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Added 2 mins ago
LT
Restaurant Team Member Part Time
Love's Travel Stops & Country Stores
Three Rivers, TX
- Part-time
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance…
Added 5 mins ago
Senior Director, Pharma Toxicology
Jobgether
Remote, United States
The Senior Director, Pharma Toxicology will provide enterprise-wide leadership for nonclinical safety across a diverse pharmaceutical, over-the-counter, and consumer health portfolio. This…
Added 6 mins ago
Boundary Enclave Administrator
General Dynamics Information Technology
Schofield, HI
GDIT is seeking qualified candidates for Mission Training Complex Capabilities Support II (MTCCS II) program. GDIT delivers individual sustainment through collective Mission Command…
Added 6 mins ago
Project Accountant - Remote, US
Bowman
Honolulu, HI
…assignments and related fields. Review work produced by staff for quality…
Added 6 mins ago
CH
Behavioral Scientist, Senior
Cayuse Holdings
Honolulu, HI
- $160,000 to $175,000 USD / year
…deliverables. This position involves close collaboration with client leadership, stakeholders, and technical teams to design, plan, and execute projects involving behavioral interventions -…
Added 6 mins ago
Senior Strategic and Operational Intelligence Analyst
Humana
Honolulu, HI
…CTI collection, processing, and analysis while supporting the development of proactive countermeasures that reduce Humana's exposure before threats materialize. Working with operational…
Added 6 mins ago
A
Shipyard Project Manager
Aerotek
Honolulu, HI
- $38 to $60 USD / hour
Track vendor progress, risks, and performance metrics, ensuring adherence to program deadlines and quality expectations.
Added 6 mins ago
Director, Population Health Strategy – Chronic Condition Management
Humana
Honolulu, HI
Three (3) or more years of formal people-leadership experience, including responsibility for team performance and talent development.
Added 6 mins ago
Director of Rehab - Physical Therapist (PT)
Genesis Healthcare
Honolulu, HI
…more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development…
Added 6 mins ago
Psychology Program Manager
Veterans Affairs, Veterans Health Administration
Honolulu, HI
Added 6 mins ago
USPACOM Group Lead
The MITRE Corporation
Honolulu, HI
The GL must exercise leadership and have excellent interpersonal skills to effectively supervise, develop, and manage team members. In addition, the GL will work closely with the department…
Added 6 mins ago
Cyber Security Manager - Diego Garcia
Amentum
Honolulu, HI
Serve as principal advisor to USG and Program leadership on all matters relating to the security and integrity.
Added 6 mins ago
Supervisor - Call Center
Maximus
Honolulu, HI
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program…
Added 6 mins ago
DIETITIAN
Compass Group, North America
Honolulu, HI
Wellness & Support – Employee Assistance Program, FSAs, and health programs
Added 6 mins ago
Senior Broker Relationship Manager - Small Commercial
Travelers Insurance Company
Honolulu, HI
Use business development and management processes that deliver critical strategic initiatives, high quality plans and prospects to the business and are focused on profit and growth.
Added 6 mins ago
DIETITIAN
Compass Group, North America
Honolulu, HI
Wellness & Support – Employee Assistance Program, FSAs, and health programs
Added 6 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Honolulu, HI
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 6 mins ago
EG
Senior Solution Architect – Databricks, Data & AI
Eliassen Group
Honolulu, HI
- $100 to $105 USD / hour
…reusable patterns for source ingestion, transformation, data quality, lineage, and deployment. Architect configuration-driven onboarding frameworks using Databricks Lakeflow, Asset Bundles,…
Added 7 mins ago
TU
Executive Director
The US Oncology Network
Peoria, IL
- $150,000 to $225,000 USD / year
Lead the development and execution of short- and long-term strategic and operating plans, including growth, efficiency, cost management, quality, and talent development
Added 11 mins ago
SF
IVF Nurse Manager
Spring Fertility
San Francisco, CA
- $135,000 to $165,000 USD / year
The IVF Nurse Manager –provides clinical, operational, and people leadership across all clinical nursing services and patient navigation functions within fertility and specialty care…
Added 12 mins ago
SO
Head Nurse (40 Hour)
State of Connecticut
Middletown, CT
- $95,809 to $126,746 USD / year
Are you an experienced nursing professional ready to take on a leadership role while making a meaningful difference in the lives of children and families? We are seeking dedicated and…
Added 13 mins ago
Behavior Clinician
Black Hills Works
Rapid City, SD
Travel: Regular travel to community sites, residential homes, and program locations across service area
Added 14 mins ago
Senior Sales Executive (NE)
Marriott
NEW ORLEANS, LA
…business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue…
Added 16 mins ago
Digital Experience Optimization, Adoption & Effectiveness ( Digital Manager -US)
TD Bank, N.A.
Remote, United States
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 16 mins ago
Director Invasive Cardiology North Area
Advocate Health and Hospitals Corporation
United States
Provides direct leadership to managers and supervisors, including coaching, development, and performance management, in partnership with Advocate Health Acute, Ambulatory, and Virtual…

Closed listing

Pearson

Manager, Partnership Management

Bismarck, ND, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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