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VV
ADMINISTRATIVE ASSISTANT (NON-CREDIT)
Victor Valley College
Victorville, CA
- $5,653 USD / month
…College foster connection, belonging, and student-centered support from the first point of contact. This includes practicing behaviors such as the 10-foot rule, offering warm referrals,…
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Software Engineering Manager for Cloud, DevOps & AI
Daimler Truck North America LLC
Portland, OR
As a Software Engineering Manager for Cloud, DevOps & AI, you will own the vision, strategy, planning, development, implementation, and management of a comprehensive IT portfolio that spans…
Added 2 mins ago
UG
Senior Product Manager
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
The Contact Center Advancement (CCA) Data Pillar turns signals generated across customer interactions into trusted data, meaningful insights, and better business decisions. As CCA…
Added 3 mins ago
SL
Office Manager, International Student Services
Salt Lake Community College (UT)
Salt Lake City, UT
- $60,147.47 to $65,377.69 USD / year
Customer Service, Communications, and Program Support (20%)
Added 4 mins ago
VI
Medical Assistant, Part-Time - Burleson, TX
Vivo Infusion
Burleson, TX
- $20 to $23 USD / hour
- Part-time
Private Equity for the Greater Good - Company-wide Employee Ownership Program
Added 4 mins ago
VI
Medical Assistant, Full-Time - Fort Worth, TX
Vivo Infusion
Fort Worth, TX
- $20 to $23 USD / hour
- Full-time
Private Equity for the Greater Good - Company-wide Employee Ownership Program
Added 4 mins ago
VI
Medical Assistant, Full-Time - Southlake, TX
Vivo Infusion
Southlake, TX
- $20 to $23 USD / hour
- Full-time
Private Equity for the Greater Good - Company-wide Employee Ownership Program
Added 5 mins ago
SI
Real Estate Strategic Initiatives Senior Manager
Salesforce, Inc.
CA · IL · NY
- $143,400 to $236,700 USD / year
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 5 mins ago
SI
Workplace Innovation Pilots, Manager
Salesforce, Inc.
IL · CA
- $117,400 to $193,700 USD / year
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 5 mins ago
SI
Sr. Manager, GTM Product Marketing, Informatica from Salesforce
Salesforce, Inc.
WA
- $143,400 to $216,900 USD / year
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 5 mins ago
SI
Product Marketing Sr Manager – Sales Enablement (Customer Zero)
Salesforce, Inc.
WA · IL · IN
- $770,000 to $880,000 USD / year
We are seeking a Product Marketing Sr Manager – Sales Enablement to lead cross-functional partnerships and the development and activation of field-facing content for the Customer Zero…
Added 5 mins ago
CP
Supervisor, Hospitality and Tours
Climate Pledge Arena - Part-Time Opportunities
Seattle, WA
- $30.03 USD / hour
Support the Manager on duty during events and tours.
Added 7 mins ago
Manager Electronics Engineering
CORP-Corporate Office
United States
Program management, functional management, and/or customer management skills
Added 7 mins ago
Manager Programs 2
CORP-Corporate Office
United States
Northrop Grumman’s Aeronautics Systems sector is seeking a Program Manager 2 to lead supplier integration in support of Test and Evaluation. This role will coordinate the delivery of…
Added 7 mins ago
Manager Programs 3
CORP-Corporate Office
United States
Northrop Grumman’s Aeronautics Systems sector is seeking a Program Manager 3 to serve as the Development Sub-IPT Lead in support of Test and Evaluation. This role will provide integrated…
Added 7 mins ago
Information Systems Engineer Manager 2
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for an Information Systems Engineer Manager 2 to join our team of qualified, diverse individuals within our Aircraft Solutions…
Added 8 mins ago
SR
Supply Chain Manager
Salt River Pima-Maricopa Indian Community
Scottsdale, AZ
- $95,443 to $133,622 USD / year
Under general supervision, the Supply Chain Manager will directly report to the HHS CFO and is responsible for leading, implementing, measuring, and directing a clinically integrated supply…
Added 11 mins ago
Campaign Execution Project Manager (Remote) US
Cengage Group
Fargo, ND
As a Campaign Execution Project Manager at Cengage, you will play a pivotal role in driving marketing success by leading the planning, coordination, and execution of integrated campaigns.…
Added 11 mins ago
Project Accountant - Remote, US
Bowman
Bismarck, ND
Review and analyze key performance metrics to support operations management and identify continuous improvement processes.
Added 11 mins ago
O
Principal Program Manager - OCI Product Marketing
Oracle
Bismarck, ND
- $90,100 to $209,500 USD / year
We are looking for a strategic Program Manager (IC4) to establish and run the operating model for business-critical OCI Web and Oracle AI World programs. This role brings sustained…
Added 11 mins ago
DC
Senior Manager, Pricing and Deal Desk - REMOTE
Danaher Corporation
Fargo, ND
- $130,000 to $150,000 USD / year
The Sr. Manager, Pricing & Deal Desk is responsible for setting pricing strategy across Aldevron and IDT, guiding geography-specific pricing strategy, and establishing and managing a deal…
Added 11 mins ago
CH
Data Analyst
Cayuse Holdings
Bismarck, ND
- $100,000 to $110,000 USD / year
…data pipelines, ETL processes, and database structures that support IRS compliance activities. The role involves identifying and integrating data sources, enhancing data quality and…
Added 11 mins ago
Project Leader Middletown RI
Serco
Fargo, ND · Garrison, ND · Beulah, ND · Bottineau, ND · Grand Forks AFB, ND · Dunseith, ND · Carbury, ND · Carpio, ND
Oversee and manage the day-to-day operational aspects of ongoing projects and serve as liaison between Program Manager, Customer, and project team
Added 11 mins ago
Program Manager
Zayo
Bismarck, ND
The Program Manager will work with the Sr. Manager, Business Performance to support a Customer Program and to serve as national Project Delivery (PD) liaison, identifying best practices,…
Added 11 mins ago
O
Commercial Technical Program Manager
Oracle
Bismarck, ND
- $126,200 to $264,100 USD / year
Oracle is seeking an experienced Commercial Technical Program Manager (IC5) to support one of our most strategic global customers.

Pearson

Manager, Partnership Management

Tallahassee, FL, United States

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Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

Original job description

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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More about this job

Skills

Process improvement
Customer service
Customer experience
Regulatory compliance
Forecasting
Coaching
Communication skills
Program management
Performance management
Customer relations
Project management
Negotiation
Presentation skills
Budget management

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