Jobs in the United States

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Added 1 min ago
VV
ADMINISTRATIVE ASSISTANT (NON-CREDIT)
Victor Valley College
Victorville, CA
- $5,653 USD / month
…cultivate a collaborative, culture-focused environment where every manager, faculty and staff member plays an active role in advancing student persistence and…
Added 1 min ago
Software Engineering Manager for Cloud, DevOps & AI
Daimler Truck North America LLC
Portland, OR
As a Software Engineering Manager for Cloud, DevOps & AI, you will own the vision, strategy, planning, development, implementation, and management of a comprehensive IT portfolio that spans…
Added 2 mins ago
G
Medical Underwriting Manager
GPAC
Overland Park, KS
- $70,000 to $80,000 USD / year
We are seeking an experienced Medical Underwriting Manager to lead the daily operations, performance, and development of a small-group medical underwriting team.
Added 2 mins ago
IG
Early Career Intern - Digital Product Management
Invesco Group Services, INC.
Atlanta, GA
- $35 USD / hour
…at a global investment firm. As part of a Summer Internship Program cohort, you will have a variety of initiatives to keep you engaged throughout the summer including orientation,…
Added 3 mins ago
UG
Senior Product Manager
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
…inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global…
Added 4 mins ago
SL
Office Manager, International Student Services
Salt Lake Community College (UT)
Salt Lake City, UT
- $60,147.47 to $65,377.69 USD / year
Coordinate the International Diplomats student leadership program, including recruitment, training, mentorship, and leadership development.
Added 5 mins ago
G
Architecture Project Manager
GPAC
Phoenix, AZ
- $90,000 to $110,000 USD / year
…architecture and design firm is seeking an Architecture Project Manager to join its team in the Grand Rapids, Michigan…
Added 5 mins ago
G
Architecture Project Manager
GPAC
Tucson, AZ
- $90,000 to $110,000 USD / year
…architecture and design firm is seeking an Architecture Project Manager to join its team in the Grand Rapids, Michigan…
Added 5 mins ago
G
Architecture Project Manager
GPAC
Mesa, AZ
- $90,000 to $110,000 USD / year
…architecture and design firm is seeking an Architecture Project Manager to join its team in the Grand Rapids, Michigan…
Added 5 mins ago
G
Architecture Project Manager
GPAC
Chandler, AZ
- $90,000 to $110,000 USD / year
…architecture and design firm is seeking an Architecture Project Manager to join its team in the Grand Rapids, Michigan…
Added 5 mins ago
G
Architecture Project Manager
GPAC
Gilbert, AZ
- $90,000 to $110,000 USD / year
…architecture and design firm is seeking an Architecture Project Manager to join its team in the Grand Rapids, Michigan…
Added 5 mins ago
G
Architecture Project Manager
GPAC
Glendale, AZ
- $90,000 to $110,000 USD / year
…architecture and design firm is seeking an Architecture Project Manager to join its team in the Grand Rapids, Michigan…
Added 5 mins ago
G
Architecture Project Manager
GPAC
Scottsdale, AZ
- $90,000 to $110,000 USD / year
…architecture and design firm is seeking an Architecture Project Manager to join its team in the Grand Rapids, Michigan…
Added 5 mins ago
G
Architecture Project Manager
GPAC
Peoria, AZ
- $90,000 to $110,000 USD / year
…architecture and design firm is seeking an Architecture Project Manager to join its team in the Grand Rapids, Michigan…
Added 5 mins ago
G
Architecture Project Manager
GPAC
Tempe, AZ
- $90,000 to $110,000 USD / year
…architecture and design firm is seeking an Architecture Project Manager to join its team in the Grand Rapids, Michigan…
Added 5 mins ago
G
Architecture Project Manager
GPAC
Surprise, AZ
- $90,000 to $110,000 USD / year
…architecture and design firm is seeking an Architecture Project Manager to join its team in the Grand Rapids, Michigan…
Added 6 mins ago
SI
Product Marketing Sr Manager – Sales Enablement (Customer Zero)
Salesforce, Inc.
WA · IL · IN
- $770,000 to $880,000 USD / year
We are seeking a Product Marketing Sr Manager – Sales Enablement to lead cross-functional partnerships and the development and activation of field-facing content for the Customer Zero…
Added 6 mins ago
WT
School-Based Student Wellness Coach - Ontario, CA
Wellness Together
Ontario, CA
- $24 to $25 USD / hour
Reports To: Program Manager, Mental Health Services
Added 8 mins ago
G
Medical Underwriting Manager
GPAC
Overland Park, KS
- $70,000 to $80,000 USD / year
We are seeking an experienced Medical Underwriting Manager to lead the daily operations, performance, and development of a small-group medical underwriting team.
Added 8 mins ago
Manager Electronics Engineering
CORP-Corporate Office
United States
Strategic hiring and employee skills development, labor forecasting and execution through close collaboration with program management, and balancing employee needs with business goals
Added 8 mins ago
Manager Programs 2
CORP-Corporate Office
United States
Northrop Grumman’s Aeronautics Systems sector is seeking a Program Manager 2 to lead supplier integration in support of Test and Evaluation. This role will coordinate the delivery of…
Added 8 mins ago
Manager Programs 3
CORP-Corporate Office
United States
Northrop Grumman’s Aeronautics Systems sector is seeking a Program Manager 3 to serve as the Development Sub-IPT Lead in support of Test and Evaluation. This role will provide integrated…
Added 8 mins ago
Information Systems Engineer Manager 2
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for an Information Systems Engineer Manager 2 to join our team of qualified, diverse individuals within our Aircraft Solutions…
Added 9 mins ago
SR
Supply Chain Manager
Salt River Pima-Maricopa Indian Community
Scottsdale, AZ
- $95,443 to $133,622 USD / year
Under general supervision, the Supply Chain Manager will directly report to the HHS CFO and is responsible for leading, implementing, measuring, and directing a clinically integrated supply…
Added 9 mins ago
G
Medical Underwriting Manager
GPAC
Overland Park, KS
- $70,000 to $80,000 USD / year
We are seeking an experienced Medical Underwriting Manager to lead the daily operations, performance, and development of a small-group medical underwriting team.

Pearson

Manager, Partnership Management

Bismarck, ND, United States

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Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

Original job description

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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