Guidehouse Inc.
VA
- $113,000 to $188,000 USD / year
Guidehouse is seeking a Managing Consultant to support healthcare operations and transformation initiatives for the Department of Veterans Affairs (VA), including Veteran and Family Member…
Added 15 mins ago
G
Medical Underwriting Manager
GPAC
Overland Park, KS
- $70,000 to $80,000 USD / year
We are seeking an experienced Medical Underwriting Manager to lead the daily operations, performance, and development of a small-group medical underwriting team.
Added 16 mins ago
Critical Facility Technician 2 - St. Louis, MO
M. C. Dean
Saint Louis, MO
…technician serves as an expert technical resource reporting to a program manager, interacting with Onsite Engineering Operations (OEO) and any third party vendors. They are expected to be a…
Added 17 mins ago
H&
Spa Manager
Hand & Stone - 6020 Jericho Turnpike - Commack, NY
Commack, NY
- $70,000 to $75,000 USD / year
Hand & Stone Massage and Facial Spa in Commack, New York is seeking a dynamic and energetic SPA MANAGER to lead our wellness and relaxation spa with enthusiasm and expertise. In this…
Added 18 mins ago
TJ
Lead Program Assistant
The J
St. Louis, MO
- Up to $20 USD / hour
The Lead Program Assistant position is responsible for overseeing and supervising a team of Program Assistants (DSP) who provide personalized services for our Connections and /or IN…
Added 18 mins ago
Student Recruiter III
Iowa State University
Ames, IA
…recruitment initiatives, develop strategic outreach efforts, and support a team dedicated to helping prospective graduate students navigate their path to Iowa State. In this role, you'll…
Added 18 mins ago
Manager Building Services
Iowa State University
Ames, IA
This is a people leadership and operations management role in a highly technical, creative environment. The manager will lead professional and student staff with varied areas of expertise,…

Pearson

Manager, Partnership Management

Santa Fe, NM, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

Original job description

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

#location

Apply About employer

More about this job

Skills

Process improvement
Customer service
Customer experience
Regulatory compliance
Forecasting
Coaching
Communication skills
Program management
Performance management
Customer relations
Project management
Negotiation
Presentation skills
Budget management

Report this job