Stretch Studio Manager
- Lansing, MI, United States
Applications open in a new tab.
Job details
- Posting language
- English
- Posted
Original job description
Join a team that puts people first and helps you rise. At Peak Performance Physical Therapy, we're passionate about helping people move better, feel better, and live healthier lives. As a locally owned, PT-led organization, we're committed to exceptional care, collaboration, and developing strong leaders. We're looking for a Stretch Studio Manager who is excited to lead people, build relationships, and grow a wellness program within an established healthcare organization. Location: Greater Lansing, MI – Lansing, Okemos, Mason, and DeWitt Schedule: Full-Time | On-Site Compensation: Competitive, based on leadership experience
About the Opportunity This is more than a hands-on stretching position. We're looking for a leader who can take ownership of the daily operations, business growth, team development, and quality of our Stretch Studio program. The ideal candidate combines a passion for health and wellness with strong business judgment, operational organization, and experience leading a team. You'll have the opportunity to shape a growing program, develop community partnerships, and create an exceptional experience that keeps clients coming back. What You'll Do Operations & Program Leadership
- Oversee daily operations of the Stretch Studio program across our clinic locations.
- Manage staff scheduling, client availability, workflow, and service delivery.
- Establish consistent operational standards, processes, and expectations.
- Monitor program performance, productivity, and operational efficiency.
- Partner with organizational leadership to establish goals, evaluate results, and implement improvements.
Business Development & Growth
- Develop and execute strategies to increase client volume, memberships, and program revenue.
- Build relationships with local businesses, gyms, fitness professionals, and community organizations.
- Lead client outreach, retention, referral, and membership growth initiatives.
- Identify opportunities to expand services and increase community awareness.
- Track key performance indicators, including revenue, utilization, conversion, and client retention.
Team Leadership & Development
- Recruit, train, mentor, and support Stretch Specialists.
- Set clear performance expectations and provide ongoing coaching and accountability.
- Build a positive, collaborative, and results-driven team culture.
- Ensure staff consistently deliver high-quality, professional client experiences.
Quality & Client Experience
- Maintain high standards for assisted stretching services, safety, and client satisfaction.
- Oversee training, competency development, and adherence to established protocols.
- Collaborate with physical therapists and other healthcare professionals to support appropriate client services.
- Address client feedback, resolve concerns, and continuously improve the program.
- Provide hands-on stretching sessions as needed to support the team and remain engaged in service delivery.
What We're Looking For Required Qualifications
- Previous experience managing or supervising a team, department, or service-based operation.
- Demonstrated ability to grow a business, increase client engagement, or improve operational performance.
- Strong organizational, communication, and leadership skills.
- Experience managing performance expectations and holding teams accountable.
- Ability to balance customer service, operational priorities, and business results.
- Passion for wellness, movement, and helping people achieve their goals.
Preferred Qualifications
- Background in exercise science, kinesiology, athletic training, personal training, fitness, health sciences, or wellness management.
- Experience leading a fitness studio, wellness program, personal training department, or membership-based business.
- Familiarity with sales, membership development, client retention, and community outreach.
- Experience training and developing fitness or wellness professionals.
- Understanding of assisted stretching, mobility, and flexibility programming.
A related degree or certification is preferred but not required. Demonstrated leadership, operational management, and business growth experience are especially important for this role. Why Peak Performance?
- Opportunity to lead and grow a developing wellness program.
- Support from an established, locally owned healthcare organization.
- Collaborative environment with physical therapists and experienced clinical leadership.
- Opportunities for professional development and leadership growth.
- Meaningful work that helps people improve their mobility, movement, and quality of life.
Ready to Lead What's Next? If you're an experienced fitness or wellness leader who enjoys developing people, growing a business, and delivering an exceptional client experience, we'd love to connect. Apply today and help shape the future of our Stretch Studio program at Peak Performance Physical Therapy!