Jobs in the United States

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Added 5 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Indianapolis, IN
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 7 mins ago
J
Sr. Systems Engineer – AI Gateway Platform
Jobgether
Remote, United States
- $125,000 to $180,000 USD / year
…teams, you will turn complex requirements into scalable platform solutions. You will also drive automation, observability, and operational improvements to ensure the platform remains…
Added 14 mins ago
Art Buying and Photography Representation Expert
Gramian Consulting Group
Remote, United States
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we…
Added 22 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Montgomery, AL
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 26 mins ago
Traveling CMT Technician / ICC Inspector
Atlas
NM
…combine local expertise and a network of relationships to deliver solutions to both public and private clients. Our services help improve the quality of life in the communities where we…
Added 26 mins ago
Traveling CMT Technician / ICC Inspector
Atlas
AZ
…combine local expertise and a network of relationships to deliver solutions to both public and private clients. Our services help improve the quality of life in the communities where we…
Added 26 mins ago
Traveling CMT Technician / ICC Inspector
Atlas
OK
…combine local expertise and a network of relationships to deliver solutions to both public and private clients. Our services help improve the quality of life in the communities where we…
Added 26 mins ago
Traveling CMT Technician/ICC Inspector
Atlas
Lubbock, TX
…combine local expertise and a network of relationships to deliver solutions to both public and private clients. Our services help improve the quality of life in the communities where we…
Added 26 mins ago
Traveling ICC Inspector / CMT Technician
Atlas
San Antonio, TX
…combine local expertise and a network of relationships to deliver solutions to both public and private clients. Our services help improve the quality of life in the communities where we…
Added 26 mins ago
Traveling CMT Technician/ICC Inspector
Atlas
Midland, TX · Abilene, TX
…combine local expertise and a network of relationships to deliver solutions to both public and private clients. Our services help improve the quality of life in the communities where we…
Added 26 mins ago
Traveling CMT Technician
Atlas
Remote, United States
…combine local expertise and a network of relationships to deliver solutions to both public and private clients. Our services help improve the quality of life in the communities where we…
Added 26 mins ago
Key Account Manager - Endocrinology - San Jose, CA
Military Spouse Jobs & VetJobs
United States
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key…
Added 26 mins ago
Key Account Manager - Endocrinology - San Francisco, CA
Military Spouse Jobs & VetJobs
United States
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key…
Added 26 mins ago
Rare Disease Key Account Manager - Atlanta, GA
Military Spouse Jobs & VetJobs
United States
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key…
Added 26 mins ago
Rare Disease Key Account Manager - Seattle, WA
Military Spouse Jobs & VetJobs
United States
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key…
Added 28 mins ago
UI Software Developer - .Net - Remote
SitusAMC
Jefferson City, MO
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or…
Added 28 mins ago
Lead Site Reliability Engineer - Remote
SitusAMC
Jefferson City, MO
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or…
Added 28 mins ago
Analyst, Product Support
SitusAMC
Jefferson City, MO
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or…
Added 28 mins ago
Manager Database Administrator - Remote US
SitusAMC
Jefferson City, MO
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or…
Added 35 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Lansing, MI
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 52 mins ago
P
Lead Implementation Ops
Paylocity
Meridian, ID
- $57,200 to $80,000 USD / year
…Managers, by providing regular updates around staff performance, client issues, actions to be taken to improve department, drive quality metrics and maintain implementation success. The…
Added 52 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Boise, ID
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 1 hour ago
Account Manager
EMERSE SALES US INC
Remote, United States
Engineered Corrosion Solutions is an exciting and fast-growing technical leader in the engineering space specializing in helping companies understand and manage risks associated with…
Added 1 hour ago
Account Manager
EMERSE SALES US INC
Remote, United States
Engineered Corrosion Solutions is an exciting and fast-growing technical leader in the engineering space specializing in helping companies understand and manage risks associated with…
Added 1 hour ago
Account Manager
EMERSE SALES US INC
Remote, United States
Engineered Corrosion Solutions is an exciting and fast-growing technical leader in the engineering space specializing in helping companies understand and manage risks associated with…

Closed listing

Pearson

Manager, Partnership Management

Bismarck, ND, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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