Jobs in the United States

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Added 1 min ago
PB
Team Manager
Panera Bread
Hanford, CA
- $24.5 to $28 USD / hour
As a Team Manager, you’ll be part of the bakery-cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.
Added 7 mins ago
Specialty /Senior Specialty Representative - Bone Health - Portland / Medford, OR (Overlay)
Amgen
Portland, OR
…strategy and promoting Amgen products as led by the District…
Added 7 mins ago
Registered Nurse (RN) - Clinical Unit Leader - Mother Infant Unit (MIU) - Memorial Regional Medical Center
Bon Secours Mercy Health
Mechanicsville, VA
…care on a designated unit. In collaboration with the Clinical Manager, this role uses nursing process and clinical knowledge to coordinate members of the health care team to develop and…
Added 9 mins ago
O
Principal Technical Program Manager
Oracle
Nashville, TN
- $91,000 to $209,500 USD / year
As a Principal Technical Program Manager, you will drive execution and delivery for high-impact programs across the agentic engineering platform. You will bring technical depth to…
Added 11 mins ago
Project Accountant - Remote, US
Bowman
Montpelier, VT
Aid, as appropriate, the Senior Account Manager in collections efforts after 90 days.
Added 11 mins ago
Lead Specialist, Performance Marketing
Pearson
Montpelier, VT
This position is also known as: Senior Paid Search Manager; Lead SEM Specialist; Lead Performance Marketing Specialist; Paid Search Lead
Added 11 mins ago
CH
Behavioral Scientist, Senior
Cayuse Holdings
Montpelier, VT
- $160,000 to $175,000 USD / year
…cognitive psychology, and applied social sciences into the development, testing, and optimization of policies and programs that align with client…
Added 11 mins ago
Technical Writer (Remote)
GovCIO
Montpelier, VT
Collaborates with subject matter experts to aid in the development of comprehensive deliverables.
Added 11 mins ago
Senior Procurement Administrator (Remote)
GovCIO
Montpelier, VT
…cost-effective procurement of goods and services in support of a large program prime contract and other programs as assigned. This role requires strong organizational skills, analytical…
Added 11 mins ago
Field Service Technician
GovCIO
Montpelier, VT
…network engineers, cybersecurity personnel, logistics teams, and program management, the Field Support Technician performs hands-on installation and configuration, troubleshooting, testing,…
Added 11 mins ago
Marketing Manager
Wolters Kluwer
Montpelier, VT
Under general direction, responsible for the development, planning and implementation of marketing programs or projects that support organizational marketing objectives. Works individually…
Added 11 mins ago
Assistant Manager - Kay Jewelers - University Mall
Signet Jewelers
South Burlington, VT
Training - Associate Training System, Management Training System, District Manager in Training, Career Development and more
Added 11 mins ago
Platform Engineer - Remote
SitusAMC
Montpelier, VT
Develop and maintain the in-house CI/CD automation pipeline as an individual contributor on the Cloud development platform team.
Added 11 mins ago
GA
Sr Manufacturing Engineer 2 – Sourced Hardware
GE Aerospace
Montpelier, VT
- $136,000 to $181,000 USD / year
Acts as a Project Manager for large complex suppliers along with others
Added 11 mins ago
Manager Database Administrator - Remote US
SitusAMC
Montpelier, VT
Collaborate with cross-functional technology teams to support application development, test, deployment, and provide day to day support
Added 11 mins ago
Group Product Manager, Privacy
Ford Motor Company
Montpelier, VT
As a Group Product Manager, you will lead a small team solving core customer problems. The solutions you help to champion will create an elevated customer experience.
Added 11 mins ago
UI Software Developer - .Net - Remote
SitusAMC
Montpelier, VT
…user needs. This role requires a strong background in software development, problem-solving skills, and a passion for…
Added 11 mins ago
GA
Sr Manufacturing Engineer - Sourced Hardware
GE Aerospace
Montpelier, VT
- $116,000 to $155,000 USD / year
Acts as a Project Manager for large complex suppliers along with others
Added 11 mins ago
Communications Manager, Long Form Editorial
Meta
Montpelier, VT
Communications Manager, Long Form Editorial Responsibilities:
Added 11 mins ago
GH
Occupational Therapy Assistant (COTA)
Genesis Healthcare
Rutland, VT
- $31 to $45 USD / hour
…more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development…
Added 11 mins ago
Manager, Partnership Management
Pearson
Montpelier, VT
…customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost,…
Added 11 mins ago
Technical Program Manager - Child Safety (Legal)
Meta
Montpelier, VT
…Investigations organization is looking for an experienced Technical Program Manager who has experience applying technical expertise and organizational skills to drive execution of child…
Added 11 mins ago
GA
Sr Manufacturing Engineer - Sourced Hardware
GE Aerospace
Montpelier, VT
- $136,000 to $181,000 USD / year
Acts as a Project Manager for large complex suppliers along with others
Added 11 mins ago
GA
Sr Manufacturing Engineer - Sourced Hardware
GE Aerospace
Montpelier, VT
- $116,000 to $155,000 USD / year
Acts as a Project Manager for large complex suppliers along with others
Added 11 mins ago
Net Zero Manager, Supplier Clean Energy
Meta
Montpelier, VT
Net Zero Manager, Supplier Clean Energy Responsibilities:

