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Senior Category Manager
Cushman & Wakefield
Jefferson City, MO
This role interfaces with the business lines to lead the development and implementation of category strategies and supplier relationship management company wide. The primary responsibility…
Added just now
Underwriting Specialist - Management Liability D&O (Financial Institutions)
Nationwide Mutual Insurance Co.
IL
…sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At…
Added just now
Technical Director, Claims - Commercial, Excess Surplus, and Specialty
Nationwide Mutual Insurance Co.
Remote, United States
…sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At…
Added just now
Sr. Manager, Warehouse & Distribution Management
Alcon Research, LLC. Company
Houston, TX
The Sr. Manager, Warehouse & Distribution Management, is primarily responsible for leading teams to optimize daily warehouse and distribution operations for safety and efficiency. You will…
Added 2 mins ago
C
Product Manager - Retirement Services
Cognizant
Jefferson City, MO
- $150,000 to $180,000 USD / year
As a Product Manager - Retirement Services, you will make an impact by serving as the strategic bridge between business stakeholders, client leadership, and delivery teams to drive…
Added 2 mins ago
SVP Commercial Lending Manager
GPAC
Holland, MI
…team of direct reports, including responsibility for coaching, development, and performance management.• Bachelor’s degree in Business Administration, Finance, Accounting, or a related…
Added 3 mins ago
AI
Part Sales Manager - Part Time
AutoZone, Inc.
Perryville, MO
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong…
Added 3 mins ago
AI
Part Sales Manager - Full Time
AutoZone, Inc.
Festus, MO
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong…
Added 4 mins ago
SVP Commercial Lending Manager
GPAC
Sparta, MI
…team of direct reports, including responsibility for coaching, development, and performance management.• Bachelor’s degree in Business Administration, Finance, Accounting, or a related…
Added 4 mins ago
SVP Commercial Lending Manager
GPAC
Zeeland, MI
…team of direct reports, including responsibility for coaching, development, and performance management.• Bachelor’s degree in Business Administration, Finance, Accounting, or a related…
Added 4 mins ago
SVP Commercial Lending Manager
GPAC
Allendale, MI
…team of direct reports, including responsibility for coaching, development, and performance management.• Bachelor’s degree in Business Administration, Finance, Accounting, or a related…
Added 4 mins ago
SVP Commercial Lending Manager
GPAC
Holland, MI
…team of direct reports, including responsibility for coaching, development, and performance management.• Bachelor’s degree in Business Administration, Finance, Accounting, or a related…
Added 5 mins ago
SVP Commercial Lending Manager
GPAC
Coopersville, MI
…team of direct reports, including responsibility for coaching, development, and performance management.• Bachelor’s degree in Business Administration, Finance, Accounting, or a related…
Added 7 mins ago
Sr Manager BESS Engineering
Constellation Energy Generation, LLC.
Bow, NH
…regarding short-term and long-term programs that impact fleet operations. Fulfill managerial responsibilities regarding assigned staff (e.g., project assignment, development, compensation,…
Added 8 mins ago
CO
IT Technical Manager
City of Minneapolis
Minneapolis, MN
- $131,192 to $178,470 USD / year
The position leads and manages the technical operations of their area of expertise. This position is responsible for developing and implementing the technical strategy, supervising…
Added 8 mins ago
CO
Utilities Analyst I
City of Anaheim
Anaheim, CA
- $37.58 to $56.37 USD / hour
Working closely with the Utilities Warehouse & Logistics Manager, the Utilities Analyst I will help ensure that the materials and equipment APU depends on are planned for, ordered, and…
Added 9 mins ago
Correctional Sergeant II - Nash Correctional Institution
Adult Correction
Nash County, NC
…includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include…
Added 9 mins ago
Correctional Case Manager - (Sanford CC)
Adult Correction
Lee County, NC
…includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include…
Added 10 mins ago
SC
Payroll Specialist
State Controller's Office
CA
- $4,030 to $6,488 USD / month
Under general supervision of the Program Manager, in the Statewide Disability Program the incumbent is responsible for auditing and processing payroll documentation in compliance with…
Added 11 mins ago
JC
Supply Chain & Operations Associate - June Start
Johnson Controls Inc.
United States
- $73,000 to $80,000 USD / year
…to serve people, places and the planet. Our Supply Chain & Operations Rotational Program is a prestigious two-year leadership development experience that prepares recent college graduates…
Added 13 mins ago
BF
Item Data Coordinator
Blain's Farm & Fleet
Janesville, WI
- $19.5 to $21 USD / hour
Interface with Supply Chain, Merchant, Marketing, Operations, and Finance groups to troubleshoot and communicate potential needs and areas of improvement across all divisions and work with…
Added 14 mins ago
AR
Floating Assistant Property Manager
Avenue5 Residential, LLC
Lebanon, OR
- $23 to $25 USD / hour
We’re looking for a talented assistant property manager who will be responsible for assisting the property manager in the overall operations of the property. This includes ensuring…
Added 19 mins ago
SA
Manager - Business Analytics (Production Operations Support)
San Antonio Water System
San Antonio, TX
- $101,254 to $181,314 USD / year
JOB SUMMARYThe Manager – Business Analytics is responsible for the development and management of Customer Service performance metrics and operational analytics that will translate raw data…
Added 21 mins ago
Senior Product Manager, AI/ML
Google
Sunnyvale, CA · New York, NY
5 years of experience in a business function or role (e.g., strategic marketing, business operations, consulting).
Added 21 mins ago
Technical Program Manager III, AI Product Growth, Google Ads
Google
Mountain View, CA
…down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll…

Closed listing

Pearson

Manager, Partnership Management

Bismarck, ND, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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