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Spa Manager
Hand & Stone - 6020 Jericho Turnpike - Commack, NY
Commack, NY
- $70,000 to $75,000 USD / year
Performance-based bonus program tied to spa success
Added 1 min ago
Private Wealth Management - Private Wealth Advisor
U.S. Bank National Association
Kansas City, MO
…smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in…
Added 1 min ago
Premier Relationship Banker - King County WA
U.S. Bank National Association
Mercer Island, WA
…smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in…
Added 1 min ago
Premier Relationship Banker - Seattle, WA
U.S. Bank National Association
Seattle, WA
…smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in…
Added 1 min ago
Branch Manager 4 - Evanston, IL
U.S. Bank National Association
Evanston, IL
…smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in…
Added 1 min ago
TJ
Lead Program Assistant
The J
St. Louis, MO
- Up to $20 USD / hour
Adult Day at the J offers two specialized program tracks, Connections and IN. Our Connections program provides day support to older adults with Alzheimer's/Dementia and other cognitive and…
Added 1 min ago
Nuclear Civil Engineer - Principal
NextEra Energy
Palo, IA
…structures, regulatory compliance, and structural evaluations that support both the restart effort and long‑term operation of existing plant structures and…
Added 1 min ago
Entomology Analyst - Sumitomo Biorational
Valent BioSciences
Osage, IA
Perform calculation and evaluation of insect bioassay results based on probit analysis utilizing Microsoft Excel and a specified statistical analysis program.
Added 1 min ago
Software Engineer III
Robert Half Inc.
Remote, United States
Robert Half is seeking a Software Engineer III who will analyze, design, program, debug, test, implement and modify software enhancements and/or new applications used in local, networked,…
Added 2 mins ago
GR
Stores Associate | 40 hours per week | Supply Chain
Great River Health Systems
Mt. Pleasant, IA
- From $16.5 USD / hour
…supplies, linen, equipment. Able to maintain good inventory management processes, meeting supply needs with prompt delivery and assuring accuracy. Ensures the good working order and…
Added 2 mins ago
Sr Technology Project Manager- Vulnerability and Product Support Team - Remote
SitusAMC
Des Moines, IA
…eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the…
Added 2 mins ago
DIETITIAN
Compass Group, North America
Des Moines, IA
Wellness & Support – Employee Assistance Program, FSAs, and health programs
Added 2 mins ago
Senior Proposal Manager
Maximus
Des Moines, IA
? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Added 2 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Des Moines, IA
…eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the…
Added 2 mins ago
DIETITIAN
Compass Group, North America
Des Moines, IA
Wellness & Support – Employee Assistance Program, FSAs, and health programs
Added 2 mins ago
Supervisor - Call Center
Maximus
Des Moines, IA
…customer service representatives (CSRs) with the goal of meeting program objectives and customer service level…
Added 2 mins ago
Systems Administrator – Kiteworks
SitusAMC
Des Moines, IA
…responsible for the implementation, administration, and ongoing support of the organization's server and platform infrastructure. This individual is an experienced administrator on the…
Added 2 mins ago
Senior Broker Relationship Manager - Small Commercial
Travelers Insurance Company
Des Moines, IA
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental…
Added 2 mins ago
Automotive Finance Manager
Ken Garff Automotive Group
Clive, IA
Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
Added 2 mins ago
Sales Advisor
Ken Garff Automotive Group
Clive, IA
Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
Added 2 mins ago
Automotive Technician
Ken Garff Automotive Group
Clive, IA
Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
Added 2 mins ago
EPIC Analyst | 40 hours a week | Informatics
Great River Health Systems
West Burlington, IA
…configuration tasks, resolves advanced issues, and provides support to ensure reliable application system availability and performance. Additionally, the analyst designs, verifies,…
Added 2 mins ago
Pharmacist | 40 hours per week | Inpatient Pharmacy
Great River Health Systems
West Burlington, IA
Clinical Pharmacy Program Development, Maintenance, and Growth* Participate in the planning, development, and operation of Pharmacy Department clinical programs to fulfill the department’s…
Added 2 mins ago
CG
OFFICE PERSONNEL ADMINISTRATOR (FULL TIME)
Compass Group, North America
Johnston, IA
- $21 to $23 USD / hour
- Full-time
Facilitate informal team meetings, communicate operational updates, and support collaboration between management and staff.
Added 2 mins ago
Driver - CDL (B) Roll Off
Republic Services
Bettendorf, IA
Actively participate in the Company’s ReSOP program.

Pearson

Manager, Partnership Management

Bismarck, ND, United States

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Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

Original job description

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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