Pearson

Manager, Partnership Management

Montpelier, VT, United States

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Job details

Experience: 5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Posting language: English
Posted: Nov 5, 2026

Original job description

The Manager, Partner Success leads a team of Partner Success professionals responsible for supporting state, district, and school partners throughout the assessment lifecycle while ensuring the successful delivery of assigned programs and services.

This role oversees partner engagement, readiness planning, training, adoption, issue resolution, and ongoing relationship management to ensure customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost, quality, and schedule commitments.

Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans, coaches team members to become trusted advisors, and serves as a key escalation point for partner and delivery concerns.

The ideal candidate is a collaborative leader with strong program management, customer relationship, and people leadership skills who is passionate about creating exceptional customer experiences, developing high-performing teams, and helping educational organizations maximize the value of Pearson's assessment solutions.

Key Responsibilities

Partner Success

Build and maintain strong relationships with state, district, and school partners.
Lead customer readiness, implementation, training, and adoption planning activities.
Serve as an escalation point for complex customer concerns, risks, and delivery issues.
Partner with customers to identify opportunities for continuous improvement and long-term success.
Monitor customer satisfaction and implement strategies to improve the overall customer experience.

Program Leadership & Delivery

Oversee one or more assessment programs or strategic customer relationships.
Coordinate cross-functional teams to ensure successful delivery of program commitments.
Monitor program schedules, risks, issues, budgets, and key milestones.
Ensure compliance with contractual requirements and delivery expectations.
Lead forecasting, planning, and business reviews related to assigned programs.
Manage program financials to meet revenue/margin plan, explaining trends and differences from original plan
Report on financial status and accurately estimate/forecast program activities and budgets, and control costs while maintaining quality

People Leadership

Lead, coach, and develop a team of Partner Success professionals.
Establish clear goals, priorities, and performance expectations.
Provide ongoing mentoring and career development support.
Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Build team capability and promote sharing of best practices across programs and customers.

Operational Excellence

Drive process improvements that enhance customer experience and delivery effectiveness.
Partner with cross-functional leaders to improve communication, coordination, and execution.
Identify and mitigate delivery, customer, and operational risks.
Develop and implement scalable practices that improve consistency across the Partner Success organization.

Required Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience leading customer-facing programs, partner success, client services, program management, educational services, or assessment delivery functions.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, and talent development.
Experience managing complex customer relationships and serving as an escalation point for operational, delivery, or customer satisfaction issues.
Strong program and project management skills, including experience managing schedules, risks, dependencies, budgets, and cross-functional initiatives.
Proven ability to influence and collaborate across multiple functions, including Product, Technology, Operations, Measurement, Content, and Customer Support teams.
Strong communication, facilitation, negotiation, and presentation skills, with the ability to effectively engage customers, executive leadership, and internal stakeholders.
Demonstrated ability to identify customer needs, solve complex problems, and drive continuous improvement initiatives that improve customer outcomes and operational effectiveness.
Experience managing financial performance, including forecasting, budget management, contract value tracking, resource planning, or margin accountability.

This position may require up to 25% travel.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Relationship Management

Job Family: GO_TO_MARKET

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 25818

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More about this job

Skills

Process improvement
Customer service
Customer experience
Regulatory compliance
Forecasting
Coaching
Communication skills
Program management
Performance management
Customer relations
Project management
Negotiation
Presentation skills
Budget management

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