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Assistant Restaurant Manager(01022) - 30068 Ford Road Garden City, MI
Domino's
Garden City, MI
- $15 to $19 USD / hour
…Restaurant Managers! Whether you're an experienced Assistant Manager or a strong Shift Leader ready to advance, you'll help lead our fast-paced Quick Service Restaurant (QSR)…
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Assistant Manager(05142) - 933 beville rd
Domino's
South Daytona, FL
…trained and certified through our unique Management Development Program. If you have limited experience, this program will teach you everything you need to learn to become a successful…
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General Manager(01276) - 6022 S Harvey
Domino's
Muskegon, MI
…today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of…
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Delivery Driver(02588) 920 S Merrifield Ave
Domino's
Mishawaka, IN
…successful Domino's franchise owners! From Delivery Driver to Manager Trainee, Manager Trainee to General Manager, General Manager to District Manager, or even Franchisee or Director of…
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General Manager
Domino's
Deerfield, IL
Are you interested in being a General Manager for a Domino's store? It starts here! General managers are responsible for everything that happens during the shift. This includes…
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General Manager(05812) - 809 S Eufaula ave
Domino's
Eufaula, AL
…trained and certified through our unique Management Development Program. If you have limited experience, this program will teach you everything you need to learn to become a successful…
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Assistant Manager(02619) 560 Indian Boundary Road
Domino's
Chesterton, IN
…today are successful Domino's franchise owners. From Assistant Manager to General Manager, General Manager to District Manager or even Franchisee or Manager Corporate Operations, our stores…
Added 1 min ago
Delivery Driver(02619) 560 Indian Boundary Road
Domino's
Chesterton, IN
…successful Domino's franchise owners! From Delivery Driver to Manager Trainee, Manager Trainee to General Manager, General Manager to District Manager, or even Franchisee or Director of…
Added 1 min ago
Assistant Manager(02558) - 4070 Pendleton Way
Domino's
Indianapolis, IN
The Assistant Manager is one of the most important positions in our stores. They are responsible for running great shifts, taking great care of customers, working towards store’s goals,…
Added 2 mins ago
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Executive Chef-260 EX
Crescent Hotels and Resorts
Baltimore, MD
- $85,000 USD / year
401K matching program for eligible associates
Added 2 mins ago
Senior Power Systems Electrical Engineer
Honeywell Technologies
Baltimore, MD
…expert for the University of Maryland (UMD) NextGen Energy Program Public-Private Partnership (P3). In this role, you will be responsible for all electrical, instrumentation, and control…
Added 2 mins ago
Registered Nurse - Patient Safety Manager
Veterans Affairs, Veterans Health Administration
Baltimore, MD
Added 2 mins ago
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Sr Manufacturing Engineer - Sourced Hardware
GE Aerospace
Baltimore, MD
- $116,000 to $155,000 USD / year
Acts as a Project Manager for large complex suppliers along with others
Added 2 mins ago
Branch Manager - Greater Baltimore Market - Baltimore, Maryland
JPMorgan Chase
Baltimore, MD
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You…
Added 2 mins ago
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Sr Technical Program Manager
GE Aerospace
Baltimore, MD
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
Added 3 mins ago
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Administrative Services Analyst - Public Works
City of Oxnard
Oxnard, CA
- $37.59 to $61.62 USD / hour
…and/or operational analysis work and/or provides professional program analysis, evaluation and…
Added 4 mins ago
Systems Administrator – Kiteworks
SitusAMC
Santa Fe, NM
…and transition of new products and services into post-launch operations throughout the life of the product or…
Added 4 mins ago
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Information Security Engineer
TTEC
Santa Fe, NM
- $65,000 to $70,000 USD / year
…other members of the Information Security teams, internal IT Operations and Engineering teams, and vendor technical…
Added 4 mins ago
Branch Manager Farmington/Shiprock
Wells Fargo
SHIPROCK, NM · FARMINGTON, NM
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 4 mins ago
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Principal Program Manager - OCI Product Marketing
Oracle
Santa Fe, NM
- $90,100 to $209,500 USD / year
We are looking for a strategic Program Manager (IC4) to establish and run the operating model for business-critical OCI Web and Oracle AI World programs. This role brings sustained…
Added 4 mins ago
Manager, Partnership Management
Pearson
Santa Fe, NM
Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans,…
Added 4 mins ago
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Business Systems Analyst (BSA)
Eliassen Group
Santa Fe, NM
- $70 to $80 USD / hour
…and cross-functional teams with strategic planning, portfolio operations, communications, and organizational execution. This is not a traditional technical BSA or Project Manager role. The…
Added 7 mins ago
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Managing Consultant | Healthcare Operations & Transformation Project Manager
Guidehouse Inc.
VA
- $113,000 to $188,000 USD / year
Guidehouse is seeking a Managing Consultant to support healthcare operations and transformation initiatives for the Department of Veterans Affairs (VA), including Veteran and Family Member…
Added 8 mins ago
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Medical Underwriting Manager
GPAC
Overland Park, KS
- $70,000 to $80,000 USD / year
We are seeking an experienced Medical Underwriting Manager to lead the daily operations, performance, and development of a small-group medical underwriting team.
Added 8 mins ago
Plant Lead
Arcosa Brand
Euless, TX
The Lead Person will assist the Plant Manager

Closed listing

Pearson

Manager, Partnership Management

Des Moines, IA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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