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Added 3 mins ago
Operations Project Manager
Copeland
Augusta, ME
The Operations Project Manager will lead and support cross-functional projects within the Operations functions of Copeland, including Manufacturing Operations, Procurement, Supply Chain,…
Added 3 mins ago
Manager, Partnership Management
Pearson
Augusta, ME
Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans,…
Added 3 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Augusta, ME
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 6 mins ago
Sr. Property Manager
Cushman & Wakefield U.S., Inc.
Phoenix, AZ
Provide overall property management leadership through the development and interpretation of policies and programs, coordination of information flow and property management strategy
Added 6 mins ago
Sr. Property Manager
Cushman & Wakefield U.S., Inc.
Denver, CO
Provide overall property management leadership through the development and interpretation of policies and programs, coordination of information flow and property management strategy
Added 6 mins ago
Sr. Property Manager
Cushman & Wakefield U.S., Inc.
Nashville, TN
Provide overall property management leadership through the development and interpretation of policies and programs, coordination of information flow and property management strategy
Added 10 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Helena, MT
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 14 mins ago
Assistant Manager (01593) -6963 Olive Blvd
Domino's
University City, MO
We are seeking an enthusiastic and goal-oriented Assistant Manager to join our dynamic team at our 6963 Olive Blvd location in University City, United States. In this pivotal role, you will…
Added 16 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Carson City, NV
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 17 mins ago
G
Manufacturing Engineer Manager
GPAC
Dawsonville, GA
- $125,000 to $135,000 USD / year
We are seeking an experienced Manufacturing Engineering Manager to lead our Manufacturing Engineering, Maintenance, and Tooling functions. This position will play a key role in improving…
Added 17 mins ago
G
Manufacturing Engineer Manager
GPAC
Cumming, GA
- $125,000 to $135,000 USD / year
We are seeking an experienced Manufacturing Engineering Manager to lead our Manufacturing Engineering, Maintenance, and Tooling functions. This position will play a key role in improving…
Added 18 mins ago
SH
Senior Project Manager
Stanford Health Care
MENLO PARK, CA
- $68.52 to $90.78 USD / hour
The senior project manager will be the primary owner and communicator regarding the assigned projects. This position is responsible for managing key strategic organizational projects. This…
Added 24 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Concord, NH
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 29 mins ago
Assistant Manager
AEG Vision
Floresville, TX
At AEG, we believe great patient experiences begin with great teams. As an Assistant Practice Manager, you'll inspire and support the team, deliver exceptional patient care, and achieve…
Added 31 mins ago
Enterprise Business Development Manager, ICT
BSI Group America Inc
United States
Enterprise Business Development Manager – ICT
Added 32 mins ago
Quality Control Inspector (2nd Shift)
Tri-Mack Plastics
Bristol, RI
…operations and processes as part of your onboarding and ongoing…
Added 32 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Providence, RI
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 35 mins ago
Team Manager
United States
Lead employee, training, and development activities to strengthen workforce capability and performance.
Added 35 mins ago
Team Manager
United States
Lead employee, training, and development activities to strengthen workforce capability and performance.
Added 39 mins ago
A
Substation Construction Manager
Actalent
Covington, LA
- $60 to $70 USD / hour
The Substation Construction Manager oversees a multiyear substation project supporting a large data center development in the Rayville/Delhi, Louisiana area. This role leads subcontractor…
Added 39 mins ago
Project Mgr, Sr Staff
Entergy
New Orleans, LA
…executable field actions to improve reliability. The role will support the Reliability Vice President over New Orleans with overseeing resource deployment and Productivity KPIs, monitors…
Added 39 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Baton Rouge, LA
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 58 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Santa Fe, NM
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 1 hour ago
GI
Managing Consultant | Healthcare Operations & Transformation Project Manager
Guidehouse Inc.
VA
- $113,000 to $188,000 USD / year
Provide team leadership and support practice growth. Mentor junior staff through coaching, quality review, and day-to-day workstream leadership. Support proposals, contract modifications,…
Added 1 hour ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Des Moines, IA
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…

Closed listing

Pearson

Manager, Partnership Management

Bismarck, ND, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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