Jobs in the United States

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Added 2 mins ago
Transportation Engineer Trainee
State of Connecticut
Newington, CT
…growth opportunities available: Transportation Engineer 3 (Project Engineer) and Transportation Supervising Engineer (Project Manager) with additional…
Added 2 mins ago
Fiscal/Operations Manager
State of Connecticut
Hartford, CT
The Connecticut State Library (CSL) is currently accepting applications for a Fiscal/Operations Manager (State Program Manager) in Hartford.
Added 5 mins ago
Meeting Manager
BCD
United States
…applicable jurisdictions in the US for the position of Meeting Manager is between $60,000 - $75,000. The actual pay depends on your skills, qualifications, experience, geographical…
Added 5 mins ago
Corporate Meetings and Events Sourcing & Service Delivery Manager
BCD
United States
…of Corporate Meetings and Events Sourcing & Service Delivery Manager is between $80,000 - $110,000. The actual pay depends on your skills, qualifications, experience, geographical location,…
Added 5 mins ago
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Architecture Project Manager
GPAC
Atlanta, GA
- $80,000 to $125,000 USD / year
If you are a passionate Project Manager looking to join a growing firm, there is an incredible opportunity that awaits you. This reputable Architecture and Design Firm is looking for an…
Added 6 mins ago
Digital Experience Optimization, Adoption & Effectiveness ( Digital Manager -US)
TD Bank, N.A.
Remote, United States
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 mins ago
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Architecture Project Manager
GPAC
Columbus, GA
- $80,000 to $125,000 USD / year
If you are a passionate Project Manager looking to join a growing firm, there is an incredible opportunity that awaits you. This reputable Architecture and Design Firm is looking for an…
Added 6 mins ago
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Architecture Project Manager
GPAC
Macon, GA
- $80,000 to $125,000 USD / year
If you are a passionate Project Manager looking to join a growing firm, there is an incredible opportunity that awaits you. This reputable Architecture and Design Firm is looking for an…
Added 6 mins ago
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Architecture Project Manager
GPAC
Savannah, GA
- $80,000 to $125,000 USD / year
If you are a passionate Project Manager looking to join a growing firm, there is an incredible opportunity that awaits you. This reputable Architecture and Design Firm is looking for an…
Added 7 mins ago
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Architecture Project Manager
GPAC
Athens, GA
- $80,000 to $125,000 USD / year
If you are a passionate Project Manager looking to join a growing firm, there is an incredible opportunity that awaits you. This reputable Architecture and Design Firm is looking for an…
Added 7 mins ago
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Architecture Project Manager
GPAC
Sandy Springs, GA
- $80,000 to $125,000 USD / year
If you are a passionate Project Manager looking to join a growing firm, there is an incredible opportunity that awaits you. This reputable Architecture and Design Firm is looking for an…
Added 7 mins ago
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Architecture Project Manager
GPAC
Roswell, GA
- $80,000 to $125,000 USD / year
If you are a passionate Project Manager looking to join a growing firm, there is an incredible opportunity that awaits you. This reputable Architecture and Design Firm is looking for an…
Added 8 mins ago
BR
Assistant Project Manager and Project Manager
Boutique Recruiting
Kennesaw, GA
- $85,000 USD / year
…that invests in your growth? This company is expanding its project management team and seeking an Project Manager to support a growing pipeline of large-scale multifamily construction…
Added 8 mins ago
BR
Assistant Project Manager and Project Manager
Boutique Recruiting
Kennesaw, GA
- $85,000 USD / year
…that invests in your growth? This company is expanding its project management team and seeking an Project Manager to support a growing pipeline of large-scale multifamily construction…
Added 8 mins ago
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Architecture Project Manager
GPAC
Warner Robins, GA
- $80,000 to $125,000 USD / year
If you are a passionate Project Manager looking to join a growing firm, there is an incredible opportunity that awaits you. This reputable Architecture and Design Firm is looking for an…
Added 8 mins ago
BR
Project Manager
Boutique Recruiting
Bothell, WA
- $180,000 USD / year
We are seeking an experienced Project Manager / Senior Project Manager to lead complex commercial construction projects in Bothell, WA, and throughout the greater Puget Sound region. This…
Added 8 mins ago
BR
Project Manager
Boutique Recruiting
Bothell, WA
- $180,000 USD / year
We are seeking an experienced Project Manager / Senior Project Manager to lead complex commercial construction projects in Bothell, WA, and throughout the greater Puget Sound region. This…
Added 9 mins ago
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Architecture Project Manager
GPAC
Mableton, GA
- $80,000 to $125,000 USD / year
If you are a passionate Project Manager looking to join a growing firm, there is an incredible opportunity that awaits you. This reputable Architecture and Design Firm is looking for an…
Added 12 mins ago
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HVAC Designer
GPAC
San Ramon, CA
- $75,000 to $110,000 USD / year
Excellent benefits, competitive compensation, and opportunities for professional development. Learn and grow with an experienced Engineering Manager that is an HVAC Engineering teacher!
Added 13 mins ago
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Research and Development Manager
GPAC
Nesconset, NY
- $150,000 to $160,000 USD / year
Prepare operating guidelines for product development and ensure a proper documentation flow.
Added 13 mins ago
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Research and Development Manager
GPAC
Farmingville, NY
- $150,000 to $160,000 USD / year
Prepare operating guidelines for product development and ensure a proper documentation flow.
Added 13 mins ago
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Research and Development Manager
GPAC
Long Island City, NY
- $150,000 to $160,000 USD / year
Prepare operating guidelines for product development and ensure a proper documentation flow.
Added 13 mins ago
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Research and Development Manager
GPAC
Holbrook, NY
- $150,000 to $160,000 USD / year
Prepare operating guidelines for product development and ensure a proper documentation flow.
Added 13 mins ago
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Research and Development Manager
GPAC
Bohemia, NY
- $150,000 to $160,000 USD / year
Prepare operating guidelines for product development and ensure a proper documentation flow.
Added 13 mins ago
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Research and Development Manager
GPAC
Nesconset, NY
- $150,000 to $160,000 USD / year
Prepare operating guidelines for product development and ensure a proper documentation flow.

Closed listing

Pearson

Manager, Partnership Management

Bismarck, ND, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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